甲骨文Principal Technical Account Representative (TAM)

TCS(Tencent Cloud-native Suite) is a Cloud-Native Platform for Enterprise Cloud-Native Transformation supports on-premise bare metal or third-party IaaS deployments. Product Solutions Architect (PDSA) is a key pre-sales technical position in Tencent Cloud - TCS product team. Our PDSAs are experienced solution architects with professional knowledge and industry insight and are, ultimately, the pivotal role in supporting the global sales team by providing cloud-native solutions, striving to meet product sales targets, and leading key projects for customer onboarding. Job Responsibilities: ● Acting as a subject matter expert on Tencent Cloud - TCS products (container, microservice, message queue), providing training and enablement to the account and Solution Architect (SA) teams. ● Supporting regional events and marketing programs to promote Tencent TCS solutions to potential customers. ● Delivering optimized solutions and advocating best practices to customers by utilizing the full capabilities of Tencent TCS products. ● Gathering and analyzing customer feedback to enhance product offerings, improve market competitiveness and help build the product roadmap continually. ● Monitoring key industry trends and technological shifts, offering trusted advice to customers for optimizing their IT infrastructure and improving their user experience. ● Expanding the product ecosystem through collaboration with global channels, industrial partners and third-party Independent Software Vendors (ISVs). Creating position papers, and aligning advocacy efforts with Tencent Cloud’s core business policies across multiple departments (business, security, legal, and government affairs). ● Reporting to the Head of the product architect team, this role requires a dynamic, curious, and technology-driven candidate who thrives in challenging environments and can navigate ambiguity with strategic insight.

Account Delivery Management  • Drives and maintains obligations to customer across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management. Leads or participates in steering committee meetings with strategic customers to discuss progress toward delivery success.  • Contributes to consumption activities, through others (e.g., Customer Success resources), for customers by identifying blockers to consumption goals and enabling customers, through internal teams, to get the full value of their purchases. Holds accountability for project delivery forecast.  • Collaborates with Sales to support contract setup, signature, compliance, and execution from deal approvals to invoicing and closure. Manages areas of fiscal responsibility within project portfolio, staying within budget while driving engagement profitability and risk management.  • Supports relationships with key stakeholders in the customer portfolio to ensure service delivery is on track and issues are being anticipated, identified, and managed. Communicates current view of delivery to customer stakeholders, as appropriate.    Intellectual Property (IP)  • Researches and proactively shares intellectual property (IP) and provides recommendations for improvement including submitting new IP. Holds others accountable for reusing appropriate IP and collective knowledge by enforcing use of processes and artifacts with team members.    Relationship Development  • Engages with customer stakeholders to develop partnerships, leveraging broad technical expertise. Manages escalations or ensures resolution of escalations with customer stakeholders through tailored corrective action (e.g., education) and overcomes ambiguous situations as needed. Learns to leverage project sponsors and internal network to influence stakeholders and resolve situations.  • Drives customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer. Manages expectations with political sensitivity by leading Success Expectation discussions with customer, and documenting, executing, and monitoring through customer and partner experience (CPE).  • Adheres to project compliance standards (e.g., confidentiality, privacy) and requirements of the contract and accommodates customer compliance standards, including managing compliance-related complexities (e.g., high sensitivity to confidentiality). Champions compliance by contributing to knowledge sharing across teams to build compliance capability of others.    Initiation  • Drives project initiation for projects of medium complexity (e.g., multiple offerings, and/or supports projects of high complexity (e.g., tailored offerings, high visibility, high impact, market making) by delivering a workstream within a larger project/program, by driving commitment of delivery resources, assigning resources, assisting in sourcing and qualifying partner resources, and creating work breakdown structures (WBSs) with delivery team.   • Balances needs across projects in challenging situations (e.g., scarce technical resources), with support from senior colleagues as needed, and collaborates with other groups (e.g., resource managers, Global Delivery Center) on integrated planning and organization of onshore/offshore projects.    Contracting  • Facilitates contracting process for customer and partner resources (e.g., contractors, vendors) by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team. Supports negotiation and structuring of fixed-fee subcontractor contracts with oversight from senior colleagues. Monitors and initiates Amendments, Delivery Acceptance, Proof of Delivery, and Invoicing processes.    Presales  • Contributes to pre-sales for medium-impact projects by articulating the business value proposition associated with the project/change and considering associated complexities and risks to ensure feasibility of commercial offer. Participates in review of proposed scope and assists in developing Statement of Work (SOW), Work Breakdown Structures (WBSs), estimates, preliminary risk assessments, etc.    Planning  • Develops detailed project management plan to drive predictable delivery for projects of medium complexity or supports senior colleagues in projects of high complexity, leveraging existing materials and experience to drive scope, resources, and Microsoft project schedule in alignment and collaboration with customer plan. Ensures use of baselining, resource load balancing, and application of work effort, dependency management, contingency planning, and utilization of software (e.g., Timeline).  • Establishes clear expectations and accountabilities (e.g., reconfirm scope, Responsible-Accountable-Consulted-Informed matrix) with all project team members (e.g., consultants) and stakeholders for teams of medium complexity by leading internal and external kick-off meetings (e.g., sales to delivery handoff, formal kick-off meetings). Proactively engages broad set of internal and external stakeholders, including those who are impacted by project scope/outcome, but not directly involved (e.g., Enterprise Operating Unit, India Global Delivery, customer stakeholders) and engages subject matter experts in holistic planning activities, including team validation.    Monitoring and Controlling  • Orchestrates and oversees a broad range of project metrics on midsize to large projects with high visibility (e.g., Vice President-level). Proactively ensures adherence to key performance indicators (KPIs) and provides strategic direction to drive success throughout project lifecycle.  • Proactively manages risks and issues within projects of standard complexity, leveraging technical knowledge and previous experience to evaluate risks, perform qualitative analyses (e.g., probability, impact, urgency), create risk management plans, establish processes, and work with cross-functional groups and leaders to mitigate identified risks. Contributes to recovery efforts and ensures tools are updated. Manages issue closure as a high priority.  • Ensures timely completion and quality of deliverables (e.g., documents) and tracking of agreed upon metrics for projects of standard complexity by applying quality management techniques (e.g., benchmarking, interviews) for collecting data. Uses analyses to identify solutions to systemic issues.  • Discusses and confirms Microsoft change control processes at kickoff with customer. Anticipates changes and proactively addresses by probing to ensure change can happen smoothly early in the process. Tests process before initiating formal change.  • Manages finances for projects with mid-size to large scopes and budgets by balancing funding and resources across workstreams, performing analyses, and leveraging cost management experience and expertise. Aims to reduce cost and improve delivery margin without impact to quality or customer experience and understands impact of decisions on the broader business (e.g., profits and losses [P&L], accrual-based accounting).   • Manages stakeholder communications on project health, issues, and financial performance for mid-size to large deals throughout entire project lifecycle, tailoring communications to the audience. Tracks and maintains customer deliverables.    