美团Strategic Account Manager (Premium Dining)
任职要求
1. Customer Centric, self motivated and highly commitment to achieving goals and delivering results.
2. Demonstrated business development acumen, capable of engaging effectively with C-level management and articulating complex concepts clearly.
3. Proficient in operational and data analysis, strong business sense and high judgment, with the ability to derive actionable insights and support strategic decision-making.
4. Strong learning ability, with a willingness to continuously acquire new skills and adapt to changing business landscapes.
5. A collaborative team player who contributes positively to the team dynamic, supports colleagues, and enhances team effectiveness through exceptional communication skills.
6. Fluent in both spoken and written English, able to communicate effectively in a global business environment.
7. Proficiency in Japanese will be preferred工作职责
1. Responsible for the merchant development and operation of the brands under jurisdiction, and for the user promotion and scale improvement of the brands under jurisdiction. Implement the company's sales strategy and policy to achieve the performance target. 2. Responsible for promoting the in-depth cooperation between the chain brands under control and the platform in brand marketing, promotion activities, user operation and other fields to improve the brand image. 3. The institute covers the characteristics of brand industry, has an in-depth understanding of brand business operations, and helps brands to develop professional delivery solutions and implement them. Guide customer delivery operation iteration through business data analysis, and continuously promote the in-depth link between platform and brand. 4. Establish a good communication relationship with the distribution department, as the communication bridge between the brand and the platform distribution, and cooperate with the distribution side to continuously improve the brand delivery service experience.
1. Responsible for the merchant development and operation of the brands under jurisdiction, and for the user promotion and scale improvement of the brands under jurisdiction. Implement the company's sales strategy and policy to achieve the performance target. 2. Responsible for promoting the in-depth cooperation between the chain brands under control and the platform in brand marketing, promotion activities, user operation and other fields to improve the brand image. 3. The institute covers the characteristics of brand industry, has an in-depth understanding of brand business operations, and helps brands to develop professional delivery solutions and implement them. Guide customer delivery operation iteration through business data analysis, and continuously promote the in-depth link between platform and brand. 4. Establish a good communication relationship with the distribution department, as the communication bridge between the brand and the platform distribution, and cooperate with the distribution side to continuously improve the brand delivery service experience.
1. Responsible for the merchant development and operation of multi-unit brands, and for the user promotion and scale improvement of the brands. Implement the company's sales strategy and policy to achieve the performance target. 2. Responsible for promoting the in-depth cooperation between the chain brands and the platform in brand marketing, promotion activities, user operation and other fields to improve the brand image. 3. The institute covers the characteristics of brand industry, has an in-depth understanding of brand business operations, and helps brands to develop professional delivery solutions and implement them. Guide customer delivery operation iteration through business data analysis, and continuously promote the in-depth link between platform and brand. 4. Establish a good communication relationship with the distribution department, as the communication bridge between the brand and the platform distribution, and cooperate with the distribution side to continuously improve the brand.
We are seeking a Strategic Account Manager to build and maintain strong, long-lasting relationships with our most Strategic Partner Accounts. You will be responsible for the development and growth of strategic accounts on Keeta. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results. Responsibilities: 1. Relationship Management: Estabilish long-term relationships with out most strategic partners, including some top F&B Group and Brands in Middle East. Interact effectively with different key persons(KP) within the partner and have the ability to influence senior executives. 2. Business Growth: Contribute to business strategy development and identify key initiatives that drive growth and improve the end customer & merchants experience. Collaborate effectively with internal teams (marketing, operations, product, etc.) to allocate resources, thereby supporting growth objectives. 3. Key Project Implementation: Proactively initiate or undertake high-priority key projects such as new brand expansion/single brand marketing/promotional events, and achieve effective results. 4. Explore new approaches and ideas in the fields of delivery operation together with brands partners, by combining the current status of the local F&B industry with the value of online food delivery platforms. 我们急寻一位勇于求变、突破现状的战略客户经理，和GCC最Top的餐饮品牌形成持续的、长期的战略伙伴关系，以品牌业绩责任人的视角，为战略客户在Keeta上的合作和增长负责，应对连锁客户对经营管理的更高要求，并推动香港餐饮业的数字化和外卖发展。 岗位职责： 1、客户关系管理：清晰了解战略客户的组织架构和目标，能与品牌内不同KP建立长期友好的战略合作关系，能影响餐饮品牌的C-Level管理层等重要KP； 2、品牌业绩增长：能够制定符合品牌战略的平台运营策略并与客户达成一致目标；能够和内部各团队（市场、运营、产品等）有效协同，建立资源解决品牌问题，支持品牌目标达成； 3、重点项目落地：主动发起或承接新品牌拓展/单品牌营销/活动大促招商等高优重点项目，并有效达成； 4、品牌策略创新：结合本地餐饮业现状和外卖平台价值，在数字化营销、活动运营、商品运营、外卖店打造等领域探索新玩法、新思路！
As the Strategic Account Management Lead, you will be responsible for leading and guiding the key account management team in building and maintaining strong, long-lasting relationships with our brand partners. You will oversee the development of strategic account plans, negotiate commertial terms, and and enhance their performance on our platform through exceptional merchants services. Job description: 1. Business Development and Negotiation: Lead team to build and strengthen relationships with key brand partners through strategic engagement and negotiation of mutually beneficial agreements; Utilize exceptional communication skills to interact effectively with senior executives, understanding their needs and aligning our services to their strategic goals. 2. Strategic Account Planning and Execution: Develop and implement a comprehensive key account management strategy that aligns with both company's business goals and brand partners' objectives; Allocate resources effectively to support strategic initiatives and maximize ROI for both the company and our partners; Regularly assess partner performance to optimize their success on our platform through data analysis. 3. Leadership and Team Management: Lead the key account management team by setting clear objectives, providing guidance, and offering professional development opportunities; Define and track key performance indicators (KPIs) for the key account managers to measure success and drive team performances; Foster a culture of excellence and accountability within the team, ensuring all members are equipped to meet and exceed their goals. 4. Cross-functional Collaboration: Collaborate closely with operations, product managers, marketing, customer service, and finance teams to deliver a cohesive and superior service to brand partners. 作为大客户管理部门负责人，领导和指导大客户管理团队，建立和维护与我们重点餐饮品牌合作伙伴的关系，并通过优质的商家服务为双方带来持续增长。 职位描述： 1、商务合作和谈判：领导团队与重点餐饮品牌建立共赢的战略合作关系；能够有效地与餐饮品牌的高级管理层互动，了解他们的需求，并使我们的服务与他们的战略目标一致。 2、大客户运营策略规划与执行：制定与公司业务目标和品牌合作伙伴目标一致的大客户发展策略；能够有效分配资源以支持策略达成，并为公司及合作伙伴创造最大化的收益；通过数据分析定期评估业绩表现，不断优化品牌运营策略并驱动他们在平台上获得增长和收入。 3、大客户团队管理：为大客户经理设定明确的目标和发展机会；定义并跟踪大客户经理的关键绩效指标，有效衡量团队的绩效表现并推动达成更好的结果；培养追求卓越的团队，提供有效指导，确保所有成员都有能力达成目标并超出预期。 4、跨部门协作：与运营、产品、营销、客服和财务团队紧密合作，共同为品牌合作伙伴提供优质的服务。