智能互联菜鸟-Europe HR SSC-Madrid
任职要求
1. Qualifications
· Bachelor’s degree or above, preferably in Human Resources, Business Administration, or a related field.
· Familiar with European labor regulations and HR operational processes; at least 1 year of experience in an international company or HR-related role.
· Excellent communication skills in both Chinese and English; proficiency in Spanish or another European language is required.
· Proficient in mainstream HR systems (such as Workday, SAP SuccessFactors, etc.) and data analysis tools like Excel.
· Detail-oriented, with strong customer service awareness, project execution skills, and a mindset for continuous im…工作职责
1. Employee Life Cycle Management · Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries. · Maintain employee records, working hours, and leave data to ensure accuracy, compliance, and timeliness. · Optimize employee data governance to improve data quality and consistency. · Support annual audits and compliance checks in line with local labor laws and company policies. 2. Employee Benefits Administration · Administer employee benefit programs including commercial insurance, supplemental medical plans, and annual health checks. · Coordinate with vendors, verify invoices, and manage cost allocation to ensure accuracy and compliance. · Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement. 3. HR Inquiry & Service Support · Act as the first-line HR SSC contact, responding promptly to employee inquiries via DingTalk, phone, ticketing system, or onsite support. · Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience. · Maintain and update the FAQ knowledge base to improve efficiency and reduce response time. 4. Data & Process Optimization · Identify and implement process and system improvement opportunities to enhance automation and digitalization. · Maintain and update HR module SOP documentation to ensure process standardization and compliance. · Participate in key digital HR projects, including Hi HR system and payroll submission automation. · Deliver regular HR reports and analytics to support business decision-making. 1. 员工全生命周期管理 · 负责所辖国家员工的入职、调动、离职、合同签订与续签等核心人事流程； · 管理员工档案、工时及假期，确保数据准确、合规、及时； · 优化员工数据治理流程，提升数据质量与一致性； · 支持年度审计及合规检查，确保符合当地劳动法规与公司政策。 2. 员工福利管理 · 统筹员工商业保险、补充医疗、年度体检等福利项目的日常运营； · 对接供应商、核对账单并完成费用分摊，确保准确与合规； · 定期回顾福利政策，收集反馈并提出优化建议，提升员工满意度。 3. HR问询与服务支持 · 作为HR SSC一线窗口，通过阿里钉、电话、工单系统或现场支持快速响应员工咨询； · 提供准确的政策解读与流程指导，保障一致的员工体验； · 定期维护FAQ知识库，优化流程，缩短响应时间。 4. 数据分析与流程优化 · 识别并推动HR流程与系统优化，提升自动化与数字化水平； · 维护并更新HR模块SOP文档，确保操作标准化； · 参与Hi HR系统及薪酬提报线上化等关键项目实施与优化； · 输出定期人事报表与分析，支持管理决策。
1. Employee Life Cycle Management · Manage core HR processes including onboarding, transfer, termination, and contract signing/renewal for assigned countries. · Maintain employee records, working hours, and leave data to ensure accuracy, compliance, and timeliness. · Optimize employee data governance to improve data quality and consistency. · Support annual audits and compliance checks in line with local labor laws and company policies. 2. Employee Benefits Administration · Administer employee benefit programs including commercial insurance, supplemental medical plans, and annual health checks. · Coordinate with vendors, verify invoices, and manage cost allocation to ensure accuracy and compliance. · Review and optimize benefit policies based on employee feedback to enhance satisfaction and engagement. 3. HR Inquiry & Service Support · Act as the first-line HR SSC contact, responding promptly to employee inquiries via DingTalk, phone, ticketing system, or onsite support. · Provide accurate HR policy interpretation and process guidance to ensure a consistent employee experience. · Maintain and update the FAQ knowledge base to improve efficiency and reduce response time. 4. Data & Process Optimization · Identify and implement process and system improvement opportunities to enhance automation and digitalization. · Maintain and update HR module SOP documentation to ensure process standardization and compliance. · Participate in key digital HR projects, including Hi HR system and payroll submission automation. · Deliver regular HR reports and analytics to support business decision-making. 1. 员工全生命周期管理 · 负责所辖国家员工的入职、调动、离职、合同签订与续签等核心人事流程； · 管理员工档案、工时及假期，确保数据准确、合规、及时； · 优化员工数据治理流程，提升数据质量与一致性； · 支持年度审计及合规检查，确保符合当地劳动法规与公司政策。 2. 员工福利管理 · 统筹员工商业保险、补充医疗、年度体检等福利项目的日常运营； · 对接供应商、核对账单并完成费用分摊，确保准确与合规； · 定期回顾福利政策，收集反馈并提出优化建议，提升员工满意度。 3. HR问询与服务支持 · 作为HR SSC一线窗口，通过阿里钉、电话、工单系统或现场支持快速响应员工咨询； · 提供准确的政策解读与流程指导，保障一致的员工体验； · 定期维护FAQ知识库，优化流程，缩短响应时间。 4. 数据分析与流程优化 · 识别并推动HR流程与系统优化，提升自动化与数字化水平； · 维护并更新HR模块SOP文档，确保操作标准化； · 参与Hi HR系统及薪酬提报线上化等关键项目实施与优化； · 输出定期人事报表与分析，支持管理决策。
1. 主要研究方向：时间序列预测、时空数据挖掘、NLP与LLM(偏向RAG算法、AI Agent系统、LLM训练与推理)，上述方向具备其一即可。 2. 负责机器学习、数据挖掘与自然语言算法的研究、设计和开发 3. 对业务数据进行分析，发现数据价值，提供解决方案 4. 设计并实现机器学习模型，解决实际业务问题；负责算法性能优化，提高模型效果 5. 与业务、产品团队紧密配合，将算法应用到具体场景，拿到业务结果
末端消费者技术的核心开发 1. 设计和开发上千万DAU的菜鸟驿站C端产品（包括手淘端和支付宝端） 2. 从0到1建设末端消费者运营产品（内容投放、圈人运营、C端营销、消息触达），以及后续系统的运维和迭代开发工作 3. 高质量完成产品开发任务，周密考虑功能和性能方面的设计； 4. 快速识别问题本质，抽丝剥茧简化问题，能够完成模块技术原型验证； 5. 积极攻克技术难点和新问题； 6. 协调各方资源，保障项目顺利实施。
1. 根据项目计划，负责宝洁仓储仿真产品的核心技术设计、研发、仿真运行、报告输出和汇报； 2. 根据项目计划，负责宝洁仓储业务落地相关算法的开发、调试和落地工作； 3. 负责客户现场的技术支持、突发问题定位和解决； 4. 与项目经理、软硬件研发人员紧密协作， 团队合作技术攻坚和解决疑难技术问题，支持项目和产品的持续优化和迭代。