阿里巴巴Lazada eLogistics-Senior Regional Logistics Product Solutions Senior Manager-Singapore
任职要求
● A Bachelor's degree in Supply Chain, Engineering, Business, or a related field is required. A Master’s degree (e.g., MBA) is preferred ● At least 5 years of experience in e-commerce logistics, product operations, or supply chain consulting, preferably within a regional context in Southeast Asia ● Demonstrated ability to manage full product life cycles, from concept to launch and optimization ● Experience working cross-functionally with internal and external stakeholders, including key accounts ● Experience with customer/client facing roles ● Experience with OMS/WMS platforms is a plus ● Excellent stakeholder management and executive communication ● Comfortable working in a fast-paced, high-growth, and ambiguous environment ● Proficiency in Mandarin for collaboration with China-based product teams
工作职责
Accelerate Lazada Logistics’ leadership in logistics by delivering customer-centric product solutions that enhance customer experience for Fulfilled By Lazada (FBL) and Multi-Channel Logistics (MCL) business across Southeast Asia. Job scope Product and Solutions Development ● Work with regional customers (current and prospective), country technical product managers to ensure proper integration of system solutions and operations set up to enable seamless fulfilment services ● Identify and address gaps in current solutions and operations together with customers ● Translate market insights and customer needs into product solutions ● Lead end-to-end development and rollout of solutions for FBL and MCL business ● Work with product managers for end-to-end system enhancement, including requirement gathering, user acceptance testing, hypercare, and change management ● Work with country teams, product managers, and internal stakeholders to define business requirements, prioritise rollout sequence, and ensure successful product rollout Operations Improvement ● Work with operations team to set up/streamline standard operations procedures (SOP) ● Partner with business intelligence team to set up dashboards to monitor operations performance Market Research ● Conduct periodic market and customer research to identify trends in fulfilment and eCommerce market and impact to product solutions ● Propose and drive product and solutions initiatives to drive customer value and business growth
Supply Chain Senior Consultant is wanted, Siemens Advanta Consulting, (Beijing) 资深供应链咨询顾问, 西门子管理咨询运营部(上海/深圳) Operation department of Siemens Advanta Consulting (Shanghai/Shenzhen Office is looking for a Supply Chain Senior Consultant). You’ll make an impact by • Help clients define and improve the supply chain strategy and processes in different industries, incl. S&OP, planning and procurement and outbound logistics. • Help clients build up capabilities and competence in end to end supply chain management domain. • Understand clients’ pain points and expectations in supply chain strategy and processes, practices and IT systems, analyze root causes and provide professional and practical recommendations and solutions to improve client’s total supply chain cost. • Guide through or coach customers to understand, accept and implement the recommendations and solutions provided above, realizing the customer impacts in terms of supply chain KPIs. • Facilitate internal and external workshops with customers, with a structure and guided group discussion on strategy, solutions, interviews, etc. • Be responsible for leading clients through these operational improvements as a thought leader, people leader and organization leader • Proactively manage changes with professional methods and handling complex analyses and resolve customer issue. • Work hand in hand together with clients on each engagement, facilitating working sessions with client management/project teams, motivating and coaching the client team during transformations.
1.Design Delivery Pricing Models: Proactively design delivery pricing models that address local business pain points. Build efficient pricing models to increase order acceptance rates, optimize user experience, and meet diverse business scenarios and customer needs. 2.Optimize Delivery Pricing Strategies: Responsible for optimizing and operating delivery pricing strategies, including daily monitoring and analysis, and collaborating with product and algorithm teams to continuously improve delivery experiences at all stages through algorithm and product improvements, thereby increasing delivery efficiency. 3.Monitor Market Demand: Monitor changes in market demand, analyze internal supply issues, and other delivery strategies adopted by companies in the industry to continuously enhance cost efficiency. 4.Data Monitoring and Problem Solving: Monitor supply and delivery experience data daily, weekly, and monthly, identify regional supply issues, and drive solutions through product or operational strategies/incentives to achieve supply quantity and experience goals. 1. 设计配送定价交易模式：主动设计能够解决本地业务痛点的配送定价交易模式。构建高效的定价交易模型，提升订单接受率，优化用户体验，满足多样化的业务场景和客户需求。 2. 优化配送定价策略：负责优化和运营配送定价策略，包括日常监控、分析，并与产品和算法团队合作，通过算法和产品改进不断提升各阶段的配送体验，从而提高配送效率。 3. 监控市场需求：监控市场需求变化，分析内部供给问题以及行业内其他公司采用的配送策略，不断提升成本效率。 4. 数据监控与问题解决：每日、每周和每月监控供给和配送体验数据，识别区域性供给问题，并通过产品或运营策略/激励措施推动解决方案，以实现供给数量和体验目标。
Key Responsibilities Category P&L Ownership & Growth Metrics: Own and manage the P&L and growth metrics for the GM category across Lazada’s six markets (Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam). Oversee annual budget allocation and ensure financial targets are met or exceeded. Category Strategy Development & Execution Identify new opportunities, adapt global trends to regional markets, and align initiatives with Lazada’s goals. Leverage historical data and market insights to inform decisions and improve customer experience. Curate a product offering that aligns with customer profiles, positioning Lazada as the top destination for GM. Share best practices and foster collaboration within the regional team to maximize efficiency. Seller Acquisition & Brand Development Develop strategies to onboard high-quality sellers and brands. Build and maintain strong relationships with key local and international sellers to secure optimal terms and quality. Drive brand development and acquisition efforts to strengthen Lazada’s market position. Team Leadership & Cross-Functional Alignment Lead and motivate the on-ground teams by setting clear deliverables, targets, and expectations. Collaborate with cross-functional teams (marketing, logistics, user growth, etc.) to ensure seamless strategy execution. Align commercial, marketing, retail, and logistics functions to deliver exceptional service to customers. Coach and develop a team of cluster leads and account managers, ensuring they are skilled, motivated, and aligned with business objectives. Innovate product function and mechanism design, based on business judgment, cooperate with product technology team to complete the design of new product requirements and upgrade platform mechanism, and complete the implementation of business opportunity judgment
Key Responsibilities Category P&L Ownership & Growth Metrics: • Own and manage the P&L and growth metrics for the Electronics category across Lazada’s six markets (Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam). • Oversee annual budget allocation and ensure financial targets are met or exceeded. Category Strategy Development & Execution • Identify new opportunities, adapt global trends to regional markets, and align initiatives with Lazada’s goals. • Leverage historical data and market insights to inform decisions and improve customer experience. • Curate a product offering that aligns with customer profiles, positioning Lazada as the top destination for Electronics. • Share best practices and foster collaboration within the regional team to maximize efficiency. Seller Acquisition & Brand Development • Develop strategies to onboard high-quality sellers and brands. • Build and maintain strong relationships with key local and international sellers to secure optimal terms and quality. • Drive brand development and acquisition efforts to strengthen Lazada’s market position. Team Leadership & Cross-Functional Alignment • Lead and motivate the on-ground teams by setting clear deliverables, targets, and expectations. • Collaborate with cross-functional teams (marketing, logistics, user growth, etc.) to ensure seamless strategy execution. • Align commercial, marketing, retail, and logistics functions to deliver exceptional service to customers. • Coach and develop a team of cluster leads and account managers, ensuring they are skilled, motivated, and aligned with business objectives.