西门子Support Applications Engineering Manager(Tessent)

Job Mission and Role Purpose This position is responsible for managing the Applications Engineering team and Customer Support HMI team in the China region. Reporting to the Head of Customer Support, China, the role involves developing and executing long-term strategies and tactical goals for regional application engineering. The incumbent will lead the organization to achieve sector strategies, objectives, and technology/product roadmaps. As a core member of the China Customer Support Management team, the role also involves driving business and people initiatives across the CS China organization. Job Description Key Responsibilities Customer & Stakeholder Management Build and maintain networks with key customer/partner stakeholders; establish joint business plans. Understand customer’s requirement and collaborate with account manager to explore business opportunities and support customer product development roadmap. Accountable for cross-functional risk assessment and mitigation strategies. Minimize customer complaints and maximize satisfaction through issue resolution and escalation management. Leading Business: Create, communicate, and execute aligned and inspirational mission, vision, values and strategy for specific organization Develop and manage complex engineering projects aligned with key business objectives. Collaborate with central Design & Engineering, Business Lines, and Customer Support to identify solutions that enhance ASML’s market competitiveness and customer value. Create a capability development roadmap aligned with future business demands. Execute the regional business plan to deliver financial and strategic goals with long-term planning. Balance medium and long-term priorities in a dynamic strategic and tactical business environment. Operational Excellence Safety: Manage/monitor safety of employees (including visitors) in working place (Office, Customer Fab, Travel. etc.) Collaborate with central Applications, Business Lines, D&E, and account teams to drive technical solutions and resolve product issues. Lead Applications Engineering to deliver quality service supporting business growth and sustaining On-Product Performance across the install base. Lead CS HMI team to meet SLA requirements, improve equipment availability, operational efficiency, and field service self-sufficiency. Ensure service readiness for new product launches and drive technical capability through structured training programs. Set annual priorities with KPIs, monitor progress via dashboards and reviews, and allocate resources effectively. People/Talent/Organization Development Develop people strategies to enhance performance and support organizational transformation. Coach and develop Applications Engineering Managers to strengthen leadership and business acumen. Foster ASML’s culture of Challenge, Collaborate, and Care; build a high-performance team through vision, motivation, and support. Optimize organizational design and effectiveness, lead implementation of improvements. Own talent management, develop pipelines, and identify future leaders. Anticipate future skill gaps and drive capability growth. Knowledge, Skills & Experience

• Lead and manage a high-performing team of software engineers and SRE engineers, guiding their professional growth and project execution while fostering a culture of innovation and excellence. • Oversee factory automation initiatives that streamline the development, deployment, and management of inference microservices across distributed environments. • Coordinate the development of infrastructure that ensures consistency, quality, and security for inference workload deployments at scale. • Collaborate with cross-functional teams to integrate the infrastructure into CI/CD pipelines, enabling seamless and efficient microservices delivery. • Build foundational distributed computing systems supporting the full lifecycle of inference microservices for NVIDIA's AI strategy. • Establish and enforce standards for infrastructure and application deployment, eliminating manual, ad-hoc processes through automation. • Work closely with security teams to ensure the platform's design and implementation are robust and secure, with a focus on authentication, authorization, and data protection. • Drive recruitment and mentorship efforts to build and maintain a top-tier engineering team.

NVIDIA is seeking an Engineering Manager to lead our machine learning engineers within the Isaac Loco-Manipulation team. You will manage a group of world-class robotics researchers and engineers focused on advancing humanoid loco-manipulation and mobile manipulation, shaping the future of intelligent robotics. What you’ll be doing: • Lead, mentor, and grow a high-performing team of applied research engineers focused on humanoid loco-manipulation and mobile manipulation. • Drive the definition, planning, and execution of projects involving foundation models (GR00T, Cosmos), Isaac Lab, and Newton workflows. • Guide the team in advancing robot learning technologies and synthetic data generation from human video datasets. • Hands-on design, implementation, and deployment of novel algorithms for humanoid robot locomotion and manipulation in simulation and real-world environments. • Ensure seamless integration of applied research outputs with NVIDIA’s advanced robotics platforms. • Foster a culture of innovation and collaboration, supporting deliverables such as prototypes, open source software contributions, patents, and publications in top conferences and journals. • Collaborate cross-functionally with product, hardware, and software teams to translate research into impactful products. • Support career development, performance management, and recruitment of top talent.

The Role As a Software Product Engineer of IT Sales applications, you will be responsible for leading a wide variety of cross-functional programs across sales and customer experience application,system integration, server systems, and diagnostics. In this role, you will lead the design and development of some of the most advanced and sophisticated systems in the world, with unparalleled agility. Responsibilities • Design the new functionalities in applications to support the growth of our sales. • Work with US IT team to implement global rollout to China with local gap prioritized. • Manage the implementation as project manager. • Manage cross-functional software programs from end-to-end. • Develop and manage project plans and ensure on-time delivery. • Work closely with engineering teams to effectively coordinate complex design inter-dependencies. • Constantly work to evolve our processes towards increasing precision and dependability, while still maintaining the agility that has gotten Tesla to where we are now. • Work with the UX, dev, and QA teams with strength and confidence through rapid development cycles, changing requirements, and uncertainty. • As business partner to manage IT requirements of specific domain.