ASMLAccount Manager
任职要求
Master degree in technical subject with thorough experience or equivalent working and thinking level. Optional Business Administration or commercial education.
Solid experience in customer account management, preferably in the semiconductor / high tech industry
Responsibilities
Customer Relationship
Customer Stakeholder Management
*Customers at Management level
*Communication is focused on tailoring messages to different audiences in a compelling way to move deals forward
Manage customer accounts for new system business and/or installed base & service business (IB&S) and ensure relationships and trust are developed and deepened, including engaging with customer in case of shortages to execute on system / upgrade demand together with Management.
Ensure customer intimacy at relevant levels (eg: ERM, TRM, Voice of Customer sessions) and with customer manufacturing stakeholders.
Internal Stakeholder Management
Interacts with Operations/BLs sectors up to Management. Communication is focused on working with the BL to find solutions for the client needs and provide input to BL for product development. Has a key role in formulation of ERM meetings. Orchestrate ASML to manage deliveries and provide solutions on time with desired cost and quality.
Customer Specific Business Strategy
Develops customer-specific business strategy and specific account plan for new systems and/or installed based service business. Develops an integrated business proposal (VPA) formulation covering all ASML products & services. Obtains internal alignment & approval on business proposals (DST). Develops service business for the Account or Region by preparing strategic Service Road-Map (SRM).
Agreement/Contract Negotiation & Implementation
With the Management, involved in the negotiations on customer agreements related to New Systems, such as VPAs and SLAs on new systems, or/and the installed base service business, such as SLAs for existing nodes or upgrades, thereby responsible for the preparation of DST meetings. Ad…工作职责
Job DescriptionContext Manages complex and moderate size customer (more fabs in 1 country) or larger products or portfolio of smaller products. OR Contribute to sales at bigger customers/ strategic sales. Works independently, considering broad practices and procedures, under managerial direction
Context Independent account management, manage the market to cash cycle, either for a small client or for a specific product. OR Contribute to sales at bigger customers / strategic sales. Operates within practices and procedures, but may deviate as long as the end results meet standards of acceptability.
Context Independent account management, manage the market to cash cycle, either for a small client or for a specific product. OR Contribute to sales at bigger customers / strategic sales. Operates within practices and procedures, but may deviate as long as the end results meet standards of acceptability.
Context Independent account management, manage the market to cash cycle, either for a small client or for a specific product. OR Contribute to sales at bigger customers / strategic sales. Operates within practices and procedures, but may deviate as long as the end results meet standards of acceptability.
Context Independent account management, manage the market to cash cycle, either for a small client or for a specific product. OR Contribute to sales at bigger customers / strategic sales. Operates within practices and procedures, but may deviate as long as the end results meet standards of acceptability.