字节跳动云计算技术支持专家-火山引擎
社招全职5年以上PK6P地点：北京状态：招聘
任职要求
1. 计算机科学或者相关专业，5年以上传统/DevOps/开发/售后/技术服务工作经验 2. 熟悉两种以上相关领域 ，相关领域有Linux操作系统、Windows操作系统、网络、数据库(MySQL、SQL server、PostGreSQL、Oracle、MongoDB、Redis、Cassandra、ClickHouse)、中间件(ElasticSearch、Kafka、RocketMQ、RabbitMQ)、视频云(RTC、音视频、安卓IOS开发经验)、DevOps(Kubernetes、容器、CI/CD)、CDN 3. 有良好的沟通能力，较强的抗压能力以及独立完成工作能力，做事认真、负责； 4. 了解使用各类调试、测试工具，具备Shell、Python、Golang、C/C++、JAVA等开发能力者优先； 5. 公有云技术支持经验优先。
工作职责
1. 为客户提供技术支持服务，负责疑难问题的快速定位、问题分析解决 2. 整理输出官方技术文档与解决方案，指导用户合理使用云产品 3. 良好的沟通能力，关注细节，主观能动性强，具有以客户为中心的理念；
包括英文材料
DevOps+
https://roadmap.sh/devops
Step by step guide for DevOps, SRE or any other Operations Role in 2025
https://zhuanlan.zhihu.com/p/562036793
DevOps中的Dev指的是Development（开发），Ops指的是Operations（运维），用一句话来说，DevOps就是打通开发运维的壁垒，实现开发运维一体化。
Linux+
https://ryanstutorials.net/linuxtutorial/
Ok, so you want to learn how to use the Bash command line interface (terminal) on Unix/Linux.
https://ubuntu.com/tutorials/command-line-for-beginners
The Linux command line is a text interface to your computer.
https://www.youtube.com/watch?v=6WatcfENsOU
In this Linux crash course, you will learn the fundamental skills and tools you need to become a proficient Linux system administrator.
https://www.youtube.com/watch?v=v392lEyM29A
Never fear the command line again, make it fear you.
https://www.youtube.com/watch?v=ZtqBQ68cfJc
Windows+
[英文] Windows 10 Tutorial
https://www.tutorialspoint.com/windows10/index.htm
This tutorial gives you all the indepth information on this new operating system and its procedures.
SQL+
https://liaoxuefeng.com/books/sql/introduction/index.html
什么是SQL？简单地说，SQL就是访问和处理关系数据库的计算机标准语言。
https://sqlbolt.com/
Learn SQL with simple, interactive exercises.
https://www.youtube.com/watch?v=p3qvj9hO_Bo
In this video we will cover everything you need to know about SQL in only 60 minutes.
MySQL+
https://juejin.cn/post/7190306988939542585
这是一篇 MySQL 通关一篇过硬核经验学习路线，包括数据库相关知识，SQL语句的使用，数据库约束，设计等。
[英文] MySQL Tutorial
https://www.mysqltutorial.org/
your go-to resource for mastering MySQL in a fast, easy, and enjoyable way.
https://www.youtube.com/watch?v=5OdVJbNCSso
MySQL SQL tutorial for beginners
https://www.youtube.com/watch?v=7S_tz1z_5bA
This beginner-friendly course teaches you SQL from scratch.
Oracle+
[英文] Oracle Tutorial
https://www.oracletutorial.com/
On this website, you can learn Oracle Database fast and easily.
https://www.youtube.com/watch?v=QHYuuXPdQNM&list=PL_c9BZzLwBRJ8f9-pSPbxSSG6lNgxQ4m9
MongoDB+
https://learnxinyminutes.com/mongodb/
MongoDB is a NoSQL document database for high volume data storage.
https://studio3t.com/academy/#courses
The fastest way to learn MongoDB
https://www.youtube.com/watch?v=c2M-rlkkT5o
This video will give you and introduction to MongoDB in 1 Hour. Afterwards I recommend exploring aggregation, replication, and sharding.
https://www.youtube.com/watch?v=ExcRbA7fy_A&list=PL4cUxeGkcC9h77dJ-QJlwGlZlTd4ecZOA
You'll learn how to use MongoDB (a NoSQL database) from scratch. You'll also learn how to integrate it into a simple Node.js API.
