苹果Program Manager, Retail Customer Experience Survey System

工作描述

Qualifications
Minimum Qualifications
Exceptional project management, analytical, and coordination skills, with a dedication to operational excellence, quality, continuous improvement, and a willingness to challenge the status quo.
Excellent written and verbal communication skills, with the ability to convey complex technical concepts clearly to diverse audiences and influence stakeholders at all levels.
Proven track record of leading complex, cross-functional initiatives end-to-end in fast-paced enterprise environments, with strong command of strategic planning, risk mitigation, stakeholder management, and on-time delivery.
Experience leading teams through both Waterfall and Agile project management methodologies, including primary ownership for creating effective project plans with detailed timelines and strong change management skills.
Demonstrated ability to understand, optimize, and troubleshoot operational systems, including creating technical requirements and driving design discussions — with strong problem-solving skills to navigate ambiguity, balance short-term urgency with long-term strategy, and drive clarity across cross-functional stakeholders.
Practical experience working with AI technologies, including large language models (LLMs) and generative AI tools, with demonstrated ability to evaluate and apply them in research operations, data workflows, or program management contexts.…