美图Workplace & People Ops Specialist (Part-Time) - Palo Alto

China Workplace Experience Manager: • Manage direct report performance and foster growth. Serve as an escalation point, when required, for any challenges. Utilize success metrics to measure performance in relationship to Riot’s goals and objectives. • Support direct reports to drive strategy for and maintain standards of on-campus programs. • Provide guidance and escalation support for direct reports overseeing their own office environments. • Serve as the primary point of contact for local Rioters on workplace conditions and experience, making small shifts where possible and raising larger opportunities to regional leadership. Support Rioter onboarding from a Workplace Experience perspective. • Maintain office efficiency by planning and building office systems and layouts as well as procuring equipment. Work with building management to ensure maintenance, parking, and staff information all meet Riot standards. • Accountable for the overall inner-workings of the office and manage the day-to-day work of the local in-house contracted team. Liaise with office leadership, building management, suppliers, clients, etc. to provide a positive working environment. • Maintain external vendor and/or supplier relationships, holding vendor(s) responsible for established key performance indicators (KPIs), service-level agreements (SLAs), and overseeing site vendor contracts. Report any performance opportunities to WE leadership. • Establish and implement office policies, procedures, and processes that improve overall operations while aligning with regional and global standards. Support creation of any workplace experience-related processes for the eSports arena. Maintain local best practices and assist with any escalation efforts. Provide feedback to regional leadership to continuously improve the Rioter experience. • Liaise with Rioters and eSports production leadership on their space needs and make changes to accommodate team requirements. Serve as a point of contract for any official move, add, change (MAC) activities. Seek to improve workplace experience through adjustments to physical systems and interior design. • Partner with local eSports leadership to drive effective Workplace Experience programs and provide insight on workplace needs. Monitor vendor(s) safety performance and conduct regular evaluations. • Oversee budget adherence and perform more advanced forecasting activities. Manage procurement process and administrative activities for medium size and/or complexity contracts. Seek to identify cost-savings opportunities and support annual budget planning. • Ensure appropriate WE programs are in place and identify and propose adjusted and/or new WE programs that maximize Rioter effectiveness and experience. Partner with local leadership to drive effective Workplace Experience programs and provide insight on workplace needs. • Plan and support local office events, including eSports tournaments and other large events, to support Riot culture as a great place to make games. Coordinate logistic support for meetings & office-wide events. This may include, but is not limited to, planning, communications, vendor coordination and day-of assistance. APAC CRE • Build and maintain relationships with regional leadership to guarantee a high functioning workplace and workplace experience. Liaise with Riot leadership to understand business strategies and apply them to real estate and construction considerations. • Assess regional real estate market conditions, trends, and indicators that support Riot’s real estate goals and fit Rioter needs in the APAC region. Effectively communicate real estate opportunities and risks, transaction summaries, trends, and market research to WE management. • Oversee regional lease administration and management services for APAC, ensuring compliance with GAAP accounting requirements and local laws and regulations. • Manage projects within time, budget, and quality constraints to meet Riot needs using an Agile Scrum methodology. Organize, coordinate, and delegate project tasks to support project completion. • Partner with the central construction and real estate (CRE) team to ensure APAC transactions and projects align with the central strategy. Share regional perspective with central teams to bring the regional perspective into strategic planning efforts. • Collaborate with stakeholders to identify business needs, conceptualize projects, and bring the vision to fruition using real estate and construction acumen. Coordinate all aspects of construction team needs and oversee the team, including, but not limited to, external brokers, architects, contractors, systems integrators, etc. • Ensure management of projects within constraints of time, budget, and quality. This includes punch-lists and close-out procedures to ensure vendors have achieved stated program goals and sites can become operational. • Collaborate with cross-functional teams, such as Legal, Strategic Finance, Accounting, HR, and Procurement to ensure Rioters’ needs are met.

1. Space Planning and Management:- Assess and plan the optimal utilization of office space, office relocations and reconfigurations as needed. 2. Maintenance and Repairs:- Develop and implement a preventive maintenance program for equipment and facilities.- Coordinate repairs and maintenance activities to ensure a safe and functional working environment. 3. Health and Safety Compliance, Security Management- Ensure compliance with health, safety and Security regulations and standards. 4. Vendor Management:- Coordinate and supervise external service providers, contractors, and vendors. 5. Budgeting and Cost Control:- Develop and manage budgets for facility-related expenses.- Identify cost-saving opportunities and efficiencies. 6. Emergency Preparedness:- Coordinate emergency drills and training for staff. 7. Regulatory Compliance:- Stay informed about relevant local, state, and federal regulations affecting facilities.- Ensure compliance with building codes and other relevant standards. 8. Space Design and Renovation:- Plan and oversee office space design and renovation projects.- Collaborate with architects and contractors to ensure projects are completed on time and within budget.

Plays a pivotal role in fostering a positive workplace culture, to be a bridge between HR and employee. This position involves implementing and managing employee engagement initiatives that enhance job satisfaction, promote a sense of belonging, and encourage employee involvement in organizational activities and decision-making processes. Key Responsibilities: Assist in the development and execution of employee engagement strategies that align with the organization's mission and values Analyze survey data, prepare reports, and present findings to HR leadership and other stakeholders Coordinate and facilitate team-building activities, workshops, and events that promote a culture of collaboration and teamwork Support the creation of communication materials and channels that inform employees about engagement initiatives, events, and recognition programs Collaborate with various departments to enhance employee experience through programs that recognize and reward achievements Assist in managing the onboarding process and Day1 Orientation to ensure new hires feel welcomed and integrated into the company culture. Facilitates offboarding processes and exit interviews and reviewing feedback to drive improvements. Coordinates compliance efforts, including policy updates, and required reporting or audit data collection. Implement initiatives that promote diversity, equity, and inclusion within the workplace Monitor and report on key metrics and performance indicators related to employee engagement efforts Stay informed about industry best practices and trends in employee engagement and recommend improvements to existing programs

1. Budget Planning: Develop and manage the workplace support services budget, ensuring effective allocation of resources and adherence to financial guidelines. 2. Contract Management: Oversee the management of contracts with vendors and service providers, ensuring compliance with terms and conditions and facilitating renewals or modifications as necessary. 3. Vendor Management: Establish and maintain relationships with third-party service providers and vendors, ensuring high-quality service delivery and compliance with contractual obligations. 4. Project Management: Lead and coordinate workplace-related projects, ensuring they are completed on time, within budget, and to the required quality standards. Ensuring compliance with industry standards and regulations. 5. Reporting: Prepare and present reports on workplace utilization, performance metrics, and improvement initiatives to management, ensuring transparency and informed decision-making. 6. Liaison with Building Management: Act as the primary point of contact with building management, ensuring effective communication and collaboration on workplace-related matters. 7. Process and Cost-Driven Execution: Demonstrate a process-driven and cost-effective approach to workplace support services, ensuring that all tasks are executed efficiently and effectively. 8. Support for In-House Events: Provide logistical support for in-house events, including setup, coordination, and post-event evaluations to ensure successful execution.