Closure  • Drives timely project closure by ensuring completion of project sign off tasks (e.g., system closeout updates, deletion of customer data, Deliverable Acceptance Form). Drives incremental process improvement by reflecting on and sharing lessons learned across teams, creating and suggesting improvements to intellectual property (IP), providing feedback to managers on team member performance, and conducting closeout interviews with team members.  • Applies advanced knowledge across project management principle areas to execution and delivery, contributes at local team-wide level to share knowledge and support others, serves as a mentor to less experienced colleagues to grow identified skill gaps, and participates in cross-border mentoring and peer alignment to share lessons learned on challenging projects.    Business Growth  • Demonstrates accountability for the financial health of a project or program (e.g., revenue attainment, accurate forecasting, cost management, and utilization, skills, and capacity planning). Identifies opportunities to accelerate and drive consumption and delivery. Owns and drives backlog risk management. Drives incremental business on top of existing projects and programs through next step proposals, conducts customer discussions related to next stage proposal (NSP) and other opportunities. Engages in the pursuit cycle to ensure deals are structured appropriately. Supports and contributes to rhythm of business (ROB) and Chief Financial Officer (CFO) forecasting.  • Looks for or creates opportunities to maximize timely cloud consumption through current deliveries. Identifies new opportunities with customers and facilitates follow up conversations with customers on Consumption both strategically and operational, and to accelerate delivery or prevent delivery delays.  Other  • Embody our culture and values 

THE ROLE: The mission of the Principal Technical Lead is to orchestrate and elevate the quality, consistency, and competitiveness of AMD's GPU software ecosystem on Linux. This leader will bridge strategic objectives with technical execution across the ROCm stack and Linux driver portfolios (both packaged and inbox), ensuring a seamless, powerful, and reliable experience for developers, researchers, and enterprises choosing AMD for their accelerated computing needs.   KEY RESPONSIBILITIES: Strategic Technical Leadership & SOW Definition Act as the central technical nexus between Product Management, Software Architecture, and engineering teams (kernel, ROCm, QA, support). Translate high-level product goals and market requirements into detailed, actionable, and prioritized Technical Statements of Work (SOWs) for RSL AI validation team ensure validation plans are coherent, dependencies are managed, and resources are aligned to deliver on strategic commitments for both Radeon and Ryzen AI solutions. Quality, Test & Process Optimization: Own the definition and evolution of the product quality bar for AMD's Linux GPU software. · Champion and drive the implementation of a robust, scalable, and automated CI/CD and test infrastructure across Native Linux, WSL, and various hardware platforms. Establish key performance indicators (KPIs) for software quality, release velocity, and regression rates. Use data to drive continuous improvement in development and testing efficiency Unified User Experience & Competitive Analysis: Define and monitor a holistic user experience (UX) scorecard encompassing installation, performance predictability, documentation, and debugging. Institute a formal, ongoing competitive analysis framework to benchmark the AMD software stack (ROCm + Drivers) against key competitors across performance, feature parity, stability, and usability. Serve as the ultimate internal advocate for the end-user, ensuring customer and community feedback is systematically integrated into the development lifecycle. Linux Ecosystem & Driver Consistency: Provide technical guidance and oversight to ensure flawless synchronization between the AMD packaged driver and the upstream Linux kernel (inbox) driver. Strengthen AMD's partnership with the Linux kernel community and major distributions (e.g., Canonical, Red Hat, SUSE). Drives a consistent and high-quality user experience regardless of the driver delivery channel (OS vendor vs. AMD.com).

我们正在寻觅一位专业的储能系统硬件工程师，加入我们的团队，专注于UPS锂电池系统的硬件设计、测试、问题解决及相关技术工作，为公司的锂电池产品在技术创新，产品规划与应用等方面提供有力技术支持。 岗位职责： 负责UPS锂电池储能系统中 BMS、高压盒及系统电气硬件设计工作。依据产品规划与技术路线，设计原理图，进行 PCB 布局，元器件选型，确保硬件设计满足产品性能、成本与可靠性要求。 制定并实施全面的硬件测试方案，搭建适配UPS应用场景的测试环境。对锂电池系统硬件开展功能、性能、可靠性等多维度测试，详细记录测试数据，运用数据分析方法挖掘潜在问题，提出针对性改进建议。 针对UPS锂电池系统在研发、生产及全球应用中出现的硬件问题，迅速组织技术力量进行排查与分析，确定问题根源，制定并推动解决方案的实施，保障产品质量与用户体验。 深度参与锂电池系统项目，与内部研发、生产、质量、售后等部门紧密沟通协作，同时与外部供应商、合作伙伴保持良好互动。协调项目资源，把控项目进度，确保项目按计划顺利完成，达成项目目标。 编写硬件设计技术文档，如设计说明书、测试报告、维护手册等，保证文档准确、规范、完整。为产品生产、销售、售后提供全面技术支持，促进知识积累与技术传承。