文远知行Senior Cloud Infra Engineer 高级云计算基础架构工程师

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Build StrategyWorks with account and marketing teams to shape strategic win and customer success plans and tailor Microsoft messaging to audience using knowledge of customer feedback, specific Microsoft solutions, and their context in a competitive landscape. Where applicable, builds consumption plans with Partner and Industry Solutions Delivery teams after customer sign-off.Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers.Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge. EducationMonitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities.Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture. Leverage Partner EcosystemSupports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams (e.g., Global Partner Solutions).Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project. Scale Customer EngagementsLeverages foundational knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU]) and proactively engages product teams (e.g., engineering) to remediate blockers by conveying impact.Engages with and reaches out to customers proactively and independently.Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Searches for customer references to use in engagements.Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers. Solution Design and ProofPresents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer business needs.Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions) of products, services, and integration through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment.

Qualifications: • 8+ years' experience in product and program management roles driving cross-team collaborations and high-impact projets. • Customer centric and business driven. Eager to help business teams win from competition. 3+ years’ experience in customer facing program management or technical account manager roles. • Knowledge of Data Center GPU architecture and operations. Familiarity and knowledge of AI workloads and SW stack. • You possess a technology background that enables you to understand the complexities of cloud architecture. • You possess and exemplify maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills. • You display a demonstrated ability to think broadly and strategically. You are comfortable in engaging senior leaders within OCI (from engineering to business) to drive results for core business initiatives. • You work well in ambiguity, can work with your team to dive into a problem and create a solution • Fluency in English and Mandarin. Preferred Qualifications • Knowledge of technical program management for Cloud Infra project. • Ability to communicate technical issues clearly to a diverse audience. • Ability to build and maintain healthy rapport with customer • Should have proactive, problem-solving mindset Why Join Us? • Be at the forefront of driving Oracle’s cloud growth strategy in APAC • Shape the direction and success of Oracle’s largest opportunities outside the US. • Collaborate with an elite team in a fast-paced, growth-oriented environment. • Take on a strategic and highly impactful role visible to OCI leadership. • Exposure to cutting-edge cloud and AI infra technologies.

Growth Strategy & Business Performance: In partnership with the GCR Activation team and the Activation GTM Leader, you will execute Cloud & AI Platforms (CAIP) solution plays to enhance ACR performance in partnership with Solution Play GTM teams. Responsible for new pipeline creation, addressing pipeline gaps by OU/segment, and implementing global strategies relevantly for your Area/Subsidiaries, including FY26 CAIP program performance.   Sales Activation: In partnership with the GCR Activation team and the Activation GTM Leader, lead end-to-end solution play field activation to win customers across the CAIP solution plays including X-CSA plays such as Agentic. Resolve blockers and influence strategic improvements through field feedback loops. Partner closely with the Solution Play GTM teams and Area GTM ICs to deliver field readiness and skilling as well as capture and share insights on customer wins/losses, compete trends, and partner feedback.   Demand Generation: In partnership with the GCR Activation team and the Activation GTM Leader, align and orchestrate the execution of CAIP marketing plan with Integrated Marketing Managers (IMM), Area GTM ICs and Partner roles.​ Push for signal conversion to create pipe and ensure successful customer targeting events. Provide content input and shape agendas to amplify CAIP priorities. ​   Product Leadership: Act as a strong Azure and CAIP solutions advocate by demonstrating thought leadership externally with customers and partners, and internally with Corp. Champion local needs and insights to shape global product strategy, roadmap, and readiness through structured feedback loops. Understand industry trends, challenges, and regulatory requirements.​   MACC + Unified Stewardship: Steward MACC by advancing acquisition strategy, expanding the scope of workloads in the MACCs, accelerating ACR via Unified, expanding Unified accounts and driving data-driven optimization.​ Partner strongly with GCR Activation Director and the Activation GTM Leader to drive improvement in MACC penetration significantly.   Operational Excellence: Partner closely with Regional and Area Sales Excellence and Sales Operations to drive sales discipline, pipeline creation and acceleration, and MCEM orchestration. Promote consistent use of programs and investments as well as standardized services and tools in the field sales teams. Partner with Area Activation Director to drive a connected ROB that tracks end-to-end business health, aligning sales and marketing insights with Corp through VSU, IAP, and other key cadences.​   You will exemplify Microsoft Values, Culture, Leadership Principles and create clarity by creating a shared understanding.