高德地图高德销服科技-销售运营（for 交易）-杭州

1、负责并主导全球市场（包括东南亚、日本、北美和欧洲）从销售机会到现金回款流程的运营支持工作（包括但不限于报价审批、合同管理、含试用和赠送的交易架构设计、服务激活、订单录入/取消等），以提升并最大化销售速度； 2、确保所有内部系统的数据准确性和合规性，对销售报价、订单、发票等进行核实； 3、为销售团队提供日常支持，处理咨询、解决问题，并就流程和使用情况建立定期沟通机制； 4、对交易场景进行量化分析，针对复杂交易权衡客户需求和飞书政策，提供最佳处理建议； 5、主动与运营、财务、法务、税务和系统团队协作，简化并改进业务实践，包括工具、模板、流程和服务级别协议（SLA），以提高交易处理团队的效率； 6、为销售及其他相关利益方提供定价、报价、客户接入流程和最佳实践等方面的培训和建议。 1.Drive and own operational support for Opportunity to Cash sales processes for global markets across South-East Asia, Japan, North America and Europe (including but not limited to quote approvals, contract management, deal structure with trial & gift, service activation, booking/debooking) to improve and maximize sales velocity; 2.Ensure data accuracy and compliance across all internal systems, which requires verification on sales quotations, order forms, invoices, etc; 3.Provide daily support to sales teams to handle inquiries, troubleshoot problems, and set up regular communications on processes and usage; 4.Quantitatively analyzes deal scenarios to advise on the best approach weighing customer needs and Lark's policy for complicated deals; 5.Proactively collaborate with Operations, Finance, Legal, Tax and System teams to streamline and improve business practices, including tools, templates, processes and SLAs, to increase the efficiency of the Deal Desk team; 6.Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and best practices.

1.了解美食休娱行业商户需求及销售作业流程，结合业务策略，制定策略及玩法，并推动业务策略落地，对关键指标进行监控和复盘，开展销售资源精细化运营； 2.通过市场洞察，数据分析等方式，制定和优化策略、方案，及时发现和定位业务问题，预警风险，并提供解决方案建议，提升各环节转化率，促进业务目标达成 3.专项推进：依据业务发展需求，制定行业专项，有效协同产品、数据、中台、销售、商家运维等各部门，完成专项策略、产品/工具/机制等专项共建和执行，达成专项目标；

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1.负责制定销售运营策略，确保团队实现销售目标和业绩指标； 2.管理和指导销售团队，包括招聘、培训、激励和绩效评估； 3.确保销售流程的顺畅进行，协调各部门资源以支持销售活动； 4.负责销售数据分析和报告，及时发现问题并提出改进措施； 5.协助制定销售预算和费用控制计划，确保销售运营的高效运转。 Job Responsibilities： 1. Responsible for developing sales and operational strategies to ensure the team achieves sales goals and performance indicators; 2. Manage and guide the sales team, including recruitment, training, motivation, and performance evaluation; 3. Ensure the smooth progress of the sales process and coordinate resources from various departments to support sales activities; 4. Responsible for sales data analysis and reporting, promptly identifying problems and proposing improvement measures; 5. Assist in developing sales budgets and expense control plans to ensure efficient operation of sales operations.