蚂蚁金服Ant International-Business Operations Manager（Hangzhou）-Antom

Ant International Legal Department is seeking a legal counsel to support Antom business operations (in particular the growth initiatives). The role may be based in Shanghai or Hangzhou and will primarily support an innovative team that engages in projects with merchant, channels and other partners to increase traffic and engagement. This role supports projects and initiatives of the business unit globally, working side-by-side with a creative team in a dynamic and challenging environment, to support the development and roll-out of novel products or initiatives. The successful candidate should be a sensible advisor and partner to Business and senior management, allowing them to make informed decisions based on risk-based approach and other overarching corporate policies. Job scope 1) Drafting, negotiating and reviewing contracts relating to SaaS services, marketing services, advertising and distribution services, framework arrangements, procurement and other collaborations 2) Provide legal support and advice to the international business team on a wide variety of cross-border regulatory matters, including conducting legal analysis on new product initiatives and working closely with compliance, AML and privacy team to ensure regulatory risks are properly managed. 3) Working closely with legal experts from various jurisdictions and multiple disciplines, including financial regulatory, data privacy, intellectual property, tax, etc. 4) Supporting the internal review and approval processes for new initiatives. 5) Keeping abreast of changes in laws and regulations related to payment services, financial services and contracts, and providing updates to the legal team and internal stakeholders. 6) Support legaltech initiatives including creation of standard form documents for automation, adding to regulatory knowhow database etc. 7) Managing external legal counsel as needed in an effective and efficient manner. 8) Escalating issues, as appropriate, and partnering collaboratively with other team members to support the business.

We are seeking a highly skilled Website Product Manager with expertise in website design and optimization, as well as technical program management. The ideal candidate will have a minimum of 8 years of experience managing and optimizing large-scale websites for international audiences. In this role, you will be responsible for designing, testing, and implementing strategies to improve the usability, functionality, and performance of Alibaba Cloud's international website, while collaborating closely with cross-functional teams to ensure timely execution of initiatives. You are passionate about our mission to build an innovative website that advances business goals and delivers exceptional user experiences. 1. Website Redesign & Optimization: ● Lead the redesign and continuous improvement of Alibaba Cloud's international website, ensuring it aligns with global brand standards and user expectations. ● Identify pain points and opportunities via competitive analysis, user research and operational data analysis, and propose optimization strategies (e.g., navigation redesign, form simplification, search experience improvements). ● Design and execute A/B tests to validate feature improvements (e.g., conversion rate increase, bounce rate reduction). 2. Project Management: ● Own the lifecycle of website functionalities, from requirement gathering to development, testing, and post-launch iteration by closely work with development team. ● Leverage strong communication skills to coordinate cross-functional teams (design, marketing, operations, legal) and ensure projects are delivered on time and to high quality standards. ● Maintain transparency through regular meetings, emails, or reports, ensuring alignment with leadership and cross-team objectives. 3. AI-Powered Website Enhancements: ● Leverage AI technologies to enhance website functionality, such as chatbots, recommendation engines, and dynamic content delivery. ● Collaborate with AI and engineering teams to integrate advanced features like predictive analytics, personalized recommendations, and automated workflows. 4. Performance Monitoring & Analytics: ● Use tools like Google Analytics or similar platforms to monitor website performance and user behavior. ● Track KPIs such as traffic, engagement, conversion rates, and customer satisfaction, providing actionable insights to stakeholders. ● Continuously iterate on the website based on data-driven findings to improve overall performance.

Responsibilities - Develop and execute user growth strategies for Al consumer apps and websites, covering the full lifecycle of user acquisition, activation, retention and referral. - Own user acquisition and growth initiatives via influencer marketing, paid media, community operations, and content distribution. - Continuously monitor trends, user feedback and user behavior analytics in target markets to gather market insights. - Develop product positioning strategies based on market research, user behavior analysis and competitor benchmark. - Collaborate cross-functionally with product, engineering, design, and operations teams to rapidly ® iterate and launch growth initiatives. - Initiate and manage cross-channel growth strategies, including social media (Meta, TikTok, LinkedIn), community operations and event marketing. - Build and manage user communities (Discord, Facebook Groups, Reddit, Telegram, etc.) to increase engagement and retention. - Plan and execute global influencer campaigns (KOL/KOC), identify top-performing creators, and track ROl and conversions. - Drive organic content growth on platforms like TikTok, Instagram, and YouTube Shorts to acquire users at low cost. - Run and optimize paid advertising campaigns (Meta, TikTok, Google, etc.), including creative testing and budget allocation. - Coordinate SEO strategy and execution to improve product visibility on international search engines. - Analyze channel performance and user acquisition metrics, and build repeatable growth playbooks. - Establish user insights frameworks, leveraging data analytics to identify high-value user characteristics.

Alibaba International Digital Commerce is looking for a Business Operations & Partnerships, Manager/ Senior Manager to drive the adoption and growth of Buy Now Pay Later (BNPL) product. As part of the Alibaba International Digital Commercial Digital Credit Team, you will be responsible for the continued business growth of BNPL and the main person in charge in the markets. This position is based in Hangzhou, China. • Manage the entire chain of business operations from product development plans, campaign management, marketing and partnership collaboration with internal stakeholders with cross function teams such as product, technology, legal, finance, compliance, marketing, credit risk and customer service within Aliexpress. • Work with our partner(s) to drive the adoption and growth of BNPL in Mexico and Brazil with good understanding of the fintech/ lending scenes regionally or globally. • Contribute and influence the product roadmap together with our product development and technology team to improve overall user experience, develop product features and product operational tools to improve the overall product user conversions and experience. • A data expert with the ability to analyse and report key business metrics that will have a strong influence on business decisions. • Deep understanding of marketing conversation funnel and user behaviour metrics with the ability to analyse current user retention, traffic to create meaningful and impactful campaigns to educate and convert Aliexpress BNPL users. • Role also entails day to day operation managements from external alignment and communications with partners, promotion campaigns management, UAT, product roadmap planning, reporting and budget management.