甲骨文Principal Technical Account Representative (TAM)
任职要求
We are seeking for a highly skilled Technical Account Manager (TAM) to join our team. The ideal candidate will possess a strong technical background in Oracle eBusiness Suite System implementation, rollout, upgrade or optimization project management and a deep understanding of Oracle eBusiness …
工作职责
Responsibilities: • Project Leadership: • May have a project lead role, managing complex projects, including tracking and communicating status, risks, and outcomes. • Utilize leading practices for successful Oracle technology and Cloud deployments and operations. • Customer Relationship Management: • Develop and manage Oracle customer relationships with a designated large account or a small number of medium accounts throughout the contracted engagement. • Act as a trusted advisor to customers, ensuring consistency and quality of deliverables, helping them achieve their IT strategy and business goals. • Technical Service Delivery: • Coordinate the delivery of Oracle Services, serving as the primary delivery contact to the customer. • Align contracted services with customer goals and objectives, ensuring effective and efficient use of Oracle delivery resources. • Responsible for delivering to the contracted terms, achieving contract margin and revenue objectives. • Collaboration and Solution Identification: • Work collaboratively with Sales, delivery teams, and customers to identify appropriate solutions to meet customer requirements. • Establish and maintain a delivery governance model with the customer. • Identify and submit delivery leads for new opportunities and contract renewals. • Incident Management and Communication: • Act as a point of contact for any major incidents, managing communication and customer expectations through resolution. • Conduct periodic Service Account Planning and Account Reviews, performing scope and risk management. Requirements: • Deep understanding of Oracle eBusiness Suite product functionality and technology. Expertise in SCM module is highly preferred. • Over 5 years of experience in complex Oracle eBusiness Suite implementation, rollout, upgrade or optimization project management. China to Global or Global to China oversea project experience is highly preferred. • Over 10 years of experience in manufacturing industry. • Over 10 years of experience in IT Service Management, Project Management or Account Management. • Demonstrated knowledge of Contract/Project Management, including cost, resources, scheduling, scope, and risk management. • Demonstrated experience and skill of customer relationship, account management and incident management. • BS degree or equivalent experience. • PMP or equivalent professional certificate. • Fluent communication with both Chinese and English.
THE ROLE: The mission of the Principal Technical Lead is to orchestrate and elevate the quality, consistency, and competitiveness of AMD's GPU software ecosystem on Linux. This leader will bridge strategic objectives with technical execution across the ROCm stack and Linux driver portfolios (both packaged and inbox), ensuring a seamless, powerful, and reliable experience for developers, researchers, and enterprises choosing AMD for their accelerated computing needs. KEY RESPONSIBILITIES: Strategic Technical Leadership & SOW Definition Act as the central technical nexus between Product Management, Software Architecture, and engineering teams (kernel, ROCm, QA, support). Translate high-level product goals and market requirements into detailed, actionable, and prioritized Technical Statements of Work (SOWs) for RSL AI validation team ensure validation plans are coherent, dependencies are managed, and resources are aligned to deliver on strategic commitments for both Radeon and Ryzen AI solutions. Quality, Test & Process Optimization: Own the definition and evolution of the product quality bar for AMD's Linux GPU software. · Champion and drive the implementation of a robust, scalable, and automated CI/CD and test infrastructure across Native Linux, WSL, and various hardware platforms. Establish key performance indicators (KPIs) for software quality, release velocity, and regression rates. Use data to drive continuous improvement in development and testing efficiency Unified User Experience & Competitive Analysis: Define and monitor a holistic user experience (UX) scorecard encompassing installation, performance predictability, documentation, and debugging. Institute a formal, ongoing competitive analysis framework to benchmark the AMD software stack (ROCm + Drivers) against key competitors across performance, feature parity, stability, and usability. Serve as the ultimate internal advocate for the end-user, ensuring customer and community feedback is systematically integrated into the development lifecycle. Linux Ecosystem & Driver Consistency: Provide technical guidance and oversight to ensure flawless synchronization between the AMD packaged driver and the upstream Linux kernel (inbox) driver. Strengthen AMD's partnership with the Linux kernel community and major distributions (e.g., Canonical, Red Hat, SUSE). Drives a consistent and high-quality user experience regardless of the driver delivery channel (OS vendor vs. AMD.com).
