美团Keeta-Key Account Manager - Kuwait
任职要求
1. Rich experience in business collaboration: candidates who have been involved in business development such as key account sales, channel/vendor management, or project manager in local markets and have good performance are all welcome to try. 2. Business sense and good judgment: Understand the Key Partner Accounts’ operating structure and cost structure, and make judgments and decisions based on basic business principles. Having insights and experience in F&B or food delivery industry is a plus. 3. Solid communication and writing skills: Able to communicate effectively internally and externally to achieve common goals. Proficiency in Arabic is preferred. 4. Strong learning ability, open-minded, passionate for new markets, eager to explore different scenarios or business models in new battlegrounds and deliver results. 5. Collaborative team player who is result-oriented and self-motivated, highly committed to achieving goals and delivering results.
工作职责
• Local Network & Business Connection Leverage existing networks to provide introductions to key local clients and stakeholders. Act as a local liaison to help trust-building and smooth communication with potential strategic partners. • Strategic Sales Support & Deal Advisory Participate in sales strategy discussions, especially for high-value or complex client engagements. Provide insights and guidance during business development processes to increase the likelihood of successful deal closure. Join key client negotiations when necessary, bringing in local perspective and helping accelerate agreement. • Team Enablement & Local Insight Sharing Provide regular updates, briefings, or workshops for internal teams and core management on local business culture, client expectations, and market nuances. Help attract talents, as well as coach sales and partnership team members on negotiation styles, local communication etiquette, and relationship-building best practices.
As the Key Account Management Lead, you will be responsible for leading and guiding one key account management team in building and maintaining strong, long-lasting relationships with our brand partners. You will oversee the development of key account plans, negotiate commertial terms, and and enhance their performance on our platform through exceptional merchants services. This role will report to the Head of Key Account. Job description: 1. Business Development and Negotiation: Lead team to build and strengthen relationships with key brand partners through key engagement and negotiation of mutually beneficial agreements; Utilize exceptional communication skills to interact effectively with senior executives, understanding their needs and aligning our services to their strategic goals. 2. Key Account Planning and Execution: Develop and implement a comprehensive key account management strategy that aligns with both company's business goals and brand partners' objectives; Allocate resources effectively to support strategic initiatives and maximize ROI for both the company and our partners; Regularly assess partner performance to optimize their success on our platform through data analysis. 3. Leadership and Team Management: Lead the key account management team by setting clear objectives, providing guidance, and offering professional development opportunities; Define and track key performance indicators (KPIs) for the key account managers to measure success and drive team performances; Foster a culture of excellence and accountability within the team, ensuring all members are equipped to meet and exceed their goals. 4. Cross-functional Collaboration: Collaborate closely with operations, product managers, marketing, customer service, and finance teams to deliver a cohesive and superior service to brand partners. 作为大客户管理部门负责人，领导和指导大客户管理团队，建立和维护与我们重点餐饮品牌合作伙伴的关系，并通过优质的商家服务为双方带来持续增长。该职位直接汇报给 KA 团队负责人。 职位描述： 1、商务合作和谈判：领导团队与重点餐饮品牌建立共赢的战略合作关系；能够有效地与餐饮品牌的高级管理层互动，了解他们的需求，并使我们的服务与他们的战略目标一致。 2、大客户运营策略规划与执行：制定与公司业务目标和品牌合作伙伴目标一致的大客户发展策略；能够有效分配资源以支持策略达成，并为公司及合作伙伴创造最大化的收益；通过数据分析定期评估业绩表现，不断优化品牌运营策略并驱动他们在平台上获得增长和收入。 3、大客户团队管理：为大客户经理设定明确的目标和发展机会；定义并跟踪大客户经理的关键绩效指标，有效衡量团队的绩效表现并推动达成更好的结果；培养追求卓越的团队，提供有效指导，确保所有成员都有能力达成目标并超出预期。 4、跨部门协作：与运营、产品、营销、客服和财务团队紧密合作，共同为品牌合作伙伴提供优质的服务。
1. Responsible for the development and operation of regional chain brands, and responsible for the user promotion and scale improvement of the brands under my jurisdiction; Implement the company's sales strategy and achieve the performance target; 2. Responsible for promoting in-depth cooperation between regional chain brands and platforms in brand marketing, promotional activities, user operations and other fields to enhance brand image; 3, the institute has the characteristics of brand industry, in-depth understanding of brand business operations, and help brands to develop professional delivery solutions and landing; Guide customer delivery operation iteration through business data analysis, and continuously promote the in-depth link between platform and brand; 4. Establish a good communication relationship with the distribution department, as a bridge between brand and platform distribution, and cooperate with the distribution side to continuously improve the brand distribution
1. Responsible for the development and operation of regional chain brands, and responsible for the user promotion and scale improvement of the brands under my jurisdiction; Implement the company's sales strategy and achieve the performance target; 2. Responsible for promoting in-depth cooperation between regional chain brands and platforms in brand marketing, promotional activities, user operations and other fields to enhance brand image; 3. The institute has the characteristics of brand industry, in-depth understanding of brand business operations, and help brands to develop professional delivery solutions and landing; Guide customer delivery operation iteration through business data analysis, and continuously promote the in-depth link between platform and brand; 4. Establish a good communication relationship with the distribution department, as a bridge between brand and platform distribution, and cooperate with the distribution side to continuously improve the brand distribution.
1. Responsible for the development and operation of regional chain brands, and responsible for the user promotion and scale improvement of the brands; Implement the company's sales strategy and achieve the performance target; 2. Responsible for promoting in-depth cooperation between regional chain brands and platforms in brand marketing, promotional activities, user operations and other fields to enhance brand image; 3. In-depth understanding of brand business operations, and help brands to develop professional delivery solutions and landing; Guide customer delivery operation iteration through business data analysis, and continuously promote the in-depth link between platform and brand; 4. Establish a good communication relationship with the distribution department, as a bridge between brand and platform distribution, and cooperate with the distribution side to continuously improve the brand distribution