蚂蚁金服Ant International-Business Growth and Operations Manager-Malaysia

1. Design and drive payment and financing solutions targeting e-commerce ecosystem participants, including e-marketplaces, site builders, logistics, advertising suppliers, etc. 2. Collaborate with Internal teams （i.e. marketing, onboarding, CRM, etc.) to produce relevant sales needed materials and tools to enable enterprise BD team globally to sell above solutions efficiently and effectively 3. Run the Centre of Excellence platform – bringing together international enterprise partnership best practices across the globe into an Enterprise Standard Operating Process and addressing international enterprise collaboration issues 4. The solutions aim to cover full value chain of those enterprise partners, including mass payout, treasury management, seller recruitment service and potentially factoring service 5. The goals of the enterprise business would be 1) to maximize the engagement with those partners to bring customers to WorldFirst seller business; 2) to generate transaction volume and revenue directly from those enterprise clients 6. Perform various administrative and operational duties to drive effectiveness. These operational tasks include but are not limited to preparation of materials for senior management, facilitate key management meetings, maintenance of target timelines of initiatives & getting updates to drive traction, draft processes & validate implementation of initiatives.

WorldFirst is part of Ant International, a fast-growing world leading Fintech company where you will learn about the most advanced payment & finance technology and have the opportunity to use technologies to help global consumers and merchants to explore the world more easily - Global SME merchant solution specialist to help drive SME business growth: we have a global telesales team who manages global small to medium sized clients (and we have on ground BD team to cover large sized clients), and the role we are hiring will work closely with global telesales team to understand client needs, draft solution requirements, work with product/ tech and other key functions to deliver solutions and draft GTM plan to launch solutions successfully - Global product content specialist to bridge product knowledge and compelling content creation: create product documentation, feature guides, and customer-facing materials aligned with product specifications, and support sales/marketing teams with product positioning content and competitive analysis

Ant International is looking for a Business & Product Operations, Manager to drive the adoption and growth of, Buy Now Pay Later (BNPL) product which spans across Southeast Asia with focus in Malaysia Market. As part of the Regional Team, you will be the key personnel to ensure the smooth-running operations of our lending business supporting across leading E-commerce platforms responsible for all internal and external stakeholder management. You are a goal-getter, a people person and a desired team player for the regional and local country teams and a hands-on project manager to manage projects efficiently and implement the product roadmap and plans. • Manage the entire chain of business operations from product development plans, campaign management, marketing and partnership collaboration with internal stakeholders with cross function teams such as product, technology, legal, finance, compliance, marketing, credit risk and customer service within E-commerce platforms. • Work with our internal and external partners to drive the adoption and growth of BNPL in-country with good understanding of the fintech/ lending scenes in the markets. • Contribute and influence the product roadmap together with our product development and technology team to improve overall user experience, develop product features and product operational tools to improve the overall product user conversions and experience. • A data expert with the ability to analyse and report key business metrics that will have a strong influence on business decisions. • Deep understanding of marketing conversation funnel and user behaviour metrics with the ability to analyse current user retention, traffic to create meaningful and impactful campaigns to educate and drive adoption for BNPL usage. • To plan and execute marketing campaigns and projects with relevant cross-function domains to increase overall reach and visibility of BNPL. • Role also entails day to day operation managements from internal, external stakeholder alignment and communications with partners, promotion campaigns management, UAT, product roadmap planning, reporting and budget management.

1. Oversee the end-to-end lifecycle management of Standard Payment and Collection Product, including requirements analysis, product planning, solution design, and implementation. 2. Develop a deep understanding of cross-border clearing networks (e.g., SWIFT, SEPA, Fedwire) and design payment routing solutions that meet business growth needs while adhering to multi-jurisdictional regulatory requirements. 3. Build a global payment product framework, optimizing fund processing efficiency and cost structures, while improving settlement speed and cost transparency. 4. Collaborate with banks, clearing institutions, and third-party payment networks to establish a stable ecosystem of payment channel partnerships. 5. Continuously enhance product experiences through data analysis, support the operational team in building operational tools, and establish key metrics monitoring systems (e.g., success rates, timeliness, and cost rates).