拳头游戏Senior Technical Product Manager
任职要求
• Bachelor's degree in Computer Science or a related field, or equivalent. experience with strong technical knowledge and problem-solving skills. • Minimum of 6+ years of technical product management or product related experience. • Proven ability to navigate resource constraints and deliver cost optimized, pragmatic solutions that meet customer needs. • Proven collaboration skills that span multiple teams, departments, and disciplines to create solutions. • Experience in product requirements, prioritization frameworks, and guiding investment strategies in peo…
工作职责
• Own a product space that provides LOL and TFT game developers with features they need that are specific to Tencent Regions. • Manage essential customer and partner relationships, including game teams and central platform teams that support your product space. • Create a product roadmap and manage a prioritized backlog for your product space, ensuring your team is working on the highest value work. • Actively manage project scope as a result of customer and partner feedback and ensure the product development is aligned with objectives. • Partner with your Engineering Manager peer to successfully execute projects through the development lifecycle, from discovery to release. • Develop and uphold service-level objectives and agreements for your product space, in collaboration all core customers and supporting organizations. • Partnering with the other Shanghai Tech Team leads, foster a high velocity, high performance organization.
• Lead end-to-end program management for large-scale testing and mass production of L2P/L2PP/Parking functions in JP/SK and EU. • Manage test schedules, oversee execution, and align with mass-production milestones. • Analyze test data, conduct issue triage and root-cause analysis, and determine software release readiness. • Collaborate with cross-functional teams to resolve key issues and optimize test processes. • Track quality metrics, risks, and project progress to ensure on-time delivery of AD software. • Develop integrated test and launch plans and deliver clear progress reports. • Lead and mentor the test team to build capabilities in large-scale testing and project delivery.
Responsibilities: • Program & Technical Leadership: Lead the end-to-end technical execution of our largest, most complex broadcast programs (e.g., Valorant Champions, League of Legends World Championship). Program & Technical Leadership: • Contribution to Strategy: Partner with the Principal TPM to contribute to the multi-year technical roadmap by providing data-driven insights. Implement the global asset strategy for your events, determining the optimal mix of rented vs. owned equipment to meet event goals. Contribution to Strategy: • Contractor Team Management: Lead and manage the event-specific broadcast tech manager, utility contractor and vendor teams. Handle resource planning, task assignment, and performance management for your events, ensuring adherence to global standards. Contractor Team Management: • Vendor & Project Management: Manage day-to-day vendor relationships and delivery for your assigned events. Contribute to SOW creation and manage the event-level budget, ensuring events are delivered on time and on budget. Vendor & Project Management: • Operational Excellence: Serve as the direct point of accountability for the technical health and success of your events. Champion and implement broadcast technology excellence, monitoring, and continuous improvement within Esports Production Management. Operational Excellence: • Technology & Process Improvement: Identify, evaluate, and pilot emerging technologies within your projects. Recommend new solutions and process improvements based on project outcomes. Partner with Esports Event Technology (EET) on integration for broadcast engineering, systems, networking, and broadcast design. Technology & Process Improvement: • Mentorship & Stakeholder Management: Act as a technical mentor for tech managers and contractor and vendor leads. Communicate project status, risks, and milestones effectively to all event stakeholders and management. Mentorship & Stakeholder Management:
• Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.• Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.• Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. • Respond to and resolve critical customer issues as part of a 24x7 on-call rotation.
• Ensure that operations in APAC meet desired performance metrics in the region • Serve as Live Operation’s primary representative • Coordinate with game publishing teams to ensure publishing efforts match product deliveries • Create program plans with cross functional teams such as creative, architecture, operations, technical teams, and leadership • Evangelize processes and delivery methodologies to ensure we accomplish our program goals • Facilitate and manage Agile project management ceremonies and processes for large or team-of-team project teams • Organize program-level planning, communication, and team member rituals • Manage risks and issues across programs and within teams • Foster transparency and predictability by building and maintaining roadmaps for assigned programs • Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction • Collaborate with multiple operations’ leadership to ensure that our games operate at the same or better level of quality as other regions