阿里巴巴Alibaba International Digital Commerce Group-Global Sales Operations Manager(Sell-out)-Seoul
任职要求
2-7 years of relevant experience in e-commerce/platform field (business planning, sales operations, partnerships, or PM) Experience driving work and achieving results through collaboration with internal organizations and external partners Global work experience collaborating with overseas platforms or global partners Proficiency in Chinese or English for business communication (Preferred) Experience in global sales operations (reverse direct import, cross-b…
工作职责
The Sell Out organization drives Gmarket's global e-commerce expansion. It handles outbound cross-border commerce (reverse direct import) of domestic products overseas, strengthening Gmarket's position in the global e-commerce market and creating sustainable growth. This position is responsible for sales performance (Sell-out) of Gmarket's global commerce (reverse direct import) business, performing end-to-end operations from business strategy planning to product/promotion operations, and sales/profit & loss management based on collaboration with overseas platforms. [Key Responsibilities] 1. Global Commerce Business Planning & Performance Management (40%) Establish business strategies based on global market and data analysis Set sales targets (Sell-out) and KPIs Manage revenue/profit & loss (P&L) and performance reporting 2. Global Sales Operations (40%) Select products and develop operation strategies for overseas platforms Plan and execute promotions, configure featured products Establish and manage sales/customer service policies 3. Global Projects & Partner Communication (20%) Operate collaboration projects with overseas platforms (China, etc.) and internal key departments Manage schedules/tasks, review estimates and negotiate Coordinate issues and execute communication-focused solutions Sell Out组织是推动Gmarket全球电商扩张的核心部门。负责韩国商品海外出口（逆向直购）业务，在全球电商市场中强化Gmarket的地位，实现可持续增长。 该职位负责Gmarket全球电商（逆向直购）业务的销售业绩（Sell-out），基于与海外平台的合作，从商业策略制定到商品/促销运营，以及销售额/损益管理等端到端业务。 [主要工作] 1. 全球电商商业策划及业绩管理（40%） 基于全球市场及数据分析制定商业策略 设定销售目标（Sell-out）及KPI 管理销售额/损益（P&L）及业绩报告 2. 全球销售运营（40%） 针对海外平台进行商品选择及运营策略制定 策划执行促销活动，配置展示商品 制定销售/客服相关政策并进行运营管理 3. 全球项目及合作伙伴沟通（20%） 运营与海外平台（中国等）及内部核心部门的合作项目 管理日程/任务，审核报价并进行谈判 协调问题并以执行为中心的沟通
通過上門拜訪結合其它業務模式，爲有出口需求的企業，提供外貿營銷解决方案及專業的售後服務。 1、指導客戶熟練掌握阿里巴巴網站使用和SCRM的操作技巧，解答客戶常見問題； 2、協助客戶分析行業動向和網站使用情况等信息，確保客戶問題第一時間得到有效解决； 3、和客戶建立長期良好的合作關係，提供適合企業的外貿營銷解决方案；
Responsibilities: 1. Manage and oversee the logistics and customs clearance processes of platform products from China to Brazil, ensuring compliance with Brazilian laws and regulations. 2. Coordinate relationships with Brazilian customs, logistics providers, and government agencies to enhance clearance quality and efficiency. 3. Track changes in customs policies and regulations in the Brazilian market to ensure compliance and forward-thinking business operations. 4. Address issues in cross-border e-commerce clearance operations such as inspections, timeliness, customer complaints, and key processes. 5. Develop and execute strategies to optimize tariffs and logistics costs, improving AliExpress's competitiveness in the Brazilian market. 6. Provide training in cross-border customs matters to enhance the professional capabilities of team members. 1. 管理和监督平台产品从中国到巴西的物流和关务清关流程，确保遵守巴西的相关法律法规。 2. 协调与巴西海关、物流供应商及政府机构的关系，推动清关品质与效率提升。 3. 跟踪巴西市场的关务政策和规则的变化，确保平台业务的合规性和前瞻性。 4. 解决在跨境电商清关运营中遇到的清关查验、时效、客诉、节点等问题。 5. 制定和执行关税及物流成本优化策略，提高速卖通在巴西的市场竞争力。 6. 提供跨境关务方面的培训，提升团队成员的专业能力。
1. Local to Local E-commerce Logistics Operations - Polish Market: Establish operation process and management mechanism from scratch for the local to local business to support the growth strategy from the ecommerce side. 2. Coordination & Accountability: Oversee the management of local service providers and facilitate internal collaboration, taking responsibility for cost efficiency, transit times, and customer satisfaction. You will be instrumental in addressing operational issues and fostering seamless communication between internal and external clients. 3. End-to-End Logistics Optimization: Immerse yourself in every facet of the logistics chain (from merchant to final consumers), exerting meticulous control over each stage. Act as the representative in driving continuous improvement and refinement of processes and systems. 4. Operational Exceptions & Project Delivery: Manage and resolve a variety of operational anomalies, exercise strong control over local logistics expenses, and successfully execute project-based tasks assigned by the company 职位描述： 1. 本对本电商物流运营-波兰市场，从0搭建运营流程和管理体系予以支持电商平台的业务发展； 2.负责协调当地服务商管理运营问题，及协调内部的合作沟通，对线路成本、时效以及客户体验负责； 3.深入物流全链路各环节，把控每个环节，作为业务方对流程和系统进行不断优化和完善 4.处理各类运营异常，管控本地物流成本，及完成公司安排的项目性工作
About Miravia : Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we work with teams from all over the world to build the e-commerce platforms of tomorrow. We seek a strategic Senior Manager, Product & Content Compliance to safeguard our platform against illegal products and harmful UGC while balancing business growth with evolving legal mandates. Key Responsibilities: 1. Product Compliance Strategy & Execution Lead the development and implementation of strategies to detect, review, and action prohibited/illegal product listings using smart automation and manual oversight. Create, update, and enforce Seller Policies and SOPs to align with local and EU regulations (e.g., consumer safety, restricted items) and platform standards. Design and optimize smart detection rules to flag high-risk products, ensuring scalability and accuracy. Manage an operations team responsible for manual reviews of product listings, appeals, and seller reports. Define permissible product categories, set requirements (e.g., certifications, documentation), and enforce restrictions. Collaborate with Legal, Product, and Engineering teams to integrate new compliance requirements. 2. User-Generated Content (UGC) Compliance Develop and execute strategies to monitor and moderate prohibited UGC (reviews, images, videos) in compliance with laws and platform guidelines. Establish content policies and moderation workflows, balancing user expression with safety. Build smart detection systems to identify harmful content (e.g., hate speech, fraud) and reduce false positives. Oversee a team handling UGC reviews, user reports, and appeals, ensuring timely resolution. Partner with Product and Data teams to implement UGC compliance tools. 3. Cross-Functional Leadership Advise senior leadership on compliance risks, trends, and mitigation strategies. Drive process improvements through data analysis (using SQL), automation, and stakeholder feedback. Manage compliance-related projects end-to-end, ensuring alignment with business goals.