滴滴Safety & Security Policies Senior Analyst(J250703004)
任职要求
1. More than 3 years of related working experience, such as safety operation, customer service process, customer service SOP design, and familiarity with safety incident handling process. 2. Very sensitive to data, with good data analysis ability, able to find out the root causes of problems and give improvement measures. 3. Excellent communication skills, high dedication, teamwork spirit, and strong ability to work under pressure. 4. Necessary skills. Fully bilingual (English) both written and spoken. 5. Nice to have: speaking spanish and or portuguese.
工作职责
You will be responsible for creating security policies and processes for 13 countries around the globe. This entails market analysis, alignment with senior stakeholders, and multinational collaboration to generate insights guiding the effective design and implementation of policies ensuring user protection and trust on the platform. 1. Create and improve the procedures, rules, standards, and related products of IBG safety case handling. 2. Responsible for the creation and implementation of safety case classification, case judgment, control policy, and appeal standards. 3. Responsible for organizing public committees to continuously optimize rules and policy, creating fair, just, and transparent rules. 4. Conduct safety operation data analysis and case review regularly, and propose optimization plans.
完善国际化安全风险管理体系，推动持续改进； 与安全中台及区域团队紧密协作，组织安全风险扫描，监控并评估各地区、关键产品和流程的风险状况； 通过事故调查、复盘、测试等方式发现并跟踪改进机会； 主导安全内审及管理评审； 完善安全危机管理流程与机制，赋能区域危机管理团队，为危机预防提供指导； 主导分析与对标工作，将宏观战略转化为可快速落地的具体行动方案。
1.Safety Strategy Architecture Develop the O2O safety governance blueprint for Brazil, building an intelligent risk management system that covers all delivery scenarios (prevention-response-disposal). Lead the localization innovation of safety products, driving the implementation of core technological modules such as biometric authentication, real-time risk mapping, and public-private safety collaborations. Establish a safety and health index system (TRUST Index) to drive multi-threaded collaboration across product, operations, and government affairs. 2.Ecosystem Protection Plan Build a rider safety empowerment system: from risk prevention to real-time intervention and event management, providing full-cycle protection. Create a joint defense mechanism for high-risk areas: collaborate with the Ministry of Transportation and Federal Police to establish a digital safety corridor. Design a merchant safety credit model: use data sharing to reduce systemic risks in offline transactions. 3.Crisis Management Leadership Establish a 24/7 intelligent emergency command center, ensuring rapid response and closure of major events within minutes. Build and nurture a localized security operations team, creating a ground support network across 12 key cities.
1. Conduct in-depth safety-related market research and analysis to identify emerging trends, competitive landscape, and industry best practices. 2. Suggesting improvements to existing business strategies to drive safety reality, perception, and/or efficiency. 3. Drive key safety management topics, including but not limited to OKR management, Budget to payment closed-loop management, etc. 4. Develop and implement strategic initiatives and action plans to drive business performance and achieve company safety objectives. 5. Monitor and evaluate the progress of strategic initiatives, identifying potential risks and recommending adjustments as needed. 6. Analyze financial data to identify trends, variances, and opportunities for improvement by developing and maintaining financial models for various business units and projects. 7. Stakeholder management: building and nurturing strong advisory relationships with key external and internal stakeholders on key new initiatives related to international safety
1. 深入理解自动驾驶系统的内部逻辑和表现行为，从自动驾驶的大规模虚拟仿真/道路测试数据中分析自动驾驶系统在安全性方面的表现和趋势。与研发工程师和测试工程师紧密合作，以数据驱动的方式评估、提升自动驾驶系统的安全性。 2. 调研业界前沿自动驾驶性能评估方法，落地实施，帮助提升自动驾驶算法安全性。