钉钉钉钉-Dingtalk HR - Japan Market-Tokyo
任职要求
Requirements: 1. Bachelor’s degree or higher; 2. 3+ years of HR experience in Japanese companies or Japan-based branches of Chinese or tech companies; 3. Familiar with Japanese Labor Standards Act, visa/residency management, and local labor service providers (e.g., Sharoushi); 4. Japanese N1 level (fluent business writing/reading; capable of drafting pol…
工作职责
Job Description： 1. End-to-end Local Recruitment: Lead the "0 to 1" team building for DingTalk’s Japan business, covering JD drafting, sourcing, interviewing, and offer negotiation; focus on key roles in Sales, Customer Success, and Local Operations; 2. Culture & Organizational Development: Drive the landing of startup culture; establish a transparent, efficient communication environment and a "Customer First" cultural practice; 3. Full Lifecycle Talent Management: Oversee onboarding, performance management, career development, and employee relations; proactively identify compliance risks and legal requirements; 4. Cross-Border Coordination: Act as the key liaison between the Japan team and Hangzhou HQ (HR/Admin/Business Management) to ensure policy alignment, data synchronization, and resource responsiveness; 5. Office Operations & Admin: Orchestrate daily office administration, including facility management, vendor coordination, and supply logistics to continuously improve local operational efficiency and employee experience. 1. 現地採用およびチームビルディング：DingTalk日本事業の「0から1」の立ち上げを牽引。採用要件の定義、ソーシング、面接調整、オファー交渉を担当し、セールス、カスタマーサクセス、現地運営等のコア職種を強化する； 2. スタートアップ文化の定着と組織開発：オープンで透明性が高く、効率的なコミュニケーションと「顧客第一」を掲げる企業文化の構築と実践を主導する； 3. フルサイクルな人事管理：オンボーディング、パフォーマンス管理、キャリア開発、労務管理、およびコンプライアンスリスク（労働法規等）の早期特定と対応； 4. クロスボーダーな連携・調整：日本拠点と杭州本部（人事/行政/事業管理）を繋ぐ主要窓口として、ポリシーの同期、データ連携、リソースの迅速な確保を担う； 5. オフィス運営・行政管理：オフィス施設の管理、ベンダー調整、備品調達等の日常的な総務業務を統括し、チームの運営効率と従業員体験を継続的に向上させる。
1. Employee Life Cycle Management · Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries. · Maintain employee records, working hours, and leave data to ensure accuracy, compliance, and timeliness. · Optimize employee data governance to improve data quality and consistency. · Support annual audits and compliance checks in line with local labor laws and company policies. 2. Employee Benefits Administration · Administer employee benefit programs including commercial insurance, supplemental medical plans, and annual health checks. · Coordinate with vendors, verify invoices, and manage cost allocation to ensure accuracy and compliance. · Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement. 3. HR Inquiry & Service Support · Act as the first-line HR SSC contact, responding promptly to employee inquiries via DingTalk, phone, ticketing system, or onsite support. · Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience. · Maintain and update the FAQ knowledge base to improve efficiency and reduce response time. 4. Data & Process Optimization · Identify and implement process and system improvement opportunities to enhance automation and digitalization. · Maintain and update HR module SOP documentation to ensure process standardization and compliance. · Participate in key digital HR projects, including Hi HR system and payroll submission automation. · Deliver regular HR reports and analytics to support business decision-making. 