亚马逊Account Manager
任职要求
基本任职资格 - - Bachelor’s degree or equivalent business school education. - - Excellent written and verbal communication skills in Japanese; good written English skills. - - Strong presentation and communication abilities, able to express thoughts logically and succinctly; excellent listening skills, highly consultative and solutions-oriented. - - Data analysis skills — ability to collect, clean, interpret, challenge, and analyze data and provide actionable solutions; demonstrated ability to manage business operations. - - Influencing and metrics management skills — ability to understand business metrics and create realistic forecasts; strong negotiation skills. - - Ability to operate independently in a fast-paced, sometimes ambiguous environment, with full responsibility for achieving business goals. - - Ability to develop original ideas, approaches, and solutions for typical and complex issues. - - Ability to work collaboratively within teams, focusing on delivering high-…
工作职责
- Continuously monitor daily operational data, proactively identify potential risks, ensure the effective execution of strategies, and make timely adjustments as necessary to maintain smooth business operations. - Based on data, propose feasible optimization solutions to improve the vendor’s performance in supply chain efficiency, traffic acquisition, conversion rates, etc., thereby driving overall sales growth. - Maintain frequent and high-quality communication with vendors, deeply understand their business needs and concerns, ensure issues are promptly responded to and effectively resolved, and build strong trust and collaborative relationships. - Provide regular professional and systematic business reports to vendors, clearly communicate goal progress based on quantifiable data, outline future strategic directions and key initiatives, and analyze the core reasons and business implications behind the data. - Work with vendors to define and achieve business targets. - Provide weekly reports to relevant internal teams to ensure transparency and promote cross-team collaboration. - Collaborate closely with internal functional teams, actively coordinate resources, and secure necessary support to help vendors achieve sustainable business growth.
Job DescriptionContext Manages complex and moderate size customer (more fabs in 1 country) or larger products or portfolio of smaller products. OR Contribute to sales at bigger customers/ strategic sales. Works independently, considering broad practices and procedures, under managerial direction
As an Account Manager (AM), you will oversee the end-to-end order fulfillment process for clients, collaborating closely with BD, Sales, and internal teams to ensure seamless post-contract execution—from order requests and payment follow-up to delivery coordination. Your primary KPI will be driving client order profitability while fostering long-term relationships to maximize repeat business and revenue growth. Key Responsibilities 1. Order Management Review and process client orders, coordinating with Supply Chain, Logistics, and Finance teams to schedule deliveries. Monitor payment status and initiate fulfillment upon confirmation of receipt. Resolve order-related exceptions (e.g., delayed payments, logistics issues) to ensure client satisfaction. 2. Cross-functional Collaboration Partner with BD and Sales teams to streamline the client journey from contract signing to delivery. Align with internal stakeholders to meet client-specific delivery requirements. 3. Client Relationship Management Conduct regular check-ins to assess product performance, identify upsell/cross-sell opportunities, and gather feedback. Advocate for client-driven improvements in products and processes. 4. Performance & Risk Control Achieve monthly/quarterly order profitability targets and mitigate payment risks. Analyze client order data to develop strategies for increasing account value.
- Continuously monitor daily operational data, proactively identify potential risks, ensure the effective execution of strategies, and make timely adjustments as necessary to maintain smooth business operations. - Based on data, propose feasible optimization solutions to improve the vendor’s performance in supply chain efficiency, traffic acquisition, conversion rates, etc., thereby driving overall sales growth. - Maintain frequent and high-quality communication with vendors, deeply understand their business needs and concerns, ensure issues are promptly responded to and effectively resolved, and build strong trust and collaborative relationships. - Provide regular professional and systematic business reports to vendors, clearly communicate goal progress based on quantifiable data, outline future strategic directions and key initiatives, and analyze the core reasons and business implications behind the data. - Work with vendors to define and achieve business targets. - Provide weekly reports to relevant internal teams to ensure transparency and promote cross-team collaboration. - Collaborate closely with internal functional teams, actively coordinate resources, and secure necessary support to help vendors achieve sustainable business growth.
- Continuously monitor daily operational data, proactively identify potential risks, ensure the effective execution of strategies, and make timely adjustments as necessary to maintain smooth business operations. - Based on data, propose feasible optimization solutions to improve the vendor’s performance in supply chain efficiency, traffic acquisition, conversion rates, etc., thereby driving overall sales growth. - Maintain frequent and high-quality communication with vendors, deeply understand their business needs and concerns, ensure issues are promptly responded to and effectively resolved, and build strong trust and collaborative relationships. - Provide regular professional and systematic business reports to vendors, clearly communicate goal progress based on quantifiable data, outline future strategic directions and key initiatives, and analyze the core reasons and business implications behind the data. - Work with vendors to define and achieve business targets. - Provide weekly reports to relevant internal teams to ensure transparency and promote cross-team collaboration. - Collaborate closely with internal functional teams, actively coordinate resources, and secure necessary support to help vendors achieve sustainable business growth.