我们正在寻觅一位专业的储能系统硬件工程师，加入我们的团队，专注于UPS锂电池系统的硬件设计、测试、问题解决及相关技术工作，为公司的锂电池产品在技术创新，产品规划与应用等方面提供有力技术支持。 岗位职责： 负责UPS锂电池储能系统中 BMS、高压盒及系统电气硬件设计工作。依据产品规划与技术路线，设计原理图，进行 PCB 布局，元器件选型，确保硬件设计满足产品性能、成本与可靠性要求。 制定并实施全面的硬件测试方案，搭建适配UPS应用场景的测试环境。对锂电池系统硬件开展功能、性能、可靠性等多维度测试，详细记录测试数据，运用数据分析方法挖掘潜在问题，提出针对性改进建议。 针对UPS锂电池系统在研发、生产及全球应用中出现的硬件问题，迅速组织技术力量进行排查与分析，确定问题根源，制定并推动解决方案的实施，保障产品质量与用户体验。 深度参与锂电池系统项目，与内部研发、生产、质量、售后等部门紧密沟通协作，同时与外部供应商、合作伙伴保持良好互动。协调项目资源，把控项目进度，确保项目按计划顺利完成，达成项目目标。 编写硬件设计技术文档，如设计说明书、测试报告、维护手册等，保证文档准确、规范、完整。为产品生产、销售、售后提供全面技术支持，促进知识积累与技术传承。
Responsibilities Collaborate with GPU sales team and SCE AIML TPM team to provide technical support for customers both at pre-sales and after-sales stage. Take ownership of problems and work to identify solutions. Design, deploy, and manage infrastructure components such as cloud resources, distributed computing systems, and data storage solutions to support AI/ML workflows. Collaborate with customers’ scientists and software/infrastructure engineers to understand infrastructure requirements for training, testing, and deploying machine learning models. Implement automation solutions for provisioning, configuring, and monitoring AI/ML infrastructure to streamline operations and enhance productivity. Optimize infrastructure performance by tuning parameters, optimizing resource utilization, and implementing caching and data pre-processing techniques. Troubleshoot infrastructure performance, scalability, and reliability issues and implement solutions to mitigate risks and minimize downtime. Stay updated on emerging technologies and best practices in AI/ML infrastructure and evaluate their potential impact on our systems and workflows. Document infrastructure designs, configurations, and procedures to facilitate knowledge sharing and ensure maintainability. Qualifications: Experience in scripting and automation using tools like Ansible, Terraform, and/or Kubernetes. Experience with containerization technologies (e.g., Docker, Kubernetes) and orchestration tools for managing distributed systems. Solid understanding of networking concepts, security principles, and best practices. Excellent problem-solving skills, with the ability to troubleshoot complex issues and drive resolution in a fast-paced environment. Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams and convey technical concepts to non-technical stakeholders. Strong documentation skills with experience documenting infrastructure designs, configurations, procedures, and troubleshooting steps to facilitate knowledge sharing, ensure maintainability, and enhance team collaboration. Strong Linux skills with hands-on experience in Oracle Linux/RHEL/CentOS, Ubuntu, and Debian distributions, including system administration, package management, shell scripting, and performance optimization.
- Own the go-to-market playbook for ad products in China — from launch planning to driving sustained advertiser adoption and revenue. - Build sales strategies that work — create positioning, competitive battle cards, and sales plays that help the field team win deals faster. - Be the voice of the market — gather frontline feedback from advertisers and sales teams, then turn it into clear recommendations that influence the product roadmap. - Lead cross-team execution — coordinate across Product, Sales, Marketing, and Services to ensure nothing falls through the cracks at launch. - Track what matters — define adoption KPIs, build dashboards, and lead business reviews with leadership using data-driven insights. - Shape the long-term vision — author strategic planning docs (3-year vision, PR/FAQs) that align leadership on where we're going and why. - Enable sales at scale — train field teams on new capabilities and partner with Marketing on localized messaging for Chinese advertisers.