阿里巴巴LAZADA-LazPay Insurance Associate-PH
任职要求
Qualifications & Skills - Bachelor's/College Degree and at least 2 years of experience - Excellent relationship and networking skills and the ability to find and nurture business opportunities; - Effective written, verbal communication, and presentation skills as well as stakeholder management - Strong analytical skills, project management and digital product operations experience are preferred Requirements/Qualifications(good to have): - A good understanding of the Insurance Tech as well as the Non-Life Insurance industry landscape in the Philippines; - Has previous experience in insurance industry either via traditional or digital channels - Previous E-commerce experience (big plus)
工作职责
The role LazPay is the payments and financial services arm of Lazada and is part of the Financial and Payment Business organization of Alibaba International Digital Commerce (AIDC). LazInsure is a growing business unit that focuses on providing embedded insurance solutions within AIDC's e-commerce platforms. We are looking for a customer centric and motivated individual to help with operations and insights to drive the best user experience for Lazada buyers who avail of our insurance products Key Tasks & Responsibilities - Leads the identification and development of business opportunities by doing market opportunity sizing and development of business cases; - Own end to end process of operating and launching insurance products for Lazada in the Philippines - Deliver sales of products, programs, and services through e-commerce platform embedded sales and other channels as measured by net revenue - Setup Customer Segmentation, Strategy, and Retention including insights and business intelligence with support of internal Business intelligence team; - Lead in driving the expansion of products and services through partnerships and vendor selection - Regularly monitor market and benchmark against competition, track regulatory landscape changes, as well as overall InsurTech developments locally and globally - Oversees communication with internal units regarding updates or changes to the products and manages key stakeholders within Alibaba International Digital Commerce - Manage relationships with insurance partners, assisting with the preparation of contractual agreements and ensure that these are fully adhered to as needed - Drive win-win negotiations between Lazada and insurance partners· Contribute to category performance management and deliver insights to senior management - Prepare for and assist with the implementation of regular campaigns and initiatives - Identify and champion product improvements - Any other duties that may be assigned
Key Responsibilities: 1. Business Case Development: Lead market research and collaborate with stakeholders to define business requirements and develop operation strategic plans. Develop business cases, including project opportunity projections and campaign budgeting models. 2. Project Management: Lead insurance partnership delivery projects, coordinating with digital product, tech, internal corporate functional teams and partner teams. Develop and manage project timelines, operational initiatives, operate user growth campaigns, ensuring alignment with business goals. Work with tech teams to integrate insurance products into digital platforms with all parties 3. Post-Launch Operations: Monitor product performance and gather customer feedback for improvements. Lead issue resolution and performance optimization post-launch. Govern monthly finance reconciliation and settlement processes with insurerance partners 4. User Growth & Marketing: Design and implement campaign strategies to attract and retain users through digital marketing campaigns. Analyze user behavior in data driven approach to enhance engagement and satisfaction.
Ant International is looking for a Business & Product Operations, Senior Manager to drive the adoption and growth of, Buy Now Pay Later (BNPL) product which spans across Southeast Asia. As part of the Regional Team, you will be the key personnel to ensure the smooth-running operations of our lending business supporting across leading Alibaba E-commerce platforms responsible for all internal and external stakeholder management. You are a goal-getter, a people person and a desired team player for the regional and local country teams and a hands-on project manager to manage projects efficiently and implement the product roadmap and plans. • Manage the entire chain of business operations from product development plans, campaign management, marketing and partnership collaboration with internal stakeholders with cross function teams such as product, technology, legal, finance, compliance, marketing, credit risk and customer service within Alibaba E-commerce platforms. • Work with our internal and external partners to drive the adoption and growth of BNPL in-country with good understanding of the fintech/ lending scenes in the markets. • Contribute and influence the product roadmap together with our product development and technology team to improve overall user experience, develop product features and product operational tools to improve the overall product user conversions and experience. • A data expert with the ability to analyse and report key business metrics that will have a strong influence on business decisions. • Deep understanding of marketing conversation funnel and user behaviour metrics with the ability to analyse current user retention, traffic to create meaningful and impactful campaigns to educate and drive adoption for BNPL usage. • To plan and execute marketing campaigns and projects with relevant cross-function domains to increase overall reach and visibility of BNPL. • Role also entails day to day operation managements from internal, external stakeholder alignment and communications with partners, promotion campaigns management, UAT, product roadmap planning, reporting and budget management.
· Develop and manage strong partnerships with Financial Institutions (Payment Channel Partners) globally for Consumer Digital Credit Channel including BNPL and Cash Loan. · Lead Strategic Partnership Development: Cultivate highly effective and deep relationships with existing FI partners. Source, negotiate, and close new strategic partnerships. · Provide actionable insights to shape product and partnerships: Drive impactful collaboration with cross-functional teams in product, engineering, legal & compliance, marketing, fund & FX, customer service, and operations to develop and execute a business strategy. · Support merchants (both local and cross-border) to grow in the market: For example, help merchants expand with new payment channels; launch new products with channel partners to improve user experience; coordinate co-marketing for merchants & channels. · Maintain daily operations with partners: Troubleshoot, support campaigns, conduct business reviews, optimize costs, and improve payment success rates, etc.
作为阿里国际数字商业（AIDC）集团的支付产品经理，将为阿里巴巴集团国际化电商业务，构建平台化支付能力，为海外用户提供良好的电商支付体验，助力阿里国际的金融与支付业务多国家的业务发展。工作中，你将组织和带领跨职能团队完成大型项目协作，协同如设计团队，技术团队，客资财务，法务合规，客户服务和三方机构等多团队共同完成产品交付。 工作职责： ●负责产品功能的规划及方案的撰写和落地，满足阿里国际化生态下对支付方式能力的覆盖，以及提供全球有竞争力的支付能力的要求； ●负责搭建支付中台的能力，服务于 AIDC多国家多支付工具的标准化接入；同时构建标准化收单支付、营销、结算的产品能力，服务于 AIDC 信贷以及保险等金融业务的发展； ●通过与多团队协作，协同完成支付产品整体解决方案的攥写，评审和产品方案的落地； ●关注用户研究、行业竞品研究，持续进行产品微创新。