Redis+
[英文] Developer Hub
https://redis.io/dev/
Get all the tutorials, learning paths, and more you need to start building—fast.
https://www.runoob.com/redis/redis-tutorial.html
REmote DIctionary Server(Redis) 是一个由 Salvatore Sanfilippo 写的 key-value 存储系统，是跨平台的非关系型数据库。
https://www.youtube.com/watch?v=jgpVdJB2sKQ
In this video I will be covering Redis in depth from how to install it, what commands you can use, all the way to how to use it in a real world project.
Cassandra+
[英文] Learn Cassandra
https://teddyma.gitbooks.io/learncassandra/content/index.html
This book step-by-step guides developers to understand what Cassandra is, how Cassandra works and how to use the features and capabilities of Apache Cassandra 2.0.
https://www.freecodecamp.org/news/the-apache-cassandra-beginner-tutorial/
In this tutorial I will introduce you to Apache Cassandra, a distributed, horizontally scalable, open-source database.
https://www.youtube.com/watch?v=J-cSy5MeMOA
Apache Cassandra is an open source NoSQL distributed database.
ClickHouse+
[英文] Advanced Tutorial
https://clickhouse.com/docs/tutorial
Learn how to ingest and query data in ClickHouse using the New York City taxi example dataset.
https://www.youtube.com/watch?v=FtoWGT7kS-c
ClickHouse is an open-source column-oriented DBMS for online analytical processing that allows users to generate analytical reports using SQL queries in real-time.
https://www.youtube.com/watch?v=Rhe-kUyrFUE&list=PL0Z2YDlm0b3gcY5R_MUo4fT5bPqUQ66ep
中间件+
https://www.youtube.com/watch?v=1oWPUpMheGk
ElasticSearch+
https://www.youtube.com/watch?v=a4HBKEda_F8
Learn about Elasticsearch with this comprehensive course designed for beginners, featuring both theoretical concepts and hands-on applications using Python (though applicable to any programming language). The course is structured in two parts: first covering essential Elasticsearch fundamentals including index management, document storage, text analysis, pipeline creation, search functionality, and advanced features like semantic search and embeddings; followed by a practical section where you'll build a real-world website using Elasticsearch as a search engine, working with the Astronomy Picture of the Day (APOD) dataset to implement features such as data cleaning pipelines, tokenization, pagination, and aggregations.
Kafka+
https://developer.confluent.io/what-is-apache-kafka/
https://www.youtube.com/watch?v=CU44hKLMg7k
https://www.youtube.com/watch?v=j4bqyAMMb7o&list=PLa7VYi0yPIH0KbnJQcMv5N9iW8HkZHztH
In this Apache Kafka fundamentals course, we introduce you to the basic Apache Kafka elements and APIs, as well as the broader Kafka ecosystem.
RocketMQ+
https://www.baeldung.com/apache-rocketmq-spring-boot
In this tutorial, we’ll create a message producer and consumer using Spring Boot and Apache RocketMQ, an open-source distributed messaging and streaming data platform.
RabbitMQ+
[英文] RabbitMQ Tutorials
https://www.rabbitmq.com/tutorials
These tutorials cover the basics of creating messaging applications using RabbitMQ.
https://www.youtube.com/watch?v=bfVddTJNiAw
RabbitMQ is a powerful message broker that can help you create resilient and scalable applications.
