ASMLAccount Manager

工作描述

任职要求
Master degree in technical subject with thorough experience or equivalent working and thinking level. Optional Business Administration or commercial education.

Solid experience in customer account management, preferably in the semiconductor / high tech industry

Responsibilities

Customer Relationship
Customer Stakeholder Management
*Customers at Management level
*Communication is focused on tailoring messages to different audiences in a compelling way to move deals forward

Manage customer accounts for new system business and/or installed base & service business (IB&S) and ensure relationships and trust are developed and deepened, including engaging with customer in case of shortages to execute on system / upgrade demand together with Management.

Ensure customer intimacy at relevant levels (eg: ERM, TRM, Voice of Customer sessions) and with customer manufacturing stakeholders.

Internal Stakeholder Management 
Interacts with Operations/BLs sectors up to Management. Communication is focused on working with the BL to find solutions for the client needs and provide input to BL for product development. Has a key role in formulation of ERM meetings. Orchestrate ASML to manage deliveries and provide solutions on time with desired cost and quality.

Customer Specific Business Strategy
Develops customer-specific business strategy and specific account plan for new systems and/or installed based service business. Develops an integra…