美团Business Risk Operations Manager
任职要求
1. Have good communication and coordination skills, be good at communicating and collaborating with relevant resources 2. Familiar with business risk monitoring tools, have work frameworks and ideas related to business risk 3. Have the ability to manage large and medium-sized projects, have a strong sense of purpose and a sense of results
工作职责
1. Business risk monitoring and early warning treatment: Establish a complete business risk identification and early warning mechanism, refine business risk classification and grading standards, and quickly identify potential risks. 2. Construction and maintenance of business risk monitoring platform: It can make business risk monitoring tools cover a variety of channels (including social media, mainstream news websites, search engines, etc.), ensure the real-time and stability of the system, and design an efficient data collection and analysis mechanism 3. Business risk data analysis and decision support: Design a new in-depth business risk analysis system and regularly output business risk monitoring results 4. Collaborate with cross-departmental: work closely with market, public relations, legal affairs and business departments to ensure that the results of business risk monitoring are promptly transmitted and transformed into action plans
Lazada Anti Fraud team is responsible for protecting Lazada's platform security and risk governance including buyer, seller, marketing and financial spending. We're a global team with team members from different countries to serve the South East Asia market. - Building risk control solutions under various scenarios: through data analysis, fraud case investigation, and data-driven process - Support Lazada business for risk assessment, system access, and operational requests - Design and implement standardized operational process to achieve high-efficiency
1. Transform customer needs into product solutions, spearhead ther implementation and continuous improvement of products. 2. Lead the planning and design of risk and security products, collaborate with teams in international business, risk policy, and risk operations to enhance risk control and security capabilities. 3. Analyze and optimize mechanisms from a risk control perspective for Ant International's customer experience, merchant services, and security operations, providing sound security and business advice.
1. As the leader of the KYC team, Manage KYC operations based on MAS regulated bank compliance policies and KYC regulatory requirements. 2. Support the business to conduct customer check (KYC/CDD) analysis for new business or initiative. 3. Lead the planning and establishment of KYC capabilities including CDD, PEP, Sanctions, Adverse news review and due diligence capabilities for financing business. 4. Establish and improve KYC product capabilities, including on-boarding system, periodic review system, screening system. 5. Work closely with AML Compliance Officers (AMLOs) and Risk Officers to understand the regulatory requirements, status of system capability in relevant entities, identify the gaps if any, and propose the requests for system building or enhancement to relevant teams. 6. Collaborate with middle office and technology team to raise the system requests and to convert the business requirement into product requirement. Implement changes in processes or workflows and drive optimization. 7. Support the Risk and AML operation and link up with the business in case of any escalation.
We are currently seeking a high calibre professional to join our team in Malaysia as KYC Operations (Specialist). Job Specification This role is required to operate with a strong commercial focus ensuring alignment to the Bank’s business objectives while adhering to the Bank’s control principles at all times. The KYC Specialist is required to utilise knowledge and expertise to manage and execute KYC-related activities, including onboarding, customer outreach, periodic and event trigger reviews, and provide SME support to the rest of the production team to ensure cases are completed in line with regulatory standard and the Bank’s KYC procedures. The successful candidate will join the KYC Operations team in Malaysia, reporting directly into the Operations Manager in Malaysia and KYC Operations lead in Singapore. Core Responsibilities and Accountability Documentation Review • Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude • Review and ensure that all information and documents collected are good to satisfy regulatory requirements Screening • Perform screening of customer names against lists, discount and mitigate screening hits for prospective and existing customers • Conduct outreach to customers to obtain relevant information to address screening alerts Enhanced Due Diligence/Periodic Reviews/Event Driven Reviews • Perform background checks and conduct interviews with customers • Review and update KYC profiles for existing customers in accordance with the review schedule • Conduct transaction reviews to identify any abnormalities that require further investigations • Investigate and conduct trigger event reviews on existing customers, assess customer’s business and perform AML risk assessment Transaction Monitoring • Reach out to customers to obtain relevant information to address transaction monitoring alerts • Evaluate the completeness of customer’s response and clarify where required Others • Provide support for urgent requests, assist the team in completing ad-hoc projects • Preparation of data to track Book of Work completion and MI reporting