美团Leader-Merchant Informatization
任职要求
3+ years of team management experience Highly responsible and unwaveringly committed to achieving goals and results. Understand team goal management and data analysis, and be proficient in data analysis tools. Effective in resource management and problem-solving. A strong learner, eager to continuously acquire new skil…
工作职责
Team Management and Deliverables: Responsible for managing a local Keeta team of approximately 30-40 people in Brazil, responsible for uploading and verifying all merchant information, ensuring data efficiency, completeness, and accuracy. This requires balancing limited resources and delivering high-quality team results on time. Mechanism and Process Development: Establish comprehensive internal and external collaboration workflows and oversight mechanisms, continuously optimizing processes to ensure the team accurately and efficiently serves business needs. Core Metric Monitoring: Monitor and report key onboarding metrics, proactively identify and resolve issues to ensure a smooth onboarding experience for merchants. Team Collaboration: Work closely with sales, compliance, and product teams to streamline the onboarding process and meet merchant needs. Team Development and Capacity Building: Develop training materials and conduct onboarding training for new employees and merchants as needed.
1.Responsible for the upload and verification of all merchant information for the Keeta Brazil team, ensuring efficiency, completeness, and accuracy of data. 2.Build and manage a Keeta Brazil merchant onboarding team with strong local capabilities, and continuously improve team productivity. 3.Establish comprehensive internal and external collaboration workflows and supervision mechanisms, iterating processes to ensure the team serves the business accurately and efficiently. 4.Monitor and report on key onboarding metrics, proactively identifying and resolving issues to ensure a seamless merchant onboarding experience. 5.Collaborate closely with sales, compliance, and product teams to streamline onboarding operations and address merchant needs. 6.Develop training materials and conduct onboarding training for new staff and merchants as needed.
As a Principal BD Manager for Fire TV, you will work closely with Senior Leadership, Product Development, GTM, Finance, Legal, Tax, amongst a number of other teams and develop strategic partnerships with major OEMs, ODMs, SOCs, and offline retailers. This role will focus on building relationships with partners across Asia to accelerate Fire TV customer acquisition globally. You will be required to handle multiple high-priority projects simultaneously and effectively negotiate terms that for the benefit of our customers. A day in the life In this role, you will: - Be the business development leader to launch and scale Fire TV globally. - Create and drive consensus on business plans for Fire TV’s launch in multiple countries. - Conduct in-depth study of countries and regional landscapes to identify priority ODMs, OEMs and launch timelines. - Define and negotiate regionally specific commercials with ODMs and OEMs, nuanced around competition, regional legal, tax and costing considerations - Drive joint OEM / brand pitches with ODM partners and enable regionally relevant ODMs to drive Fire TV’s business interests. - Sign regionally relevant offline retailer partnerships. - Validate long-term business critical decisions like country-specific SoC roadmaps. - Work with Product to define regionally relevant customer experiences, customization and scaling requirements.
- Support leadership goals and grow long-term business through exploring new Ads adoption opportunities and driving initiatives that will help clients start advertising on Amazon. - Understand Amazon's search, display and video advertising tools to help build relevant and effective advertising solutions for China based advertisers. - Understand digital marketing, e-commerce landscape, online streaming landscape, industry and competitive environment. Be able to craft compelling customized media solutions and engage in competitive selling. - Helping Advertising Sales team develop and present strategic advertising solutions to C-level executives - Serve as key business partner to deliver the highest level of educational and consultant services to China-based brands and advertisers. - Help advertisers see how to best utilize Amazon’s ad tools in order to better build their business. - Coordinate campaign setup with the global advertising teams. - Being a virtual leader to cooperate cross function partner (e.g. Account manager, Creative Manager, Product Go-to Market team etc to centralize resource/support/solution to the advertisers. - Dive deep on campaign performance reports and work with advertising teams around the globe to enable optimal performance to advertisers in each locale. - Use CRM tools to track all pertinent account information and business progress.
As the KL Merchant Services Team Lead, you will be responsible for • achieving all KL Merchant Services KPIs (metrics include Satisfaction/Speed/Quality/Efficiency) • directly leading and delivering through the KL Team Leader from our outsourced service vendor • coaching and developing a team of agents to champion the needs of our global customers • collaborating cross-regionally/functionally to continuously optimise and evolve as a wider business • leading change projects and ongoing best practice initiatives • analyzing customer feedback, calls and complaints to identify process or training improvements. • leveraging AI and implementing strategies for maximizing first-contact resolution, reducing handle times and addressing root causes of issues