美团Delivery Operations Intern

We are seeking a dynamic Manager to drive the success of Lazada Sponsored Solutions across Southeast Asia, covering Thailand, Vietnam, Philippines, Indonesia, Singapore, and Malaysia. In this role, you will craft data-driven strategies, advise cross-border sellers, and lead go-to-market initiatives for new product solutions—all aimed at maximizing the impact of our digital advertising platform. The ideal candidate combines strong product management, data analytics, and B2B marketing skills with an in-depth understanding of platform-based and digital advertising business models. You will play a pivotal role in promoting the adoption of Lazada Sponsored Solutions and driving growth for our e-commerce ecosystem. If you are passionate about leveraging data and innovation to fuel e-commerce success, we invite you to join our team and make a significant impact in the region. Responsibilities: • Develop and execute B2B product strategies and marketing campaigns designed to boost seller engagement and success. • Craft compelling product positioning and narratives that resonate with our target customers and set our solutions apart in Southeast Asia. • Clearly articulate the unique value propositions of Lazada Sponsored Solutions to both internal and external stakeholders. • Lead the creation of engaging and informative marketing content across assigned product domains and projects. • Manage end-to-end product launches, ensuring consistent communication with all stakeholders and timely delivery of key deliverables. • Drive successful B2B marketing campaigns primarily through our owned channels. • Monitor key performance metrics and analyze data to uncover growth opportunities. • Conduct thorough market research to identify target seller segments, understand their needs, and analyze relevant product use cases. • Develop detailed seller personas to inform product positioning and messaging strategies. • Collaborate with the account management team, providing them with the insights and tools necessary to effectively promote Lazada Sponsored Solutions. • Oversee critical B2B marketing operations, including governance and traffic generation, to support overall campaign success.

1. Local Development: Identify and pursue new business opportunities, collaborating with cross-functional teams to develop and execute growth strategies. Act as a central point of contact for coordinating resources across multiple departments. Understand the horizontal architecture and resource distribution of the business to effectively allocate and manage resources. Facilitate cross-departmental collaboration to ensure smooth operations and project delivery. 2. Project Management: Create and manage projects, including defining project scope, timelines, and deliverables. Design and implement processes that improve operational efficiency and effectiveness. Monitor project progress and make adjustments as needed to ensure successful completion. 3. Traffic and User Experience: Guarantee traffic for Local products through connection with internal channels. Collaborate with product teams to enhance user experience and service quality, improving traffic for local products. Gather and analyze user feedback to inform product improvements. Work closely with the product team to ensure that user needs are met and exceeded. 4. Stakeholder Communication: Engage with customers, users, product teams, partners, and other relevant parties to understand their needs and expectations. Conduct deep-level communications to uncover and address underlying requirements. Ensure clear and consistent communication between different teams and stakeholders. 5. Data Analysis and Decision-Making: Analyze data to identify trends, patterns, and areas for improvement. Use data-driven insights to inform decision-making and strategy development. Provide regular reports and updates to senior management and other stakeholders. 1. 巴西本地发展： 识别并寻求新的商业机会，与跨职能团队合作制定并执行增长策略。 作为协调多部门资源的核心联络点。了解业务的横向架构和资源分布情况，以便有效地分配和管理资源。促进跨部门协作，确保运营顺畅和项目交付。 2. 项目管理： 创建和管理项目，包括确定项目范围、时间表和可交付成果。 设计并实施可提高运营效率和效果的流程。监控项目进度，并根据需要进行调整以确保项目成功完成。 3. 流量与用户体验： 通过与内部渠道连接确保巴西本地产品的流量。与产品团队合作提升用户体验和服务质量，从而增加巴西本地产品的流量。收集并分析用户反馈，为产品改进提供依据。与产品团队紧密合作，确保满足并超越用户需求。 4. 利益相关者沟通： 与客户、用户、产品团队、合作伙伴及其他相关方进行互动，以了解他们的需求和期望。进行深层次沟通，以发现并解决潜在需求。确保不同团队和利益相关者之间的沟通清晰、一致。 5. 数据分析与决策： 分析数据以识别趋势、模式和有待改进的领域。利用数据驱动的见解为决策和战略制定提供信息。定期向高级管理层和其他利益相关者提供报告和最新情况。

Overview: This is a dynamic and strategic role that requires an individual who can thrive in a fast-paced and evolving environment. The ideal candidate will manage end-to-end outsourcing procurement and vendor operations across Southeast Asia, ensuring cost efficiency, operational excellence, and compliance. Key Responsibilities: ꔷ Lead the procurement, project delivery, and vendor management of outsourced labor services across Southeast Asian countries for Lazada. This includes roles such as Customer Service, Information auditing, Tagging, Content and User Operations, and Blue-collar roles in logistics and warehousing. ꔷ Develop a deep understanding of the Southeast Asian labor market and manage the full vendor lifecycle—selection, onboarding, performance evaluation, and retention. ꔷ Drive cost optimization initiatives by analyzing labor cost benchmarks across markets and implementing diversified cost-saving strategies in collaboration with business stakeholders. ꔷ Manage end-to-end procurement processes including vendor sourcing, proposal evaluation, negotiations, contract management, annual framework agreements, and project delivery. ꔷ Proactively develop and manage key stakeholders, suppliers, and agencies. Build strong relationships, complete performance scorecards, and deliver constructive feedback to drive continuous improvement. ꔷ Ensure procurement processes are transparent, ethical, and fully compliant with legal requirements and internal compliance policies. ꔷ Adhere to the Procurement SOPs and guidelines, while educating internal teams on procurement best practices and standardized ways of working. ꔷ Assist in the development and implementation of KPIs and SLAs for suppliers to track performance and ensure service quality. ꔷ Act as a liaison between business stakeholders, finance, and accounting to ensure alignment and accuracy in procurement-related operations. ꔷ Collaborate cross-functionally with internal stakeholders (e.g., business units, outsourcing management, legal, finance, and systems teams) and external partners to support the digitalization and systemization of the outsourcing lifecycle.

【职位描述】： 1、负责跨境物流干线的运营管理工作，确保货物准时、安全地送达目的地。 2、协调国内外运输资源，优化运输路线和成本，提升运输效率。 3、监控运营数据，分析并解决运营中出现的问题，持续改进运营流程。 4、与供应商、客户及内部团队保持良好沟通，确保供应链的顺畅运作。 5、参与新业务模式的探索，推动跨境物流创新，适应市场变化。 1、Responsible for the operational management of cross-border logistics mainlines, ensuring timely and secure delivery of goods to their destinations. 2、Coordinate domestic and international transportation resources, optimize transport routes and costs, and improve transportation efficiency. 3、Monitor operational data, analyze and address issues that arise, continuously improving operational processes. 4、Maintain effective communication with suppliers, customers, and internal teams to ensure smooth supply chain operations. 5、Participate in exploring new business models, drive innovation in cross-border logistics, and adapt to market changes.