美团Rider Management Strategy Manager
任职要求
1. 5+ years of experience in operations, strategy, or compliance—ideally in the gig economy, logistics, or mobility sectors.5年以上运营、战略或合规相关经验，零工经济、物流、即时配送等行业背景优先。 2. Familiarity with local labor laws and experience working with or managing compliance efforts.熟悉本地劳动法，具备合规管理或执行经验。 3. Strong program design skills—especially around workforce segmentation, benefits, and training.出色的项目设计能力，尤其是在人员分层、福利体系和培训方面。 4. Prior experience in rider management strategy is strongly preferred.有骑手管理策略经验者优先。 5. Excellent data analysis and project management skills.具备优秀的数据分析和项目管理能力。 6. A proactive mindset and the ability to thrive in a cross-functional environment.主动性强，擅长在跨部门环境中开展工作。 7. Fluent English is required. 精通英语。
工作职责
1. Designing and executing rider tiering systems and benefits schemes that encourage long-term engagement and operational excellence.设计并执行骑手分层机制和福利体系，激励骑手提升表现、保持长期合作。 2. Developing and leading training programs to upskill riders, improving their performance and service quality.开发并主导培训项目，提升骑手服务能力和运营水平。 3. Collaborating with cross-functional teams to align rider management with customer experience goals.跨部门合作，确保骑手管理策略与用户体验目标一致。 4. Establishing compliance frameworks to ensure all riders meet local labor regulations and platform safety standards.建立合规体系，确保所有骑手符合本地劳动法规与平台安全标准。 5. Managing and improving rider vetting and audit teams, including setting standards and using data to identify risks or irregularities.管理和提升审核团队表现，制定标准并通过数据分析识别风险和异常。 6. Using data-driven insights to continually optimize the rider journey, from onboarding to daily operations.运用数据洞察持续优化骑手从注册到日常运营的全流程。 7. Partnering with legal and policy teams to adapt to evolving regulations and ensure compliance best practices.与法务及政策团队合作，应对不断变化的法规，持续提升合规管理水平。
1. 3PL Access Management: Develop and oversee the entry criteria and standards for 3PL partners across different cities and countries. 2. Competitive Benchmarking: Conduct benchmarking studies against competitors to align and enhance our 3PL access strategies. 3. Standards Development: Establish comprehensive criteria for 3PL entry, assessment, and rider evaluation standards. 4. Lead Generation and Screening: Identify potential 3PL leads through various channels such as Google Ads and other marketing platforms. Develop effective screening processes to select the best partners for collaboration. 5. Data Analysis: Utilize SQL and other data analysis tools to assess and improve 3PL performance metrics. 6. Cross-functional Coordination: Collaborate with international teams to ensure compliance with local regulations and to adapt strategies accordingly.
岗位职责: 1. 3PL Access Management: Develop and oversee the entry criteria and standards for 3PL partners across different cities and countries. 2. Competitive Benchmarking: Conduct benchmarking studies against competitors to align and enhance our 3PL access strategies. 3. Standards Development: Establish comprehensive criteria for 3PL entry, assessment, and rider evaluation standards. 4. Lead Generation and Screening: Identify potential 3PL leads through various channels such as Google Ads and other marketing platforms. Develop effective screening processes to select the best partners for collaboration. 5. Data Analysis: Utilize SQL and other data analysis tools to assess and improve 3PL performance metrics. 6. Cross-functional Coordination: Collaborate with international teams to ensure compliance with local regulations and to adapt strategies accordingly.
1. 3PL Access Management: Develop and oversee the entry criteria and standards for 3PL partners across different cities and countries. 2. Competitive Benchmarking: Conduct benchmarking studies against competitors to align and enhance our 3PL access strategies. 3. Standards Development: Establish comprehensive criteria for 3PL entry, assessment, and rider evaluation standards. 4. Lead Generation and Screening: Identify potential 3PL leads through various channels such as Google Ads and other marketing platforms. Develop effective screening processes to select the best partners for collaboration. 5. Data Analysis: Utilize SQL and other data analysis tools to assess and improve 3PL performance metrics. 6. Cross-functional Coordination: Collaborate with international teams to ensure compliance with local regulations and to adapt strategies accordingly.
1. Responsible for formulating fulfillment and delivery strategies for the D-end, managing riders and delivery teams to ensure smooth operations. 2. Provide data analysis support to optimize delivery processes and efficiency. 3. Participate in the development and implementation of new businesses to enhance business competitiveness. 4. Support team efforts and collaborate to promote cross-departmental cooperation. 1.负责D端履约配送策略制定，管理骑手及配送团队，确保运营顺畅； 2.提供数据分析支持，优化配送流程与效率； 3.参与新业务的开拓和落地，提升业务竞争力； 4.支持团队工作，协作推动跨部门合作。