携程Senior Vendor Management(MJ034735)

工作描述

ResponsibilitiesTo handle daily communication and management for both global strategic partners and local vendors , and serve as 1st point of contact for issue management locally. To ensure appropriate escalation and collaboration with global vendor management team and stakeholders  to measure vendors’ performance and share best practices. To make sure that vendors could provide sufficient level of resource and quality of deliverables by daily communication and risk management for the vendors.Manage BPO metrics operations: monitor, analyze, and report key performance indicators…