蚂蚁金服Ant International-Business Growth and Operations Manager-Malaysia
任职要求
Minimum 5 years of working experience in similar role preferably in e-commerce, payment or tech industries Good commercial acumen, analytic thinking and result-oriented Strong in project management. multi-tasking and communication…
工作职责
We are seeking an experienced business growth and operation specialist with a proven track record in developing and executing key business initiatives that can help WorldFirst to establish itself as the market leader in cross border payment solutions for businesses in Malaysia. This is a newly created role reporting directly to the country manager, representing a great opportunity to make a major impact to the performance of the business in Malaysia. Roles and Responsibilities Working closely with key stakeholders to align the business performance with the company objectives and identify areas of growth/improvement that can bring significant commercial contribution Create and execute initiatives to drive business growth/operation improvement which includes analysing of data, market trends & competitors research, drafting business requirements document, GTM plan, working with key stakeholders and other functions to implement the agreed initiative successfully Track and monitor the performance of every key initiatives, and drive insights and actions via data analytics & feedbacks gathering Constantly gathering feedbacks from customers, partners and sales/marketing team members on product enhancements, new features and capabilities, and strive to position WorldFirst solutions to be the best in class in Malaysia Bridging the product knowledge for sales/marketing team by conducting commercial trainings on new product features/launches, focusing on the positioning of value proposition, target audience and competitive analysis, working with internal teams to create product documentation, feature guides, and customer-facing materials aligned with product specifications to ensure successful roll-out Support ad-hoc key business initiatives/projects
1、业务经营数据建设，进行外卖商家经营核心指标监控与异动分析，按品类、城市、商家层级等分类拆解经营数据，挖掘不同群体的增长潜力和经营痛点 2、商家侧专项分析，参与新店冷启、商家扶持、商家入驻转化漏斗等全流程专题分析，输出可落地的运营策略建议 3、商家政策与活动效果评估，评估投入产出比、补贴策略的有效性，优化补贴资源分配
1. 参与日常经营分析支持，对业务问题进行专项分析，协助解决相关问题 2. 参与梳理业务关键指标体系，负责口径维护、沉淀等相关工作 3. 负责周度数据更新，监控业务表现
Responsible for business analysis for international food delivery operations, analyzing both external and internal data to develop competitive strategies: 1 Industry Research: perform competitor and industry research based on key business development needs, define strategies and approaches, and provide substantial input 2 Competitive intelligence: collect external data, analyze and conclude insights about competition and overall market trends 3 Operational analysis: support routine operational analysis for weekly and monthly business meetings, along with related data interpretation tasks 4 Specialized analysis: conduct in-depth thematic analysis independently, leveraging business insights and internal/external perspectives to identify business challenges or opportunities 5 Executive reporting: build reports with quantitative and qualitative insights to support executive decisions
1. Responsible for the expansion and cooperation of on-the-ground merchants in Dubai, identifying potential merchant resources and promoting the implementation of cooperation. 2. Maintain existing merchant relationships to enhance merchant activity levels and deepen cooperation. 3. Gather market information and merchant feedback to assist in optimizing localized operational strategies. 4. Collaborate with the team to complete merchant signing, launch, and daily operational support work.