菜鸟Cainiao-Logistics Technology Business Development Manager-US

● Market Expansion and Sales: ○ Develop and execute strategies to expand Cainiao's presence in global ○ Identify, pursue, and close new business opportunities to meet sales targets ○ Conduct market research to identify trends and potential growth areas ● Client Relationship Management: ○ Nurture relationships with key decision-makers at target companies through regular engagement and value-added interactions. ○ Coordinate internal resources to prepare technical and commercial proposals in response to client needs. ○ Lead contract negotiations, clarifications, and signings to achieve business objectives. ● Sales Process and Bid Management: ○ Drive the end-to-end sales process, from initial client engagement to contract closure. ○ Lead and coordinate bid preparations, ensuring alignment with client requirements and Cainiao's capabilities. ○ Collaborate with cross-functional teams to develop compelling, tailored solutions for clients. ● Market Intelligence and Strategy: ○ Gather and analyze market insights to identify potential business opportunities in Japan. ○ Stay updated on logistics technology trends, industry developments, and competitive landscape. ○ Contribute to the development of market entry and expansion strategies. ● 市场拓展与销售： ○ 制定并执行销售策略，扩大菜鸟在全球的业务份额 ○ 挖掘、识别、筛选新的商机，以实现销售目标 ○ 进行市场调研，识别趋势和潜在增长机会 ● 客户关系管理： ○ 建立与维护客户关系，培养与目标公司关键决策者的关系 ○ 了解并分析客户需求，协调内部资源支持技术和商务标书准备工作 ○ 负责投标工作，主导合同谈判、澄清和签署，以实现业务目标 ● 销售流程和投标管理： ○ 推动从初始客户接触到合同签署的销售流程 ○ 主导并协调投标准备工作，确保与客户需求和菜鸟能力相符 ○ 与跨职能团队合作，为客户开发有竞争力的定制解决方案 ● 市场情报和战略： ○ 收集信息，进行市场分析和洞察，识别日本的潜在商业机会 ○ 及时了解物流技术趋势、行业发展和竞争格局 ○ 为市场战略的制定贡献力量

1.Project planning (project charter and project map); 2.Communications with the customer (coordination of project plans, deadlines, requirements, budgets, acts, etc.); 3.Coordination of project team, project resource management; 4.Creation of design and technical documentation together with cross-functional departments; 5.Monitoring the implementation of projects within the agreed time frame, quality control of work. Visiting clients’ sites; 6.Management and mitigation of project risks; 7.Monitoring compliance with internal procedures for project implementation (creation of applications/purchase orders, interaction with the financial team to monitor the fulfillment of obligations to partners, etc.); 8.Formation, coordination and provision of interim and final reports on projects.

1. Organization of work on after-sales service (including warranty) of the main and auxiliary equipment (sorters, conveyors of various types, volume measurement systems, cameras, etc.); 2. Organization of work for outsourced contractors providing after-sales and repair services, and control over their service processes and results. 3. Establishment and management of the own maintenance and repair team: formulation of equipment maintenance plans, assignment of work tasks, clarification of employee job responsibilities, organization of team training, etc. 4. Response to customer fault feedback, coordination of internal resources for rapid response, and ensuring quick resolution of customer after-sales issues. 5. Upon occurrence of a warranty event, determine the fault level, verify the fault facts, complete fault repair within the time limit agreed in the contract with the client, and provide a clear root cause analysis. 6. Control of communication and timely provision of information in the framework of online support. 7. Compilation of internal and external documents related to the scope, cycle and progress of after-sales services, and formulation of form templates, service standards and full-process solutions for equipment after-sales services. 8. Participation in the development of supply contracts and in the formation of prices for equipment, taking into account after-sales service. 9. Participation in the preparation/developmen of equipment operation and maintenance training materials for client engineering and technical personnel, conducting training for clients as required by the contract, and completing inspection and maintenance work. 10. Participation in the verification and development of documents provided within the framework of the contract (preventive maintenance plan, list of system elements for daily visual maintenance, electrical diagrams, drawings, etc. 11. Preparation of internal and external documentation regarding the inventory management, control and replenishment of the spare parts warehouse, as well as organization of spare parts procurement in response to customer requirements. 12. Ensuring all on-site operations comply with safety specifications and requirements. 13. Taking the lead in handling additional customer demand projects (such as software function adjustments, equipment design changes and other related needs. 14. Submission of internal work reports and statements in accordance with requirements.

1. Organization of work on after-sales service (including warranty) of the main and auxiliary equipment (sorters, conveyors of various types, volume measurement systems, cameras, etc.); 2. Organization of work for outsourced contractors providing after-sales and repair services, and control over their service processes and results. 3. Establishment and management of the own maintenance and repair team: formulation of equipment maintenance plans, assignment of work tasks, clarification of employee job responsibilities, organization of team training, etc. 4. Response to customer fault feedback, coordination of internal resources for rapid response, and ensuring quick resolution of customer after-sales issues. 5. Upon occurrence of a warranty event, determine the fault level, verify the fault facts, complete fault repair within the time limit agreed in the contract with the client, and provide a clear root cause analysis. 6. Control of communication and timely provision of information in the framework of online support. 7. Compilation of internal and external documents related to the scope, cycle and progress of after-sales services, and formulation of form templates, service standards and full-process solutions for equipment after-sales services. 8. Participation in the development of supply contracts and in the formation of prices for equipment, taking into account after-sales service. 9. Participation in the preparation/developmen of equipment operation and maintenance training materials for client engineering and technical personnel, conducting training for clients as required by the contract, and completing inspection and maintenance work. 10. Participation in the verification and development of documents provided within the framework of the contract (preventive maintenance plan, list of system elements for daily visual maintenance, electrical diagrams, drawings, etc. 11. Preparation of internal and external documentation regarding the inventory management, control and replenishment of the spare parts warehouse, as well as organization of spare parts procurement in response to customer requirements. 12. Ensuring all on-site operations comply with safety specifications and requirements. 13. Taking the lead in handling additional customer demand projects (such as software function adjustments, equipment design changes and other related needs. 14. Submission of internal work reports and statements in accordance with requirements.