零一万物交付项目经理 (Delivery Project Manager)

主导项目全生命周期管理，运用专业方法论及工具统筹规划、启动、执行、监控、验收全流程，协调跨团队资源，确保各干系人高效协同，达成项目目标统筹项目计划制定与动态维护，主导需求评审、里程碑会议等，建立透明化沟通机制，及时消除进度偏差构建项目管理制度体系，结合业务特性设计流程机制，推动最佳实践沉淀与标准化建设，针对创新型项目快速建立可复制的实施路径建立多维度量体系，从质量、效率双维度实施过程监控与持续改进，系统化识别、预警和解决项目风险，保障交付成果满意度深度参与业务策略制定，通过数据洞察优化资源配置，推动项目管理效能与团队成熟度提升

1. Collaborate with the language project manager, external translation providers, and product manager to ensure the quality of the English copy for the Keeta product, with the goal of continually improving the efficiency and quality of English copy delivery. 2. Develop and maintain language assets such as an English terminology database, style guides and translation memories to boost the efficiency of translation tasks internally and externally, and reduce translation costs. 3. Establish a benchmarking system for product copy, and continuously carry out research on key vocabulary. 4. Collaborate with local functional roles to continuously gather user feedback related to copy, and optimize the quality of copy in iterative cycles. --- 1. 与语言项目经理、外部翻译供应商及产品经理协作，对Keeta产品功能性英文文案质量负责，以实现英文文案交付效率、质量不断提升。 2. 建立并维护英文术语库、写作指南及翻译记忆等语言资产，以提升内外部翻译工作效率、降低翻译成本。 3. 建立产品文案对标系统框架，针对核心重要词汇进行持续对标研究。 4. 与本地职能角色进行配合，持续收集文案相关用户反馈，并优化迭代文案质量。

We are seeking a Strategic Account Manager to build and maintain strong, long-lasting relationships with our most Strategic Partner Accounts. You will be responsible for the development and growth of strategic accounts on Keeta. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results. Responsibilities: 1. Relationship Management: Estabilish long-term relationships with out most strategic partners, including some top F&B Group and Brands in Middle East. Interact effectively with different key persons(KP) within the partner and have the ability to influence senior executives. 2. Business Growth: Contribute to business strategy development and identify key initiatives that drive growth and improve the end customer & merchants experience. Collaborate effectively with internal teams (marketing, operations, product, etc.) to allocate resources, thereby supporting growth objectives. 3. Key Project Implementation: Proactively initiate or undertake high-priority key projects such as new brand expansion/single brand marketing/promotional events, and achieve effective results. 4. Explore new approaches and ideas in the fields of delivery operation together with brands partners, by combining the current status of the local F&B industry with the value of online food delivery platforms. 我们急寻一位勇于求变、突破现状的战略客户经理，和GCC最Top的餐饮品牌形成持续的、长期的战略伙伴关系，以品牌业绩责任人的视角，为战略客户在Keeta上的合作和增长负责，应对连锁客户对经营管理的更高要求，并推动香港餐饮业的数字化和外卖发展。 岗位职责： 1、客户关系管理：清晰了解战略客户的组织架构和目标，能与品牌内不同KP建立长期友好的战略合作关系，能影响餐饮品牌的C-Level管理层等重要KP； 2、品牌业绩增长：能够制定符合品牌战略的平台运营策略并与客户达成一致目标；能够和内部各团队（市场、运营、产品等）有效协同，建立资源解决品牌问题，支持品牌目标达成； 3、重点项目落地：主动发起或承接新品牌拓展/单品牌营销/活动大促招商等高优重点项目，并有效达成； 4、品牌策略创新：结合本地餐饮业现状和外卖平台价值，在数字化营销、活动运营、商品运营、外卖店打造等领域探索新玩法、新思路！

1.业务对接：作为业务团队与服务团队之间的主要联系人，确保目标对齐并促进高效沟通，并对服务团队的交付成果负责。 2.资源协调： 1）协调跨团队资源，解决项目集执行中的问题与障碍。 2）协调服务团队资源（如质检、培训、交付和流程管理），确保运营顺畅。 3）推动服务职能的流程优化和标准化，提升整体效率与效果。 3.项目集管理： 1）制定并执行项目集计划，确保各项目目标与业务战略一致。 2）管理项目集预算、资源分配和优先级，确保资源高效利用。 3）监控项目集进展，识别风险并制定应对策略，确保项目集目标达成。 1.Business Alignment:Act as the primary liaison between the business team and service teams, ensuring goal alignment and facilitating efficient communication, while taking responsibility for the delivery outcomes of the service teams. 2.Resource Coordination: 1）Coordinate cross-team resources to resolve issues and obstacles during program execution. 2）Allocate resources within the service teams (e.g., quality assurance, training, delivery, and process management) to ensure smooth operations. 3）Drive process optimization and standardization across service functions to enhance overall efficiency and effectiveness. 3.Program Management: 1）Develop and execute program plans, ensuring alignment of project goals with business strategy. 2）Manage program budgets, resource allocation, and priorities to ensure efficient resource utilization. 3）Monitor program progress, identify risks, and develop mitigation strategies to ensure the achievement of program objectives.