蚂蚁金服Ant International-Business Growth and Operations Manager-Malaysia
任职要求
Minimum 5 years of working experience in similar role preferably in e-commerce, payment or tech industries Good commercial acumen, analytic thinking and result-oriented Strong in project management. multi-tasking and communication skills Demonstrate ownership, resourcefulness and accountability for the assigned business objectives Fluent in both English and Mandarin Able to adapt in a fast paced environment Business travel may be required from time to time
工作职责
We are seeking an experienced business growth and operation specialist with a proven track record in developing and executing key business initiatives that can help WorldFirst to establish itself as the market leader in cross border payment solutions for businesses in Malaysia. This is a newly created role reporting directly to the country manager, representing a great opportunity to make a major impact to the performance of the business in Malaysia. Roles and Responsibilities Working closely with key stakeholders to align the business performance with the company objectives and identify areas of growth/improvement that can bring significant commercial contribution Create and execute initiatives to drive business growth/operation improvement which includes analysing of data, market trends & competitors research, drafting business requirements document, GTM plan, working with key stakeholders and other functions to implement the agreed initiative successfully Track and monitor the performance of every key initiatives, and drive insights and actions via data analytics & feedbacks gathering Constantly gathering feedbacks from customers, partners and sales/marketing team members on product enhancements, new features and capabilities, and strive to position WorldFirst solutions to be the best in class in Malaysia Bridging the product knowledge for sales/marketing team by conducting commercial trainings on new product features/launches, focusing on the positioning of value proposition, target audience and competitive analysis, working with internal teams to create product documentation, feature guides, and customer-facing materials aligned with product specifications to ensure successful roll-out Support ad-hoc key business initiatives/projects
WorldFirst is part of Ant International, a fast-growing world leading Fintech company where you will learn about the most advanced payment & finance technology and have the opportunity to use technologies to help global consumers and merchants to explore the world more easily - Global SME merchant solution specialist to help drive SME business growth: we have a global telesales team who manages global small to medium sized clients (and we have on ground BD team to cover large sized clients), and the role we are hiring will work closely with global telesales team to understand client needs, draft solution requirements, work with product/ tech and other key functions to deliver solutions and draft GTM plan to launch solutions successfully - Global product content specialist to bridge product knowledge and compelling content creation: create product documentation, feature guides, and customer-facing materials aligned with product specifications, and support sales/marketing teams with product positioning content and competitive analysis
1. Oversee the end-to-end lifecycle management of Standard Payment and Collection Product, including requirements analysis, product planning, solution design, and implementation. 2. Develop a deep understanding of cross-border clearing networks (e.g., SWIFT, SEPA, Fedwire) and design payment routing solutions that meet business growth needs while adhering to multi-jurisdictional regulatory requirements. 3. Build a global payment product framework, optimizing fund processing efficiency and cost structures, while improving settlement speed and cost transparency. 4. Collaborate with banks, clearing institutions, and third-party payment networks to establish a stable ecosystem of payment channel partnerships. 5. Continuously enhance product experiences through data analysis, support the operational team in building operational tools, and establish key metrics monitoring systems (e.g., success rates, timeliness, and cost rates).
1. Design blockchain-based financial systems aligned with business growth under international compliance frameworks, integrating Ant International's payment and fintech business characteristics. 2. Responsible for requirement analysis, feasibility assessment, and solution design for blockchain-based liquidity allocation products, delivering comprehensive Product Requirement Documents (PRD). 3. Establish standardized blockchain-based fund products, incorporating industry best practices to drive compliant customer-facing blockchain solutions for Ant's global operations. 4. Research industry blockchain service models and promote product commercialization and penetration. 5. Collaborate with technical teams and project managers to ensure efficient delivery of requirements. 6. Oversee end-to-end product development cycles from launch to operation, ensuring timeline adherence and quality control.
This role is responsible for developing and managing payment partnerships to achieve best-in-class solutions and collaboration in eCommerce. The ideal candidate will have a strong background in the financial service industry, excellent relationship management skills, and a proven track record of driving results through strategic collaborations. Key Responsibilities: 1. Build and maintain strong relationships with payment partners, ensuring continuous alignment; joint project and campaign collaboration. 2. Develop and execute partnership strategies that align with the company's objectives and growth plans. 3. Identify and evaluate potential strategic partners to enhance payment product and campaign experience in eCommerce . 4. Negotiate and finalize partnership agreements to ensure mutually beneficial outcomes. 5. Execute payment campaign and drive its performance for optimum outcomes. 6. Continuously optimize internal operational processes and assist the team in iterating and improving the handbook/SOP to enhance efficiency.