苹果Contact Center Infrastructure Engineer

工作描述

Qualifications
Minimum Qualifications
At least 4 years of experience with contact center telecommunications architecture
Fluent in written and spoken English and Mandarin
Direct professional experience with building and administering contact routing, test routines, cutover plans, and disaster recovery solutions (requirements) in environments such as Genesys, Five9, Avaya, Nice, etc

Preferred Qualifications
Strong problem-solving and analytical skills, and experience applying these in both project design settings as well as under high-impact production support conditions
Profici…