滴滴Growth Operation Manager(JR20260703008)

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● You will shape O2O’s product assortment and seller ecosystem—defining category strategies while partnering with both large and small merchants to deliver a reliable, diverse product catalog. ● Key Responsibilities ○ Define category-specific product pools (fresh, pantry, beauty, FMCG, etc.) and set selection, pricing, and rotation strategies. ○ Curate bestseller lists, seasonal bundles, and scenario-based assortments (e.g., “Family Dinner Kit”). ○ Serve as the primary partner for key account, enabling joint assortment planning, inventory alignment, and promotions. ○ Equip sellers with SaaS toolkits, operational playbooks, training, and performance dashboards. ○ Monitor seller health metrics (stockouts, ratings, fulfillment speed) and drive continuous improvement.

We are seeking an experienced business growth and operation specialist with a proven track record in developing and executing key business initiatives that can help WorldFirst to establish itself as the market leader in cross border payment solutions for businesses in Malaysia. This is a newly created role reporting directly to the country manager, representing a great opportunity to make a major impact to the performance of the business in Malaysia. Roles and Responsibilities Working closely with key stakeholders to align the business performance with the company objectives and identify areas of growth/improvement that can bring significant commercial contribution Create and execute initiatives to drive business growth/operation improvement which includes analysing of data, market trends & competitors research, drafting business requirements document, GTM plan, working with key stakeholders and other functions to implement the agreed initiative successfully Track and monitor the performance of every key initiatives, and drive insights and actions via data analytics & feedbacks gathering Constantly gathering feedbacks from customers, partners and sales/marketing team members on product enhancements, new features and capabilities, and strive to position WorldFirst solutions to be the best in class in Malaysia Bridging the product knowledge for sales/marketing team by conducting commercial trainings on new product features/launches, focusing on the positioning of value proposition, target audience and competitive analysis, working with internal teams to create product documentation, feature guides, and customer-facing materials aligned with product specifications to ensure successful roll-out Support ad-hoc key business initiatives/projects

Own the core user growth function for BNPL (Buy Now Pay Later) and cash loan products in the Turkish market, driving rapid scale-up of the credit business while maintaining efficient operations and a healthy risk-growth balance. Key Responsibilities: 1. Full-Funnel Growth Strategy: Develop and execute end-to-end growth strategies for Consumer Finance in Turkey, driving continuous growth in credit user base and credit utilization volume. 2. Product & Ecosystem Synergy: Lead BNPL product and cash loan design and growth operations in collaboration with Payments and E-commerce teams, building product plans that integrate wallet and e-commerce scenarios. Coordinate traffic resources across local e-commerce, payments, and other key scenarios; optimize the mix of organic and paid traffic to improve exposure and new-user acquisition. Explore new traffic scenarios to open growth frontiers, and build a precise high-intent user identification system based on borrowing-intent insights. 3. Customer Segmentation & Tiered Operations: Design differentiated, tiered strategies for growth-stage and high-potential customer segments. Lead the planning and execution of large-scale marketing campaigns, iterating quickly based on data to improve ROI and operating efficiency. 4. Business Strategy & Supply-Demand Matching: Collaborate with Risk and Product teams to dynamically optimize credit limits, pricing, and service matching based on user profile insights — driving user experience, engagement, and business growth in tandem. 5. Methodology & Market Insight: Abstract growth practices into reusable methodologies; stay attuned to industry trends, regulatory developments, and competitor strategies in Turkey and neighboring markets to refine local growth strategy.