1. 员工全生命周期管理 · 负责所辖国家员工的入职、调动、离职、合同签订与续签等核心人事流程； · 管理员工档案、工时及假期，确保数据准确、合规、及时； · 优化员工数据治理流程，提升数据质量与一致性； · 支持年度审计及合规检查，确保符合当地劳动法规与公司政策。 2. 员工福利管理 · 统筹员工商业保险、补充医疗、年度体检等福利项目的日常运营； · 对接供应商、核对账单并完成费用分摊，确保准确与合规； · 定期回顾福利政策，收集反馈并提出优化建议，提升员工满意度。 3. HR问询与服务支持 · 作为HR SSC一线窗口，通过阿里钉、电话、工单系统或现场支持快速响应员工咨询； · 提供准确的政策解读与流程指导，保障一致的员工体验； · 定期维护FAQ知识库，优化流程，缩短响应时间。 4. 数据分析与流程优化 · 识别并推动HR流程与系统优化，提升自动化与数字化水平； · 维护并更新HR模块SOP文档，确保操作标准化； · 参与Hi HR系统及薪酬提报线上化等关键项目实施与优化； · 输出定期人事报表与分析，支持管理决策。
1. Employee Life Cycle Management · Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries. · Maintain employee records, working hours, and leave data to ensure accuracy, compliance, and timeliness. · Optimize employee data governance to improve data quality and consistency. · Support annual audits and compliance checks in line with local labor laws and company policies. 2. Employee Benefits Administration · Administer employee benefit programs including commercial insurance, supplemental medical plans, and annual health checks. · Coordinate with vendors, verify invoices, and manage cost allocation to ensure accuracy and compliance. · Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement. 3. HR Inquiry & Service Support · Act as the first-line HR SSC contact, responding promptly to employee inquiries via DingTalk, phone, ticketing system, or onsite support. · Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience. · Maintain and update the FAQ knowledge base to improve efficiency and reduce response time. 4. Data & Process Optimization · Identify and implement process and system improvement opportunities to enhance automation and digitalization. · Maintain and update HR module SOP documentation to ensure process standardization and compliance. · Participate in key digital HR projects, including Hi HR system and payroll submission automation. · Deliver regular HR reports and analytics to support business decision-making. 1. 员工全生命周期管理 · 负责所辖国家员工的入职、调动、离职、合同签订与续签等核心人事流程； · 管理员工档案、工时及假期，确保数据准确、合规、及时； · 优化员工数据治理流程，提升数据质量与一致性； · 支持年度审计及合规检查，确保符合当地劳动法规与公司政策。 2. 员工福利管理 · 统筹员工商业保险、补充医疗、年度体检等福利项目的日常运营； · 对接供应商、核对账单并完成费用分摊，确保准确与合规； · 定期回顾福利政策，收集反馈并提出优化建议，提升员工满意度。 3. HR问询与服务支持 · 作为HR SSC一线窗口，通过阿里钉、电话、工单系统或现场支持快速响应员工咨询； · 提供准确的政策解读与流程指导，保障一致的员工体验； · 定期维护FAQ知识库，优化流程，缩短响应时间。 4. 数据分析与流程优化 · 识别并推动HR流程与系统优化，提升自动化与数字化水平； · 维护并更新HR模块SOP文档，确保操作标准化； · 参与Hi HR系统及薪酬提报线上化等关键项目实施与优化； · 输出定期人事报表与分析，支持管理决策。
● AI产品战略规划 ● 主导AI在人力资源全生命周期（招聘、绩效、学习、员工体验、组织文化）的产品战略设计，制定技术路线图与落地计划。 ● 识别HR场景中的AI创新机会（如生成式AI面试模拟、员工行为预测模型），推动从0到1的突破性产品开发。 ● AI技术整合与产品化 ● 深度协同技术团队、数据工程师团队，将NLP、计算机视觉、推荐系统等技术转化为可商用的HR产品（如智能简历解析引擎、个性化学习路径推荐系统）。 ● 设计AI产品的用户体验流程，确保技术能力与业务需求的无缝衔接 ● 跨部门协作与资源整合 ● 牵头与HR业务团队、技术团队、市场团队的协作，推动AI产品从原型验证到规模化落地 ● 管理跨职能团队（技术、设计、运营），协调资源并驱动关键里程碑达成 ● 数据驱动决策与优化 ● 建立产品数据指标体系（如用户留存率、招聘效率提升率），通过A/B测试和用户反馈持续迭代产品。 ● 设计AI产品的伦理框架，确保合规性与用户信任。 ● 行业影响力与生态建设 ● 参与行业峰会、学术会议，输出AI+HR产品方法论（如《AI驱动的人才管理范式》白皮书）。 ● 探索AI产品与外部生态的整合（如与LinkedIn、Coursera等平台的数据互通），构建开放生态。 ● 深度用户共创，能够与客户一起陪客户成长，一起共创；
1.负责钉钉智能人事业务相关系统的后端研发与架构设计，打造稳定、高效、智能的人事服务平台； 2.深度参与人事领域AI能力的业务落地，包括但不限于人事、考勤、招聘、薪酬等核心模块； 3.主导并持续优化系统架构，提升系统的性能、稳定性与可扩展性； 4.跟进大模型等AI新技术在实际业务场景中的探索与应用，协同前端、算法、产品等团队，推动智能化人事系统持续演进。