亚马逊Order to Cash (O2C) Order Partner Management Specialist, GS S&O, Order to Cash (O2C) & Revenue Reporting--GS S&O
任职要求
基本任职资格 * Bachelor's degree or higher in Finance / Accounting or related field * 2+ years in professional service operations and/or financial operations, for example order to cash operations * Experience developing business reports that help a professional services organization operate smoothly, with insights that will meet the needs of other business partners (Finance, Sales Operations, Tax, etc.) 优先任职资格 * Experience with SalesForce (SFDC), Commerce Platform (CP)/Billing Console, Oracle Financials (OFA) and Business Intelligence (BI) * 3+ years managing subcontracting operations and reviewing Statement of Work agreements within a Professional Services or staffing organization * Strong communication and effective stakeholder management skills * Intermediate skills in Excel (Pivot Tables, VLookups and Charts) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
工作职责
• Own Project accounting setup for Professional Services primarily for Greater China Region (GCR) and provide extended support to Asia Pacific Japan (APJ) region as needed • Provide day to day support to stakeholder inquiries while adhering to defined SLAs and policies • Evaluate solutions for quality, business impact, and scalability • Assist in reconciling customer and partner accounts impacting budgets, revenue forecasts and collections • Facilitate scoping meetings with subject-matter-experts and project leads • Design and deliver training materials across platforms (Wisdom, Wiki, Training platforms) • Develop scalable, reusable content for global audiences • Monitor and improve organizational effectiveness as a trusted advisor • Implement continuous improvements across order to cash, sales, and program management • Manage and support Project Accounting for AWS Professional Services, ensuring accurate project setup aligns with the contract • Develop and maintain reporting mechanisms and dashboards to monitor data quality that have direct impact to the teams Key Performance Indicators (KPI's) • Work closely with global counterparts and system teams to optimize processes through analysis and automation, recommending system improvements A day in the life • Manage Project accounting setup, partner on-boarding, billing, month end reporting and support collection strategies for Professional Services globally and evaluate solutions for quality, business impact, and scalability • Leverage appropriate tools and delivery methods based on usage, need, and audience
We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. For our GBS team, we are looking for a AR Accounting Specialist to help us drive GBS O2C within Siemens and beyond. We are a highly motivated team and are excited to get to know you. You'll make an impact by • Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with company regulations and guidelines. • Releasing billing from SD to FI module. • Cash application. • Manual invoice and other manual booking posting. • Sales order release and credit limit change. • Accounts clearing - auto and manual. • Customer balance confirmation. • Dunning procedure to 3rd party customers. • Customer communication & Clarification. • Month/quarter/year end closing and reporting. • Working on process optimization and identifying digitalization opportunity to improve the efficiency of E2E process across various entities. • Other ad-hoc tasks assigned by manager.
You’ll make an impact by 1. Contract and frame agreement preparation & negotiation 2. Implement SAP bookings & data maintenance, ensure timely and correct order intake and revenue recognition in compliance with the company's guidelines and rules. 3. Ensures efficient and compliant O2C process including order placing, lead time management, delivery and billing, logistics coordination and commercial risk management within defined responsible scope 4. Cash management through timely payment booking & effective business assets management. 5. Understands customers' needs and priorities, improves customer satisfaction within appropriate framework 6. Promotes E business and fulfills OM Excellence KPI 7. Other related tasks assigned by superior
1、负责并主导全球市场(包括东南亚、日本、北美和欧洲)从销售机会到现金回款流程的运营支持工作(包括但不限于报价审批、合同管理、含试用和赠送的交易架构设计、服务激活、订单录入/取消等),以提升并最大化销售速度; 2、确保所有内部系统的数据准确性和合规性,对销售报价、订单、发票等进行核实; 3、为销售团队提供日常支持,处理咨询、解决问题,并就流程和使用情况建立定期沟通机制; 4、对交易场景进行量化分析,针对复杂交易权衡客户需求和飞书政策,提供最佳处理建议; 5、主动与运营、财务、法务、税务和系统团队协作,简化并改进业务实践,包括工具、模板、流程和服务级别协议(SLA),以提高交易处理团队的效率; 6、为销售及其他相关利益方提供定价、报价、客户接入流程和最佳实践等方面的培训和建议。 1.Drive and own operational support for Opportunity to Cash sales processes for global markets across South-East Asia, Japan, North America and Europe (including but not limited to quote approvals, contract management, deal structure with trial & gift, service activation, booking/debooking) to improve and maximize sales velocity; 2.Ensure data accuracy and compliance across all internal systems, which requires verification on sales quotations, order forms, invoices, etc; 3.Provide daily support to sales teams to handle inquiries, troubleshoot problems, and set up regular communications on processes and usage; 4.Quantitatively analyzes deal scenarios to advise on the best approach weighing customer needs and Lark's policy for complicated deals; 5.Proactively collaborate with Operations, Finance, Legal, Tax and System teams to streamline and improve business practices, including tools, templates, processes and SLAs, to increase the efficiency of the Deal Desk team; 6.Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and best practices.