美团3PL Logistics Operation Expert_KPIs
任职要求
- Relevant experience in 3PL performance KPI operations, or process optimization.
- Data-driven strategist with proficiency in analytical tools (SQL/BI).
- Proactive ownership demonstrated in d…工作职责
1)Collaborate with regional team on partners' KPI target and output, leveraging partner feedback loops to enhance goal-setting precision and operational feasibility. 2)Design and optimize synchronization and interaction processes with local team to enhance operational efficiency.
1)Design 3PL delivery quality KPI model to effectively drive partners toward achieving platform delivery quality targets, ensuring customer delivery experience and delivery efficiency. 2)Continuously analyze and monitor partners' performance, optimizing KPI model based on platform requirements. 3)Develop 3PL delivery quality control strategies, supporting the achievement of platform delivery quality goals.
1)Design pricing models for 3PL partners based on partners' UE performance, market price level, and cost efficiency. 2)Design incentive models for 3PL capacity based on marketplace balance, SLAs, and market trends. 3)Cooperate with KPIs Opeation team and analyze delivery costs continuously for pricing strategy optimization.
1. City P&L Influence: Directly accountable for key operational KPIs such as SLA, cost-per-order, and fleet utilization. 2. Team Leadership: Lead a team of Fleet Ops Leads (FOLs) to execute and monitor on-ground operations. 3. Local Strategy Ownership: Develop and drive city-level operational playbooks, incentive schemes, and engagement models. 4. On-ground Execution: Serve as the core link between central ops, 3PL/freelancer fleets, and city-level restaurant partners. 5. Operational Problem-Solving: Use data and partner feedback to identify bottlenecks and roll out scalable solutions.
1)Design 3PL capacity attendance KPI model to effectively incentivize partners in achieving platform targets, ensuring customer delivery experience and delivery efficiency. 2)Continuously analyze and monitor partners' performance, and optimize KPI model based on platform requirements. 3)Develop 3PL delivery quality control strategies, supporting the achievement of platform delivery quality goals.