美团产品运营负责人Product Operations Manager
任职要求
1.大学本科及以上学历，市场营销、商业管理等相关专业优先； 2.至少3年以上产品运营或商家运营管理经验，有团队管理经验者优先考虑； 3.具备良好的沟通能力、团队合作精神； 4.熟悉市场营销和产品运营流程，具备商业敏感度和数据分析能力； 5.对市场趋势敏感，有较强的市场洞察力和判断能力。 Job Requirements： 1. Bachelor's degree or above, with a preference for majors in marketing, business management, or related fields; 2. At least 3 years of experience in product operation or merchant operation management, with priority given to those with team management experience; 3. Possess good communication skills and team spirit; 4. Familiar with marketing and product operation processes, with business sensitivity and data analysis capabilities; 5. Sensitive to market trends, with strong market insight and judgment ability. 具备以下条件优先 有项目管理经验、有一定英语基础者优先。 Experience in project management and a certain foundation in English are preferred.
工作职责
1.负责制定并执行产品运营策略，确保产品在市场上的顺利推广和运营； 2.负责商家及供给运营管理，包括商家关系维护、供给链管理等工作； 3.管理团队成员，指导并协助团队成员完成日常工作任务； 4.负责监督和优化产品运营流程，提高工作效率和产品运营效果； 5.参与制定产品运营预算和目标，并确保团队按照要求完成任务。 Job Responsibilities： 1. Responsible for formulating and implementing product operation strategies to ensure the smooth promotion and operation of products in the market; 2. Responsible for merchant and supply operation management, including merchant relationship maintenance, supply chain management, and other related tasks; 3. Manage team members, guide and assist team members in completing daily work tasks; 4. Responsible for supervising and optimizing product operation processes, improving work efficiency and product operation effectiveness; 5. Participate in formulating product operation budgets and goals, and ensure that the team completes tasks according to requirements.
Grocery User Product Operations Manager/国际化外卖用户产品运营经理 岗位职责： 描述： 1. 负责国际化外卖-零售外卖业务的用户侧产品运营。协同前线运营、总部运营、产研团队推动项目落地，共同为产品功能交付和业务核心结果负责。 2. 通过数据分析及用户洞察，产出高质量的BRD并推动需求落地。推动产品功能迭代，提高运营工具易用性，助力业务达成既定目标。 3. 用户研究/市场调研：深入研究海外当地和国内竞品市场的用户行为和偏好。通过研究结果，优化产品功能和运营策略，提升用户体验及满意度。
Grocery Merchant Product Operations Manager/国际化外卖商户侧产品运营经理 岗位职责： 描述： 1.负责国际化外卖-零售外卖业务的商户侧产品运营。协同前线运营、总部运营、产研团队推动项目落地，共同为产品功能交付和业务核心结果负责。 2.通过本地调研、竞对分析、用户反馈收集等方式深入挖掘痛点与业务机会，产出业务需求文档（BRD）；评估需求优先级，与产品团队协作，推动产品方案的形成；牵头产品能力的前线推广培训及相关运营方案落地 3.协同销售、运营、产品、研发等相关团队，推动商家侧产品、商品库、商家入驻对接方向的持续迭代优化，赋能运营效率的提升与业务增长
Grocery Delivery Product Operations Manager/国际化外卖履约侧产品运营经理岗位职责： 岗位职责： 1.主要负责履约侧产品运营，确保国际化外卖业务-零售外卖业务履约侧的产品落地和履约流程顺畅进行。通过持续监控数据和运营情况，及时调整履约策略，解决实际运营问题。 2.通过本地调研、竞对分析、用户反馈收集等方式深入挖掘痛点与业务机会，产出业务需求文档（BRD）；评估需求优先级，与产品团队协作，推动产品方案的形成；牵头产品能力的前线推广培训及相关运营方案落地 3 深入研究本地和国内竞品市场，与业务&产品研发团队协作，优化履约流程，提高履约效率，设计出符合当地国情且最大程度保证用户体验和未来增长潜力的产品能力。
通过机制建设与工具产品化，提升SMB销售团队的业务效率与流程管理能力，保障销售策略的有效执行与落地。 1.销售行为研究与问题洞察：围绕销售主路径“找-约-谈-签-上-运”，深入一线开展调研与分析，梳理不同角色（销售/销售管理者，中国/Local）的作业流程与时间分配，识别高频低效环节，提出具备可行性的效率优化方案； 2.标准化流程与动作机制搭建：结合业务场景，搭建关键销售流程与动作规范，同时平衡一线业务灵活性，明确各环节的操作指引与节奏管理机制，推动流程标准化、执行可控化； 3.人效指标体系建设：与优化建立并持续优化销售人效评估体系，监测关键效率指标，分析差异与提升空间，制定改进方案并推动落地，支持销售团队持续提效； 4.流程工具产品化与落地推广：推动关键流程与动作的系统化沉淀，与产品、技术团队协作完成流程工具的设计与上线，负责前线使用推广与反馈收集，确保产品工具真正服务销售一线、提升作业效率。 Through mechanism building and tool productization, improve the business efficiency and process management capabilities of the SMB sales team, ensuring the effective execution and implementation of sales strategies. 1.Sales Behavior Research and Insight Identification：Focusing on the core sales path of "Find - Meet - Pitch - Sign - Deliver - Operate," conduct in-depth field research and analysis to map out workflows and time allocations for different roles (sales/sales managers, China/Local). Identify high-frequency inefficiencies and propose feasible optimization solutions to improve sales efficiency. 2.Standardized Process & Action Mechanism Design：Based on business scenarios, design and standardize key sales processes and action guidelines, while balancing the flexibility required by frontline sales teams. Clearly define the operational guidelines and rhythm management mechanisms at each stage, promoting the standardization of processes and the controllability of execution. 3.Sales Productivity System Development & Optimization：Build and continuously optimize the sales productivity evaluation system. Monitor key efficiency metrics, analyze gaps and areas for improvement, and formulate targeted action plans to enhance overall sales performance. 4.Process Tool Productization & Deployment：Promote the systematization of key sales processes and actions, collaborating with product and technology teams to design and launch process tools. Lead the adoption of these tools by frontline teams, collect feedback, and ensure that the tools truly serve the sales team, enhancing operational efficiency.