蚂蚁金服Ant International-Financial Institution Business Development Manager-LazPay
任职要求
· Over 5 years of work experience, with 3 years in Financial Institutions or Fintech (experience in third-party payment companies, digital payments, payment solutions, or merchant acquiring is preferred). · In-depth understanding of the payment industry and acquiring, both local and cross…
工作职责
· Develop and manage strong partnerships with Financial Institutions (Payment Channel Partners) globally for Consumer Digital Credit Channel including BNPL and Cash Loan. · Lead Strategic Partnership Development: Cultivate highly effective and deep relationships with existing FI partners. Source, negotiate, and close new strategic partnerships. · Provide actionable insights to shape product and partnerships: Drive impactful collaboration with cross-functional teams in product, engineering, legal & compliance, marketing, fund & FX, customer service, and operations to develop and execute a business strategy. · Support merchants (both local and cross-border) to grow in the market: For example, help merchants expand with new payment channels; launch new products with channel partners to improve user experience; coordinate co-marketing for merchants & channels. · Maintain daily operations with partners: Troubleshoot, support campaigns, conduct business reviews, optimize costs, and improve payment success rates, etc.
• Relationship Cultivation: Cultivate robust, long-term relationships with our FI clients, comprising e-wallets, commercial banks, and other financial entities. Grasp their distinct business needs, challenges, and objectives within the payment, marketing and user growth solutions landscape • Multi-Solution Growth Strategy: Collaborate with BD team to discern upsell and cross-sell prospects within existing FI client accounts. Conduct meticulous analysis of client portfolios to proactively identify growth potential and devise bespoke solutions across payment and marketing domains • Innovation and Solution Presentation: Craft and deliver captivating presentations, product demonstrations, and proposals to FI clients, showcasing the extraordinary value and benefits of our integrated payment and marketing solutions • Tailored Needs Assessment: Conduct comprehensive needs assessments for each FI client, delving into their unique payment processing requisites, marketing objectives, compliance imperatives, and technological preferences • Collaborative Contract Negotiation: Lead purposeful and collaborative contract negotiations with FI clients, forging mutually beneficial terms while upholding industry regulations and best practices. • Elevated Customer Support: Provide elite customer support to FI clients, formulating regular reviews, catering to inquiries, troubleshooting complexities, and ensuring complete satisfaction • Industry Insight and Expertise: Stay at the forefront of payment and marketing industry developments, encompassing cutting-edge technologies, regulatory transformations, and competitor dynamics. Leverage your expertise to offer strategic advice to FI clients • Revenue Forecasting Excellence: Engage in astute monitoring and analysing account performance, payment processing volumes, marketing campaign effectiveness, and revenue trends for each FI client. Deliver regular updates and precise revenue forecasts to the management team • Solution-Focused Issue Resolution: Collaborate seamlessly with internal teams, such as Product team, Tech team, etc., to proactively address and resolve any client concerns or technical intricacies • CRM Empowerment: Harness the power of our CRM system to maintain meticulous records of all client interactions, sales endeavours, and progress, empowering data-driven decision-making
Build and foster relationships with senior executives in business, product, engineering, finance and tech within customers’ organization Drive overall account health including product development, payments performance, cost optimization, account renewals & growth, and customer satisfaction Support expansion of your customers, identify opportunities, drive business outcomes, and ensure customers are satisfied with Antom services Coordinate with internal cross-functional stakeholders (including financial institution business development, product, tech, legal, and compliance) to launch projects for customers Leverage industry knowledge to set account strategies, and execute deals and initiatives Manage strategic planning and negotiation/expansion with our customers Manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
Build and foster relationships with senior executives in business, product, engineering, finance and tech within customers’ organization Drive overall account health including product development, payments performance, cost optimization, account renewals & growth, and customer satisfaction Support expansion of your customers, identify opportunities, drive business outcomes, and ensure customers are satisfied with Antom services Coordinate with internal cross-functional stakeholders (including financial institution business development, product, tech, legal, and compliance) to launch projects for customers Leverage industry knowledge to set account strategies, and execute deals and initiatives Manage strategic planning and negotiation/expansion with our customers Manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
Manage strategic planning and negotiation/expansion with our customers. Build and foster relationships with senior executives in business, product, engineering, finance and tech within customers’ organization Drive overall account health including product development, payments performance, cost optimization, account renewals & growth, and customer satisfaction, increase overall share of wallet Manage multiple stakeholders with varying priorities and drive creative solutions, upsell new products, solutions, value added services, identify new opportunities, ensure customers are satisfied with Antom services, drive incremental outcomes Coordinate with internal cross-functional stakeholders (including financial institution business development, product, tech, legal, and compliance) to launch projects for customers