甲骨文Principal Technical Account Representative (TAM)
任职要求
We are seeking for a highly skilled Technical Account Manager (TAM) to join our team. The ideal candidate will possess a strong technical background in Oracle eBusiness Suite System implementation, rollout, upgrade or optimization project management and a deep understanding of Oracle eBusiness …
工作职责
Responsibilities: • Project Leadership: • May have a project lead role, managing complex projects, including tracking and communicating status, risks, and outcomes. • Utilize leading practices for successful Oracle technology and Cloud deployments and operations. • Customer Relationship Management: • Develop and manage Oracle customer relationships with a designated large account or a small number of medium accounts throughout the contracted engagement. • Act as a trusted advisor to customers, ensuring consistency and quality of deliverables, helping them achieve their IT strategy and business goals. • Technical Service Delivery: • Coordinate the delivery of Oracle Services, serving as the primary delivery contact to the customer. • Align contracted services with customer goals and objectives, ensuring effective and efficient use of Oracle delivery resources. • Responsible for delivering to the contracted terms, achieving contract margin and revenue objectives. • Collaboration and Solution Identification: • Work collaboratively with Sales, delivery teams, and customers to identify appropriate solutions to meet customer requirements. • Establish and maintain a delivery governance model with the customer. • Identify and submit delivery leads for new opportunities and contract renewals. • Incident Management and Communication: • Act as a point of contact for any major incidents, managing communication and customer expectations through resolution. • Conduct periodic Service Account Planning and Account Reviews, performing scope and risk management. Requirements: • Deep understanding of Oracle eBusiness Suite product functionality and technology. Expertise in SCM module is highly preferred. • Over 5 years of experience in complex Oracle eBusiness Suite implementation, rollout, upgrade or optimization project management. China to Global or Global to China oversea project experience is highly preferred. • Over 10 years of experience in manufacturing industry. • Over 10 years of experience in IT Service Management, Project Management or Account Management. • Demonstrated knowledge of Contract/Project Management, including cost, resources, scheduling, scope, and risk management. • Demonstrated experience and skill of customer relationship, account management and incident management. • BS degree or equivalent experience. • PMP or equivalent professional certificate. • Fluent communication with both Chinese and English.
Responsibilities： The responsibility is to design and implement talent solutions to meet Alibaba Cloud's explosive business growth. This includes: ● Designing and executing a comprehensive international talent acquisition strategy to meet the organization’s evolving needs. ● Collaborating closely with hiring managers&Partners to understand staffing needs and providing strategic guidance on best practices in talent acquisition. ● Sourcing, qualifying and hiring across countries/business units, primarily for Business Development, Pre-Sales and AI technology related roles; assisting to drive our solutions/products to expand our business globally and develop Alibaba Cloud's cutting-edge technologies globally. ● Articulating the risk and benefits of a hire, mitigating hiring risk by identify pros and cons for each hiring, especially to those senior level positions; advising the principals and methods about making right hiring decision, enabling hiring manages and other interviewers to improve their skillset by provide trainings, sharing and case studies. ● Create robust pipelines, leverage existing talent programs and initiatives to attract potential candidates, enhance Alibaba's employer brand by spreading our talents strategy through all channels, social networking and talent events. ● Being an ambassador for Alibaba Cloud, providing great candidate experience that lends genuine insight into our culture and what it’s like to really work here. ● Effectively manage all resources, systems and tools, work to improve upon existing products and processes to drive recruiting efficiency and innovation.
Responsibilities： The responsibility is to design and implement talent solutions to meet Alibaba Cloud's explosive business growth. This includes: ● Designing and executing a comprehensive international talent acquisition strategy to meet the organization’s evolving needs. ● Collaborating closely with hiring managers&Partners to understand staffing needs and providing strategic guidance on best practices in talent acquisition. ● Sourcing, qualifying and hiring across countries/business units, primarily for Business Development, Pre-Sales and AI technology related roles; assisting to drive our solutions/products to expand our business globally and develop Alibaba Cloud's cutting-edge technologies globally. ● Articulating the risk and benefits of a hire, mitigating hiring risk by identify pros and cons for each hiring, especially to those senior level positions; advising the principals and methods about making right hiring decision, enabling hiring manages and other interviewers to improve their skillset by provide trainings, sharing and case studies. ● Create robust pipelines, leverage existing talent programs and initiatives to attract potential candidates, enhance Alibaba's employer brand by spreading our talents strategy through all channels, social networking and talent events. ● Being an ambassador for Alibaba Cloud, providing great candidate experience that lends genuine insight into our culture and what it’s like to really work here. ● Effectively manage all resources, systems and tools, work to improve upon existing products and processes to drive recruiting efficiency and innovation.
1、负责网易云音乐核心场景的交互设计，主导复杂功能的交互逻辑梳理与架构设计。基于A/B测试，用户反馈及行为数据，持续优化关键路径的交互体验，确保用户体验流畅性。 2、设计创新交互方案，平衡业务目标与用户体验，确保设计方案的创新性与可行性。协调产品经理、UI设计师、开发团队，推动设计方案高质量落地，平衡创意与实现成本。 3、建立并维护云音乐的交互设计系统与设计规范，确保多端（APP/桌面端/车载等）体验的一致性。 4、深度参与用户研究，分析音乐用户行为与场景需求，探索音乐与用户行为的深度关联，通过用研和数据结果驱动设计决策。 5、对音乐场景有深刻洞察，对音乐类产品有深刻理解，能快速捕捉音乐用户的情感需求，能通过设计增强用户情感共鸣。