英伟达Senior Engineering Vendor Management

As a CX Operation Excellence & Governance Lead, you will play a pivotal role in alignment of business processes / Vendors, and taking charge of ensuring operational efficiency for the customer service team. You will collaborate with cross-functional teams to identify areas for improvement, develop and implement strategies, and drive measurable results. This role reports to the Customer experience Lead of the bank. • Enhance operational efficiency, and drive innovation across the organization. • Work closely with stakeholders in different locations to identify process gaps • Produce insights and governance on all Customer service related metrics, This includes demonstrable expertise with Excel/Access / Powerpoint, excellent written communication skills and an organized approach to projects and communications; • Support various departments to manage resource capacity planning to ensure optimal utilization of human resources and alignment with strategic objectives. • Identify potential areas for digitization and automation to improve operational efficiency, enhance customer experience, and drive cost savings. • Prepare and track to report on project / Customer service performance metrics, including KPIs, ROI, and other key success indicators, to assess the effectiveness of transformation initiatives. • To support with Vendor management in terms of day to day operation and ensuring all due diligence and contracts are accurate and timely managed.

一、职位概述 小米国际互联网业务部诚聘资深高级程序化销售专家，加入海外程序化广告团队。凭借小米在智能手机的优势及 HyperOS 庞大用户群、海量 AIoT 设备连接量，我们专注于创新广告解决方案，平衡广告变现与用户体验。此岗位对公司业务增长意义重大，在提升海外广告收入方面发挥关键作用。作为高级程序化销售专家，您需要对移动广告生态有全面的了解，拥有向客户销售流量变现方案的能力。您将深度参与部门核心业务，与全球头部广告平台、DSP、AdExchanges 进行战略沟通，推动与内部运营、产品和技术的跨团队协作，以确保实现与客户的战略合作目标。 二、工作职责 1. 业务规划与拓展：对接全球头部 DSP、AdExchanges、SSP 等广告平台，制定推广小米流量变现的战略，同时与潜在客户挖掘商业合作机会，保证小米海外广告收入持续增长。 2. 客户关系管理：负责全流程商业合作，从初期拓展、签订合同，到项目落地及业务增长实现，以数据为驱动，及时沟通并跟进新的增收方案，持续推动业务增长。 3. 跨部门协作：与商业化产品与运营等内部多部门进行协作，确保客户需求及合作方案的落地。 4. 深度战略合作推进：对广告和应用生态合作伙伴负责，挖掘并推进深度战略级合作。积极探寻双方在业务模式创新、技术融合、市场拓展等方面的契合点，共同制定并执行长期合作计划，实现互利共赢，强化小米在行业内的竞争优势。 5. 市场策略优化：对行业动态敏感，收集客户反馈并及时了解市场趋势，不断完善和改进需求侧推广策略。 Job Overview: The International Internet Business Department at Xiaomi is seeking Senior Programmatic Sales Manager to join our overseas programmatic advertising team. Leveraging Xiaomi’s strengths in smartphones, the vast user base of HyperOS, and a large-scale network of AIoT devices, we aim to create innovative advertising solutions that balance monetization with a seamless user experience. This role is critical to the company's global business growth and plays a key part in driving overseas advertising revenue. As a Senior Programmatic Sales Expert, you will bring a comprehensive understanding of the mobile advertising ecosystem and a proven ability to sell traffic monetization solutions. You will work at the core of the business, leading strategic engagements with global advertising platforms, DSPs, and Ad Exchanges, while collaborating across internal teams—including operations, product, and technology—to achieve key partnership goals. Job Responsibilities: 1. Business Development and Growth - Build and maintain relationships with global DSPs, Ad Exchanges, SSPs, and other advertising platforms. - Formulate strategies to promote Xiaomi’s traffic monetization offerings and identify new business opportunities to drive continuous growth in overseas advertising revenue. 2. End-to-End Customer Management - Lead the full business lifecycle: from prospecting and deal negotiation to contract execution and performance growth. - Be data-driven—track performance, identify growth opportunities, and propose timely strategies to boost revenue. 3. Cross-functional Collaboration - Coordinate closely with internal teams, including product, operations, and engineering, to ensure seamless implementation of client requirements and partnership plans. 4. Strategic Partnership Management - Take ownership of relationships with advertising and app ecosystem partners. - Identify strategic opportunities in business model innovation, tech integration, and market expansion. - Drive long-term collaboration plans that align with mutual business goals and reinforce Xiaomi’s industry position. 5. Market Insights and Strategy Optimization - Stay abreast of industry developments and competitor strategies. - Collect customer feedback and refine demand-side promotion strategies to improve market competitiveness.

Job Description: 1. Manage Logistics procurement categories such as hub/warehouse lease, logistics services, engineering & constructions 2. Liaise with related stakeholders to address business requirements and support with aligned timeline 3. Report and update logistics procurement tasks to Country Head, Senior Management Team, and other related stakeholders whereas required 4. Negotiate contracts commercial terms and improve price competitiveness with suppliers and review opportunities to promote business savings 5. Work closely within procurement team and review opportunities for continuous improvement and business improvements 6. Exercise professional, ethical, and consistent approach in managing supplier relationships 7. Output clear and comprehensive procurement reports 8. Monitor and advise on any issues which present risk or opportunity to the Management 9. Perform periodical supplier evaluation and contribute to performance reviews as part of vendor management mechanism 10. Adhere to HSE policies and procedures to ensure the safety and well-being 11. Adhere to company guidelines, compliance, purchasing policies and procedures 12. Build, maintain and manage supplier relationships and keep up good communications

- Collaborate with internal stakeholders to define project design criteria and develop the Basis of Design (BOD). - Manage consultants to implement the project from schematic design through design development to construction documents. - Oversee the design-build contractor to ensure the project meets the business and technical needs defined in the BOD. - Provide construction administrative support to the project manager during construction, including tasks such as responding to RFIs, issuing technical bulletins, reviewing submittals and shop drawings, and conducting source inspections at vendor factories. - Work with the Commissioning (Cx) Agent, contractors, and operations team to complete various levels of startup and commissioning, including Integrated System Testing (IST). This includes reviewing Cx scripts, closing critical punch-list items before IST, and tracking/closing global commissioning QA/QC items. - Collaborate with HQ and data center operations teams to incorporate the latest lessons learned from operations into new greenfield design projects. - Review engineering calculations from consultants and conduct independent engineering and cost analyses. - Research new designs, materials, and construction methods for data center HVAC equipment and related components. - Travel to data center sites for engineering studies, mechanical systems audits, startup testing, and full commissioning as required. - Provide guidance to design consultants and installation contractors, ensuring the quality of installed work. - Take ownership of tasks and work proactively to achieve goals with good team spirit. - Respond to emergencies on an as-needed basis.