携程酒店供应商业务助理 Market Executive, Supplier(MJ030137)
任职要求
1. Bachelor’s or Master's degree in a related field, fresh graduates are welcome to apply, experience on OTA platforms will be a plus;
2. Majors in Hospitality Management, Tourism Management, Marketing, Business English, or related fields will be a plus.
3. Fluent in English;
4. Data logic: good data analysis & learning ability, proficient in using data analysis tools, proficient in operating Excel, PPT and other tools;
5. Business development and relationship management: Able to carry out business negotiations with hotel suppliers and maintain good and sustainable cooperative relationships;
6. Tools utilization and product knowledge: Proficiency in utilizing tools, and have an in-depth understanding of the hotel industry, including market trends, competitor analysis, and product positioning;
7. Logical thinking: ability to be data-oriented, explore the essence of problems, and provide sales optimization solutions to responsible customers.工作职责
Description: 1. Have end-to-end ownership of new hotel suppliers acquisitions and existing suppliers management, understand partners’ strategy and objectives, refined API operations, and help to grow the revenue; 2. Monitor supplier service performance, and ensure that hotel suppliers achieve high service quality through the cooperation process and the arsenal provided by the platform; 3. Able to promptly identify supplier API direct connection anomalies/stuck points, and effectively mobilize resources from all parties in the customer management backend, settlement and other processes. Combined with platform data, formulate high-quality growth plans for core customers to achieve sustainable growth for customers; 4. Participate in relevant exhibitions, seminars and activities on behalf of the company to promote the Trip's brand and products; leverage the inventory and price coverage of hotels in corresponding overseas regions through the responsible customers to provide more for outbound and overseas guests accommodation options; 5. Inspire, encourage and empower team members to build a high-performance team, and create and seize new opportunities in an ever-evolving environment
业绩驱动：通过新签客户，已有客户的API精细化运营，实现wholesale酒店供应商业务的业绩目标； 高质量服务：监控供应商服务表现，通过双方合作流程和平台提供的武器库，保障酒店供应商在携程达到较高的服务质量； 客户管理：能及时甄别供应商API直连异常/卡点问题，能在客户管理后台、结算等流程上有效够调动各方资源。结合平台数据，为核心客户制定高质量增长方案，实现客户在携程的可持续增长；区域深耕：通过所负责的客户，撬动对应海外区域酒店的库存和价格覆盖，为携程出境和海外客人提供更多住宿选择。
1、负责租车OTA供应商直连API接口定义产品化、接入和日常对接维护 2、负责用车OTA供应商管理和跨部门统筹协作，管理和推进供应商产品对接上线效率、产品设计等工作 3、负责租车供应商外部对接及相关问题答疑 4、关注业务数据，与产品研发、业务团队及其他相关团队密切配合，推动解决业务诉求、达成业务目标
1.根据公司经营策略，拓展及维护国内及国际酒店供应商，负责相关的价格谈判、签约、关系维护; 2.根据销售业绩目标，制订商务拓展工作计划、展会计划、拜访方案等，促成部门业绩总目标的达成; 3.对供货商业务团队进行管理并依据业务发展进行团队扩建; 4.建立与优化商务和跨团队工作流程，推进自动化，提升工作效率，协助建立并完善酒店业务部的标准商务流程; 5.负责因酒店供应商问题导致的客户重大投诉的协调处理; 6.对行业酒店市场进行考察评估、搜集市场数据，定期提交市场调研报告。
1、【市场分析】洞察行业和市场趋势，制定确保产品竞争力覆盖计划。 2、【商务拓展】结合平台特性与资源，拓展本地旅行社及酒店供应商，通过商务沟通，推动合作落地，提升目的地酒店覆盖量。 3、【商家运营】基于平台流程，与供应商制定共同发展战略，赋能平台运营能力与商家工具，提升商家运营效率与质量，保持商家商品的价库竞争优势。 4、【数据分析】通过数据分析定期追踪商家相关目标及项目的进展，从而提出商业改进建议。 5、【产品优化】基于提升业务流程质量与效率，输出产品优化建议与需求，推动供应商业务产品能力沉淀。