阿里巴巴Alibaba.com-Account Manager-South Korea
任职要求
지원 자격 ● B2B 세일즈, 사업개발, 창업 등 Client-facing한 환경에서 3년 이상 신규 고객 개발 경험 ● 타겟리스트 기획, 세일즈 파이프라인 관리, 기업 의사결정권자 대상 제안발표 경험 ● 성숙한 고객 커뮤니케이션 및 비즈니스 문서 작성 능력 ● 목표 달성을 위한 높은 수준의 자기주도성, 문제해결력, 실행력, 집요함(Grit) 우대사항 ● 이커머스, IT 솔루션, 국제물류, 해외사업 등 온라인 수출 관련 업계 경험 ● 영어 또는 중국어 구사 가능자 지원 방법 ● 채용 프로세스: 서류 심사 → 전화 면접 → 1차/2차 면접 → 레퍼런스 체크 → 입사 ● 지원 서류: 국문 또는 영문 이력서 (필수) + 자기소개서/포트폴리오 (선택) ● 서류 심사 결과는 합격자를 대상으로 안내되며, 상세 채용 프로세스는 변경될 수 있습니다. 必备条件（Must-have） 在销售、业务拓展或创业等客户对接相关领域有3年以上新客户开发经验 具备目标客户名单策划、销售漏斗管理、向企业决策人进行提案的经验 具备强烈的自驱力、创造力、执行力和韧性（Grit），以实现目标 具备以客户为中心的沟通能力与成熟的商业文档撰写能力 对新领域充满好奇心与持续成长的渴望 优先条件（Nice-to-have） 有跨境电商、IT解决方案、国际物流、海外业务等线上出口相关行业经验 能熟练使用英语或中文进行沟通
工作职责
기업 및 포지션 소개 알리바바닷컴(Alibaba.com)은 전 세계 4,000만 이상의 바이어와 셀러를 연결하는 글로벌 최대 규모의 B2B 무역 플랫폼이자, 알리바바그룹(Alibaba Group)의 첫 번째 계열사입니다. 관 K-상품에 대한 글로벌 수요가 빠르게 증가하는 가운데, 2024년 한국 지사를 설립하고 해외 판로가 필요한 국내 기업들의 온라인 수출을 본격적으로 지원하고 있습니다. Sales Manager는 B2B 세일즈, 무역, 이커머스에 대한 전문성을 바탕으로 수출 유망 기업을 발굴하고, 자사 플랫폼을 통해 고객의 글로벌 진출을 지원하는 역할을 수행합니다. 주요 역할 ● 잠재 고객 발굴 (Lead Prospecting): 콜드콜, 세미나, 전시회, 파트너십 등 다양한 아웃바운드 활동을 통해 신규 B2B 리드를 발굴합니다 ● 맞춤형 솔루션 제안 (Sales Proposal): 고객의 니즈와 글로벌 시장 분석을 기반으로 Alibaba.com 솔루션(연간 멤버십, 디지털 광고, 운영 지원 서비스 등)을 제안하고 플랫폼 입점 계약을 체결합니다 ● 수출 컨설팅 (Export Consulting): 온보딩 교육, 운영 진단, 바이어 발굴 전략 제시를 통해 담당 고객의 온라인 수출 프로세스를 가이드합니다 ● 고객 관리 (Account Management): 고객 라이프사이클 전반에 걸쳐 리텐션/업셀링 활동을 수행하며 장기적인 파트너십을 구축합니다 ● 업무 고도화 (Sales Enablement): 팀의 전문성과 생산성을 높이기 위해 세일즈 프로세스를 개선·표준화하고, 노하우·성공 사례를 확산합니다. 职位概述（Position Overview） 阿里巴巴国际站（Alibaba.com）是全球最大的B2B贸易平台，连接全球超过4000万买家与卖家，也是阿里巴巴集团的第一家子公司。随着全球对K-产品的需求迅速增长，阿里巴巴国际站于2024年正式设立韩国分公司，全面支持有海外销售需求的本土企业开展线上出口业务。 此次招聘的 “销售经理（高级客户经理）” 将以其在B2B销售、国际贸易及电商领域的专业经验为基础，发掘具有出口潜力的企业，并通过阿里巴巴国际站平台支持其拓展海外市场。 岗位职责（Job Description） ● 潜在客户开发（Lead Prospecting）： 通过电话销售、研讨会、展会、合作伙伴等多种外部渠道，积极拓展新的B2B客户线索 ● 方案提案（Sales Proposal）： 基于客户需求与全球市场分析，向客户推荐Alibaba.com的解决方案（年费会员、数字广告、运营支持服务等），并完成签约 ● 出口咨询（Export Consulting）： 通过入驻培训、数据分析与运营诊断，为客户提供系统化的线上出口流程指导，制定海外买家开发策略 ● 客户管理（Account Management）： 全面管理客户生命周期与销售漏斗，开展客户留存与增购活动，建立长期合作关系 ● 业务提升（Sales Enablement）： 持续优化和标准化销售流程，推动团队专业能力和生产效率提升，分享销售经验与成功案例
We help SMEs in Hong Kong and Macau to kick-start online business. Our team is expanding rapidly to meet the increasing market needs. We provide a friendly working environment. Young talents who want to explore E-commerce are much welcome to join our team! Job Specifications As the direct sales repreentative of www.alibaba.com international E-commerce platform ● Develop new business opportunities; provide customers a complete set of export E-commerce solutions; ● Utilize multiple channels to call (cold call or warm call) and visit Hong Kong local exporters to subscribe platform services of www.alibaba.com (membership, pay per click ads, logistics and other services); ● Analyze clients' needs, summarize market & industry trends, and use export trade & E-commerce knowledge to grow clients' online B2B export business; ● Maintain good customer relationship with excellent account servicing capabilities We provide ● A very competitive salary package, and stock option incentives [base salary + unlimited commission + equity incentive] ● Extra base salary protection for first 6 months ● Transparent and clear promotion system and career development path [Global or cross-business division transfer channel] ● Paid annual leave and statutory holidays ● Complete training system [Provide one-week induction training + Mentoring system for new recruits + Aperiodic training programs by the headquarters]
