美团Senior Quality Assurance Specialist

工作描述

Qualifications
Must-have Qualifications:
1. 3+ years of experience as a product manager or in platform/tool development, with a proven track record of driving a product from 0 to 1 to full launch; experience in building platforms for quality management, risk control, or related domains is preferred;
2. Hands-on experience in AI application implementation; practical experience with LLM-based application scenarios is preferred (e.g., AI-powered quality inspection, conversation analysis, intelligent alerting);
3. Fluent in English as a working language.

Preferred Qualifications
4. Background in customer service or contact center industry, with understanding of quality assurance methodologies and service operation quality frameworks.


Soft Skills:
5.…