美团Partner Operation Manager ( Training & Experience Management)

Responsibilities: 1. Planning and execution of the match day tournament flow and coordinate with all departments to ensure the smoothness of the event. 2. Be responsible for the testing and management of the tournament device throughout the season to ensure the requirement of tournaments and sponsors for devices are well accommodated. 3. Be responsible for the standard formulation and training of referees by coordinating with vendor. 4. Be responsible for the formulation of the SOPs for on-ground operation for learning and improvement. 5. Be responsible for the formulation, revision and enhancement of the tournament rulebook based on the requirement of the product, teams, players, and related stakeholders. 6. Be responsible for the formulation of esports calendar and tournament match-ups and coordinate with stakeholders from both internal and external to deconflict. 7. Be responsible for the formulation, revision and enhancement of the tournament format and bracket. 8. Execution of the roster lock throughout the season, including submission collection, application review, and data collection. Ensure all registrations, transfers, changes of rosters follow the league's requirement. 9. Execution of the prize pool setting, calculation and distribution for MPL MY and MAL MY. 10. Be responsible for the planning and hosting of the manager meeting with MPL and MAL teams throughout the season. 11. Be responsible for handling the request between teams and the league. Ensure the requests are precisely delivered and end results are well achieved from both ends. 12. Be responsible for the planning and execution of the teams' hospitality throughout the season. 13. Be responsible for the monitoring, collection and analysis of related news and information's about gaming and esports in the Malaysia market. 14. Be responsible for the planning and execution for the teams' performance enhancement, including but not limited to data service, new players scouting, players training, and coach training, etc. 15. Be responsible for the management of all female MLBB teams within the Malaysia market together with the official female esports partner. 16. Be responsible for the oversight of player management, to plan and lead player management related matters including but not limited to players education and development. 17. Participating in and supporting the league in preparation for Franchising

• A proven track record of implementing, delivering large projects and communicating effectively at executive level • Manage a portfolio of critical security offerings and services that are internal and external facing • Excellent program and project management skills, with the ability to work in a fast-paced environment • Effective prioritization of tasks, and seamless operation across organizational boundaries • Building and deploying training programs for all users in the Greater China Region • Brief customers on AWS CIRT and AWS Security Incident Response service • Continuously prioritize risk for service teams, security teams, and executive leadership • Collaborate with business/service teams to understand and confirm security assessment scope and controls design

1. R&D Operations Strategy and Planning - Develop and implement comprehensive R&D operations strategies, plans, and processes that align with the company's overall business objectives in the automotive sector. - Forecast resource requirements, including personnel, equipment, and budget, for R&D projects based on product development roadmaps and market demands. - Create and manage the annual R&D operations budget, ensuring efficient allocation of funds and cost control throughout the department. 2. Operation Project Management and Coordination - Oversee the planning, execution, and delivery of multiple operation projects simultaneously. Define project scopes, set milestones, and establish timelines to ensure on-time completion. - Coordinate with cross-functional teams, including engineering, design, purchase, admin, HR, finance to ensure strong support to R&D activities with other business functions. - Facilitate communication and collaboration among project teams, stakeholders, and external partners, ensuring clear and timely information flow. 3. HR Management - Collaborate with HR to develop and implement training and career development programs tailored to the needs of the R&D team. - Foster a culture of innovation, collaboration, and continuous learning within the R&D department, encouraging team members to explore new ideas and technologies. - Resolve conflicts and manage team dynamics effectively to maintain a positive and productive work environment. 4. Financial Management - Work closely with the finance department to develop and manage the R&D budget. Monitor and control expenses, ensuring that all spending aligns with budgetary constraints and financial targets. - Analyze financial data related to R&D projects, such as cost overruns, return on investment, and cost-benefit ratios. Provide financial insights and recommendations to senior management to support decision-making. - Participate in the preparation of financial reports and forecasts for the R&D department, ensuring accuracy and compliance with financial regulations. 5. Supplier Management - Establish and maintain strong relationships with suppliers of R&D materials, equipment, and services. Collaborate with the procurement department to develop supplier strategies, negotiate contracts, and manage supplier performance. - Evaluate suppliers based on quality, cost, delivery, and innovation capabilities. Conduct regular supplier audits and performance reviews to ensure compliance with company standards and expectations. - Identify potential suppliers and new sourcing opportunities to support R&D projects. Drive continuous improvement in supplier performance through supplier development initiatives. 6. Resource Management - Allocate and manage resources, including personnel, equipment, and facilities, to support R&D projects effectively. Ensure optimal utilization of resources and minimize waste. - Coordinate with procurement and logistics teams to acquire necessary materials, equipment, and services in a timely manner. - Manage the maintenance and upgrade of R&D facilities and equipment to ensure they meet the requirements of current and future projects. 7. Facilities Management - Oversee the planning, design, and construction of R&D facilities, ensuring they are equipped with the necessary infrastructure and technology to support research and development activities. - Manage the day-to-day operations of R&D facilities, including maintenance, security, and environmental management. Ensure compliance with relevant regulations and standards. - Plan for future facility expansion and upgrades based on the growth and needs of the R&D department.

1. Designing and optimizing partner admission and exit criteria to ensure sustainable partner quality.设计并优化合作商准入与退出机制，确保合作商质量可持续发展。 2. Planning and implementing the partner onboarding process, including training and capability assessments.规划并执行合作商Onboarding流程，包括培训与能力评估。 3. Developing partner tiering systems and benefit structures to foster long-term engagement and performance improvement.搭建合作商分层体系及权益机制，推动长期合作和绩效提升。 4. Defining and tracking partner performance metrics, implementing data-driven evaluation and governance systems.制定合作商运营考核指标，建立数据驱动的评估与管理体系。 5. Designing and iterating incentive and benefit strategies that align with long-term operational goals.设计并迭代激励与福利策略，以支撑业务的中长期发展目标。 6. Structuring the partner network across regions and cities, ensuring balanced supply and strong partner capabilities.梳理并优化不同城市的合作商结构，保障稳定供给并提升合作商能力。 7. Developing scalable partner training systems, including digital learning and in-person capability building.搭建可复制的合作商培训体系，包含线上学习与线下能力提升。 8. Collaborating with cross-functional teams including operations, legal, and product to continuously enhance partner experience.与运营、法务、产品等跨部门团队协作，持续提升合作商体验和运营效率。