腾讯Talent Acquisition COE Manager

Act as a domain expert in both HR SaaS (Workday) and HR business process. Lead the implementation, Configuration, and on-going management of Workday HCM, Recruiting, Absence Management, Talent, Performance, Prism, and Integrations.  Collaborate with HR, Talent Acquisition, Benefits, OPD, IT and other Key stakeholders to gather requirements and translate them into effective Workday solutions. Provide Technical leadership and expertise in the multiple Workday modules, ensuring the best practices are followed and that the system supports the organization’s needs. Conduct training sessions for HR teams, CoE, and Hiring managers on Workday HCM, Recruiting, Absence, Performance Module. Develop user guides and maintain documentation for configurations, integrations, and processes. Conduct regular audits to ensure data integrity, security, and compliance with global/local HR policies. Troubleshoot and resolve issues related to the Workday modules in a timely and efficient manner.   Prepare detailed estimates and test plans based on Functional requirements Analyze, design, document, and test software modifications to existing processes/configurations, reports, forms, extensions, and interfaces in the production environment Develop and maintain documentation for system configurations, processes, and procedures related to Workday, support integration with other systems and processes as they related to Workday. Stay updated with the latest Workday features and functionalities, particularly those related to Recruiting, Core HCM, Absence, Performance management and implement improvements as necessary. Facilitate review sessions with functional owners, subject matter experts and end-user representatives   Provide Solutions options for the business to consider, along with pros and cons for each option and recommendation  Drive the design, configuration and deployment of new projects & system enhancements  Participate in the change management and go live support processes. Work Location: China-Shanghai

● Partner with business departments under diverse remit, design and deliver organization strategies based on in-depth business understandings. ● Foster the organization development in both local and regional context and be actively involved into framework, policy or infrastructure design across diverse subject matters including but not limited to talent acquisition, training and development, performance management as well as employee relations. ● Act as Subject Matter Expert and provide timely HR advice to key stakeholders, support the development of local COE functions with local insights and market best practice. ● Drive the implementation of multiple HR initiatives and processes while ensure quality services and experience at all levels. ● Through close interaction with key leadership as well as employees at all levels, establish effective and diversified communication framework in the organization, create an atmosphere of trust and goodwill, and promote company culture.

● Partner with business departments under diverse remit, design and deliver organization strategies based on in-depth business understandings. ● Foster the organization development in both local and regional context and be actively involved into framework, policy or infrastructure design across diverse subject matters including but not limited to talent acquisition, training and development, performance management as well as employee relations. ● Act as Subject Matter Expert and provide timely HR advice to key stakeholders, support the development of local COE functions with local insights and market best practice. ● Drive the implementation of multiple HR initiatives and processes while ensure quality services and experience at all levels. ● Through close interaction with key leadership as well as employees at all levels, establish effective and diversified communication framework in the organization, create an atmosphere of trust and goodwill, and promote company culture.

1. 跨境招聘支持 - 支持Keeta海外业务线招聘全流程运营，协调跨时区面试安排与候选人跟进。 - 维护系统数据，确保多语言岗位信息准确性与招聘流程合规性。 - 搭建跨境招聘知识库，整理各国劳动法规、签证政策及文化适配指南。 2. 国际化候选人体验管理 - 设计多语言候选人接待流程，优化跨文化沟通话术与评估材料。 - 监控海外招聘渠道效能（如LinkedIn），输出渠道优化建议。 - 处理跨境招聘突发问题（时差协调、签证咨询等），保障招聘流程顺畅。 3. 全球化运营协同 - 对接海外HRBP与业务团队，本地化执行KEETA全球招聘标准流程。 - 协同雇主品牌团队适配国际化传播内容，维护海外人才社区运营。 - 定期输出多维度招聘效能报告（国家/地区人才供给分析、文化适配度追踪）。