百度售后商业化&客户运营专家（J86575）
社招全职3年以上ACG地点：上海状态：招聘
任职要求
-3年以上大型私有云、混合云运维服务或客户技术支持经验，具备系统管理/网络维护/故障排除经验 -3年以上的大型项目管理和团队管理经验，善于推动跨部门复杂项目的实施和较强的问题闭环能力 -至少5年以及5年以上云平台相关工作经验 -能在日常服务过程中很好地实践客户第一，并成就客户，具有优秀的沟通技巧、跨团队合作经验、较强的责任心和学习能力 -具有出色文档撰写、扎实技术培训及优秀宣讲能力，能清晰输出文档、培训客户、高效传递信息 -具备OpenStack、kubernetes等集群管理经验，具备中大规模（500+服务器)私有云、混合云集群维护经验 -具有头部厂商运维服务管理经验优先（如阿里，腾讯，AWS，微软，字节） --具有较强的抗压能力和执行力，并能接受一定频率的出差 -熟悉OpenStack服务框架，深入理解OpenStack核心组件，nova, cinder , g…
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工作职责
-作为百度私有云在客户侧的售后一号位，全流程深入了解企业业务场景，与客户的系统运维，应用架构等人员合作，提供私有云产品的售后运维服务 -帮助客户建设私有云一线运维能力，提供私有云二线能力，包括但不限于组织现场进行云平台变更，对接客户需求； -保障百度私有云平台的稳定运行，负责客户云平台的故障应急响应，后端协调，应急止损，协调产研出具故障分析报告，负责客户侧汇报和复盘，保证客户满意度 -推动百度私有云产品不断优化，解决客户使用云服务中的技术问题，不断完善问题处理机制和流程，与研发、项目经理合作，确保企业技术问题高效地闭环
包括英文材料
OpenStack+
https://www.youtube.com/watch?v=_gWfFEuert8
Learn how to use OpenStack and manage your own private cloud.
Kubernetes+
https://kubernetes.io/docs/tutorials/kubernetes-basics/
This tutorial provides a walkthrough of the basics of the Kubernetes cluster orchestration system.
https://kubernetes.io/zh-cn/docs/tutorials/kubernetes-basics/
本教程介绍 Kubernetes 集群编排系统的基础知识。每个模块包含关于 Kubernetes 主要特性和概念的一些背景信息，还包括一个在线教程供你学习。
https://www.youtube.com/watch?v=s_o8dwzRlu4
Hands-On Kubernetes Tutorial | Learn Kubernetes in 1 Hour - Kubernetes Course for Beginners
https://www.youtube.com/watch?v=X48VuDVv0do
Full Kubernetes Tutorial | Kubernetes Course | Hands-on course with a lot of demos
AWS+
https://aws.amazon.com/
Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.
MySQL+
https://juejin.cn/post/7190306988939542585
这是一篇 MySQL 通关一篇过硬核经验学习路线，包括数据库相关知识，SQL语句的使用，数据库约束，设计等。
[英文] MySQL Tutorial
https://www.mysqltutorial.org/
your go-to resource for mastering MySQL in a fast, easy, and enjoyable way.
https://www.youtube.com/watch?v=5OdVJbNCSso
MySQL SQL tutorial for beginners
https://www.youtube.com/watch?v=7S_tz1z_5bA
This beginner-friendly course teaches you SQL from scratch.
PostgreSQL+
[英文] PostgreSQL Tutorial
https://neon.com/postgresql/tutorial
This PostgreSQL tutorial helps you quickly understand PostgreSQL.
[英文] PostgreSQL Tutorial
https://www.pgtutorial.com/
This PostgreSQL tutorial will teach you about PostgreSQL from beginner to advanced.
https://www.youtube.com/watch?v=qw--VYLpxG4
It is the most advanced open source database system widely used to build back-end systems.
https://www.youtube.com/watch?v=SpfIwlAYaKk
Learn PostgreSQL, one of the world's most advanced and robust open-source relational database systems.
性能调优+
https://goperf.dev/
The Go App Optimization Guide is a series of in-depth, technical articles for developers who want to get more performance out of their Go code without relying on guesswork or cargo cult patterns.
https://web.dev/learn/performance
This course is designed for those new to web performance, a vital aspect of the user experience.
https://www.ibm.com/think/insights/application-performance-optimization
Application performance is not just a simple concern for most organizations; it’s a critical factor in their business’s success.
https://www.oreilly.com/library/view/optimizing-java/9781492039259/
Performance tuning is an experimental science, but that doesn’t mean engineers should resort to guesswork and folklore to get the job done.
RedHat+
https://learn.redhat.com/
Welcome to the Red Hat Learning Community !
https://www.youtube.com/watch?v=o3FyqaX6kA0
In this first tutorial of the series I will introduce you to the course.
CentOS+
https://www.freecodecamp.org/news/getting-started-with-centos-15eac7215c99/
CentOS or Community Enterprise OS is an open source distribution based on RHEL or Red Hat Enterprise Linux.
https://www.youtube.com/watch?v=Mi6GUcSW5xs
I'll cover everything you need to know to get up and running with CentOS 8.
Ubuntu+
[英文] Tutorials
https://ubuntu.com/tutorials
These tutorials provide a step-by-step process to doing development and dev-ops activities on Ubuntu machines, servers or devices.
https://www.youtube.com/watch?v=D4WyNjt_hbQ
This tutorial is intended for those of you that are looking for a resource for helping you get started using Ubuntu on your laptop or desktop.
Nginx+
[英文] Beginner’s Guide
https://nginx.org/en/docs/beginners_guide.html
This guide gives a basic introduction to nginx and describes some simple tasks that can be done with it.
https://www.youtube.com/watch?v=9t9Mp0BGnyI
NGINX is open-source web server software used for reverse proxy, load balancing, and caching. It's important to understand, especially if you are a backend developer.
Redis+
[英文] Developer Hub
https://redis.io/dev/
Get all the tutorials, learning paths, and more you need to start building—fast.
https://www.runoob.com/redis/redis-tutorial.html
REmote DIctionary Server(Redis) 是一个由 Salvatore Sanfilippo 写的 key-value 存储系统，是跨平台的非关系型数据库。
https://www.youtube.com/watch?v=jgpVdJB2sKQ
In this video I will be covering Redis in depth from how to install it, what commands you can use, all the way to how to use it in a real world project.
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