阿里巴巴Miravia-Platform Operations-M2A Management
任职要求
- More than 5 years of work experience in E-commerce marketplace, country market management - Familiar with E-commerce marketplace business operation including Commercial, Compliance, Product and Logistics - Ability to think out of the box and help driving creative excellence. - Strong project management skills, attention to detail and communication skills - Thrive in fast-pace environment, energetic and adaptive to change. - Ability to work at both strategic and tactical levels – a hands-on team player - Proficient Chinese and English are the must for this position
工作职责
In Alibaba, we are committed to provide good experience to both buyer and seller through offering seller & assortment through internal E-commerce network and create business success. Key objective of the this role on M2A Management is to leading the M2A team to optimize the business infrastructure and achieve the GMV goal by organizing Miravia assortment sales in AE platform. Responsibility as but not limited as below for the final goal with the cooperation with collaboration team: - Build up a robust team for M2A business covering Business Planning and Operation of Onboarding, Platform Governance, Promotion, Product & Process and Assortment/Category. - Collaborate with different team from Supply to Traffic to facilitate the business growth by identifying the business opportunity and strategy - Work out solution to enhance the business health and growth including P&L control - Accountable for GMV, P&L, Seller Experience and Buyer Experience performance
Content Marketing Position: Reporting to the Content Marketing Lead, this role is a key part of Lazada's digital ads content strategy. You will collaborate with the graphic team and performance marketers managing platforms like Meta, Google, and TikTok to drive user growth for the Lazada app. The focus will be on designing the user journey from ad viewing to app engagement. Responsibilities: 1.Creative Planning and Production: -Manage and enhance the quality of ads across all paid channels (Google, Meta, TikTok), focusing on content strategy and messaging. -Integrate the unique aspects of different paid channels into the branding communication roadmap to establish best practices for creative elements. 2.Content Operations: -Design banner and video content scripts that align Lazada hero products and promotions. -Create engaging ad materials that showcase exclusive offers and user benefits. 3.Communication Strategy: -Stay updated on PH viral trends, user behaviors, and demographics to identify effective content promotion styles. -Coordinate with internal and external teams (graphic designers, branding, campaign, commercial teams, external agencies) to ensure timely delivery and quality of materials. 4.Innovation and Growth: -Maximize the potential of paid channels by leveraging AI creative assets. -Propose ideas for A/B and multivariate testing, collaborating with channel specialists to plan tests, track results, and build a learning library.
Key Tasks & Responsbilities - Responsible for homepage operation on Lazada Philippines, ensuring efficiency and effectiveness of the homepage and other public traffic areas. - Monitor traffic sources, conversion efficiency, user experience on the homepage, and track the growth of core business. - Collaborate closely with user operation teams, key business teams like campaign team providing public domain operational support, and facilitating local team's business growth with public domain strategies. - Coordinate cross-departmental collaboration, address operational issues, and ensure smooth business processes. - Analyze market trends and competitor user strategies, propose innovative optimization recommendations to continually enhance operational performance.
1、Onboard and retain cross-border e-commerce merchants (e.g., Amazon/Shopee sellers), providing end-to-end payment solution consulting and troubleshooting (e.g., payment failures, FX settlement delays); 2、Coordinate with payment processors, logistics providers, and overseas acquirers\banks to optimize cross-border transaction success rates; 3、Integrate resources from cross-border e-commerce, logistics, payment networks, overseas acquirers, and financial institutions to build collaborative solutions that unlock shared value across the ecosystem; 4、Analyze merchant behavior data (cart abandonment rates, chargeback ratios) to identify operational bottlenecks; 5、Implement automated KYC workflows (e.g., OCR document verification) to reduce merchant onboarding time.
The Infrastructure Systems Engineer will do the following tasks, through collaboration with team members in China and around the world. - Analyze the requirements, demands, constraints and challenges of machine learning in local or global environments, design or re-design platform architecture to improve its scalability and agility, and to enable new, high-impact use cases - Develop and implement the above design, bringing it to an internal product, with observability to support efficient system management - Design and/or enhance automation of operations for infrastructure and platforms, including tools and processes of monitoring, logging and alerting, to improve scalability in both system construction and runtime operations - Support Dev and Eng efforts through provisioning operational solutions, co-design ML application architecture and drive the coordination among local and global, internal and cross-functional groups to achieve the result of success - Create performance profile for platforms and services, defining service level objectives (SLO) and driving the measurement, monitoring and evaluation over these objectives - Lead constant evaluation on system performance and reliability, discover potential faults, drive RCA and fixes