Kubernetes+
https://kubernetes.io/docs/tutorials/kubernetes-basics/
This tutorial provides a walkthrough of the basics of the Kubernetes cluster orchestration system.
https://kubernetes.io/zh-cn/docs/tutorials/kubernetes-basics/
本教程介绍 Kubernetes 集群编排系统的基础知识。每个模块包含关于 Kubernetes 主要特性和概念的一些背景信息，还包括一个在线教程供你学习。
https://www.youtube.com/watch?v=s_o8dwzRlu4
Hands-On Kubernetes Tutorial | Learn Kubernetes in 1 Hour - Kubernetes Course for Beginners
https://www.youtube.com/watch?v=X48VuDVv0do
Full Kubernetes Tutorial | Kubernetes Course | Hands-on course with a lot of demos
CI+
https://www.ibm.com/cn-zh/think/topics/continuous-integration
持续集成 (CI) 是一种软件开发实践，开发人员在整个开发周期中会定期将新的代码和代码变更集成到中央代码存储库中。它是 DevOps 和敏捷方法的关键组成部分。
https://www.youtube.com/watch?v=42UP1fxi2SY
CD+
https://www.redhat.com/zh-cn/topics/devops/what-is-ci-cd
CI/CD 是持续集成和持续交付/部署的缩写，旨在简化并加快软件开发生命周期。
https://www.youtube.com/watch?v=R8_veQiYBjI&list=PLy7NrYWoggjzSIlwxeBbcgfAdYoxCIrM2
Bash+
[英文] The Bash Guide
https://guide.bash.academy/
A quality-driven guide through the shell's many features.
https://www.youtube.com/watch?v=tK9Oc6AEnR4
Understanding how to use bash scripting will enhance your productivity by automating tasks, streamlining processes, and making your workflow more efficient.
Python+
https://liaoxuefeng.com/books/python/introduction/index.html
中文，免费，零起点，完整示例，基于最新的Python 3版本。
https://www.learnpython.org/
a free interactive Python tutorial for people who want to learn Python, fast.
https://www.youtube.com/watch?v=K5KVEU3aaeQ
Master Python from scratch 🚀 No fluff—just clear, practical coding skills to kickstart your journey!
https://www.youtube.com/watch?v=rfscVS0vtbw
This course will give you a full introduction into all of the core concepts in python.
Go+
https://www.youtube.com/watch?v=8uiZC0l4Ajw
学习Golang的完整教程！从开始到结束不到一个小时，包括如何在Go中构建API的完整演示。没有多余的内容，只有你需要知道的知识。
C+
https://www.freecodecamp.org/chinese/news/the-c-beginners-handbook/
本手册遵循二八定律。你将在 20% 的时间内学习 80% 的 C 编程语言。
https://www.youtube.com/watch?v=87SH2Cn0s9A
https://www.youtube.com/watch?v=KJgsSFOSQv0
This course will give you a full introduction into all of the core concepts in the C programming language.
https://www.youtube.com/watch?v=PaPN51Mm5qQ
In this complete C programming course, Dr. Charles Severance (aka Dr. Chuck) will help you understand computer architecture and low-level programming with the help of the classic C Programming language book written by Brian Kernighan and Dennis Ritchie.
C+++
https://www.learncpp.com/
LearnCpp.com is a free website devoted to teaching you how to program in modern C++.
https://www.youtube.com/watch?v=ZzaPdXTrSb8
Java+
https://www.youtube.com/watch?v=eIrMbAQSU34
Master Java – a must-have language for software development, Android apps, and more! ☕️ This beginner-friendly course takes you from basics to real coding skills.
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社招5年以上A99014A
1、负责火山引擎大客户售后服务支持，为大客户提供高效、优质的服务体验； 2、面向火山引擎客户，在计算、存储、云原生技术方向提供专业的技术咨询和指导；同时，有效收集用户反馈信息，进行汇总提炼，为产品的持续优化提供有力支撑与驱动； 3、作为技术支持专家，针对复杂问题，与产研团队展开直接合作，通过紧密协作确保问题得以高效、妥善解决，保障客户业务的正常运转； 4、优秀的项目管理能力，善于思考和推进解决复杂的问题。
更新于 2025-04-01