Join a dynamic team of designers, content strategists, and user researchers working on Alibaba’s global B2B e-commerce platform, Alibaba.com. We collaborate closely with product and business teams to create a top-tier online marketplace for businesses in regions like North America, Europe, and Southeast Asia. Alibaba.com is the original business of Alibaba Group, launched in 1999, and we’re focused on continuously improving it to better serve our global customers. As a Senior UX Researcher, you will be responsible for creating, driving, and implementing research plans to discover actionable insights for creating the user experience for web-based applications and mobile devices. You will deliver the right user insights at the right time, helping project team to create digital products that are good for users and good for business. You will use your deep understanding of the methods and best practices of user research to experiment with mixed methods research to generate unique user insights and drive product innovation. You will mentor junior team mates to deliver high-quality outputs while working effectively on managing stakeholders, overlapping projects, and competing priorities. Responsibilities: • Drive ideas to improve products and services through research-driven insights and recommendations. • Independently design and execute research studies with effective research methods (e.g., desk research, interviews, focus groups, usability testing, surveys, competitive analysis, etc.), representative participant profiles, and efficient recruiting strategies. • Proactively review and perform data analysis to extract insights and actionable recommendations from qualitative or quantitative data, and collaborate with teams to translate insights into product and business impact. • Present your work at research critique sessions to collect constructive feedback from the team and leadership. • Collaborate with designers, engineers, and product managers throughout the research, design, and product development processes. • Organize post-mortem reviews of your projects with collaborating teams, reflect on outcomes, and proactively suggest improvements. • Through knowledge sharing, leading by example, and constant learning, contribute to the team’s professional growth and development. • Constantly learn and implement AI in the workflow to enhance research efficiency, and proactively identify and suggest new tools for the team. • Effectively identify and implement new ways to conduct research, grow the team’s influence, and create impact.
About the Role As Business Integration Manager, you will report directly to the Senior Director for Germany & France. In this role, you will provide strategic and operational support in the collaboration with our Chinese headquarters and in key corporate projects across Western Europe. You will not be leading integration or acting as the primary interface yourself, but rather ensuring that the Senior Director is supported with the right information, communication, and project coordination. Responsibilities ● Support the Senior Director in daily collaboration and communication with colleagues at our Chinese headquarters. ● Translate and interpret (linguistically and culturally) to ensure mutual understanding and smooth coordination between the European organization and HQ. ● Assist the Senior Director in preparing and aligning suitable product solutions for the Western European market. ● Provide support in the integration process of Visable, including preparation of analyses, project documents, and follow-ups. ● Develop presentations, summaries, and decision-support materials for management. ● Ensure alignment of key stakeholders in Europe and China through preparation and structured follow-up of meetings and initiatives.
负责Alibaba.com全球化业务发展中心-买家产品和策略机制设计及落地工作，通过持续优化搜索的机制、升级买搜索和导购形态，助力用户增长目标的持续达成和用户体验提升 1、基于不同国家的差异化供给，打造海外供给特色心智和服务能力，引入精准买家、高效转化和留存，将分国家的特色供给卖向全球 2、与用增、导购、搜推、广告等结合，通过AI技术提升用户需求理解、商品理解及人货匹配效率； 3、深入分析不同国家/地区的消费差异，设计差异化搜索排序和推荐策略，提升转化率与用户体验； 4、协同算法、数据团队，推动NLP、图像识别、个性化推荐等AI能力的落地应用，并基于AB测试和数据反馈持续迭代； 5、团队协调：需要和设计、运营、技术、业务等跨团队密切合作，保障项目落地；