阿里巴巴LAZADA-Content Marketer-User & Platform Operations

1. Achieve warehouse performance objectives, in particular by establishing warehouse on-the-floor operation excellence daily management methods; define cost saving, productivity and service level improvement opportunities, measure performance, analyze opportunities, improve and control performance, constantly aim to reach the ultimate goal to establish outstanding customer satisfaction, speed inbound to outbound cycle time and eliminate errors 2. Maintain receiving, warehousing, and outbound operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. 3. Communicate closely with internal and external warehouse customers, report to management and to group internal stakeholders 4. Comply with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions. 5. Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols. 6. Maintain physical condition of warehouse by planning and implementing new design layouts including automated sorting machinery; inspecting equipment; issuing work orders for repair and requisitions for replacement. 7. Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions, report to Management 8. Maintain warehouse staff by recruiting, selecting, orienting, and training employees. 9. Maintain warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results. 10. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. 11. Contribute to North America BU level projects with the certain effort as needed.

We are seeking a dynamic Manager to drive the success of Lazada Sponsored Solutions across Southeast Asia, covering Thailand, Vietnam, Philippines, Indonesia, Singapore, and Malaysia. In this role, you will craft data-driven strategies, advise cross-border sellers, and lead go-to-market initiatives for new product solutions—all aimed at maximizing the impact of our digital advertising platform. The ideal candidate combines strong product management, data analytics, and B2B marketing skills with an in-depth understanding of platform-based and digital advertising business models. You will play a pivotal role in promoting the adoption of Lazada Sponsored Solutions and driving growth for our e-commerce ecosystem. If you are passionate about leveraging data and innovation to fuel e-commerce success, we invite you to join our team and make a significant impact in the region. Responsibilities: • Develop and execute B2B product strategies and marketing campaigns designed to boost seller engagement and success. • Craft compelling product positioning and narratives that resonate with our target customers and set our solutions apart in Southeast Asia. • Clearly articulate the unique value propositions of Lazada Sponsored Solutions to both internal and external stakeholders. • Lead the creation of engaging and informative marketing content across assigned product domains and projects. • Manage end-to-end product launches, ensuring consistent communication with all stakeholders and timely delivery of key deliverables. • Drive successful B2B marketing campaigns primarily through our owned channels. • Monitor key performance metrics and analyze data to uncover growth opportunities. • Conduct thorough market research to identify target seller segments, understand their needs, and analyze relevant product use cases. • Develop detailed seller personas to inform product positioning and messaging strategies. • Collaborate with the account management team, providing them with the insights and tools necessary to effectively promote Lazada Sponsored Solutions. • Oversee critical B2B marketing operations, including governance and traffic generation, to support overall campaign success.

1. 负责Lazada CRM策略运营，以PUSH等触达通道提升用户召回访问和活跃度，达成DAU增长目标 2. 根据用户行为反馈及时进行数据分析，挖掘关键场景和PUSH推荐效率，持续优化内容推送质量 3. 洞察用户生命周期，基于个性化场景化需求进行流量调度分配，建立完整的用户触达策略体系 4. 和产品、算法、东南亚本地运营等团队紧密合作，提炼用户需求，推动方案和产品能力的产出，并数据验证效率，持续迭代 1. Responsible for CRM strategy operations, utilizing channels such as PUSH notifications to enhance user activeness and improve user experience. 2. Conduct business data analysis based on user's lifecycle routine to establish comprehensive and personalized user recall strategy framework. 3. Closely work with local Southeast Asian operation teams to execute the growth strategy and continuously optimizing the quality of content. 4. Cooperate with product and algorithm teams to enhance product capability and continually iterating for improvement.

Join a dynamic team of designers, content strategists, and user researchers working on Alibaba’s global B2B e-commerce platform, Alibaba.com. We collaborate closely with product and business teams to create a top-tier online marketplace for businesses in regions like North America, Europe, and Southeast Asia. Alibaba.com is the original business of Alibaba Group, launched in 1999, and we’re focused on continuously improving it to better serve our global customers.  As a Senior UX Researcher, you will be responsible for creating, driving, and implementing research plans to discover actionable insights for creating the user experience for web-based applications and mobile devices. You will deliver the right user insights at the right time, helping project team to create digital products that are good for users and good for business. You will use your deep understanding of the methods and best practices of user research to experiment with mixed methods research to generate unique user insights and drive product innovation. You will mentor junior team mates to deliver high-quality outputs while working effectively on managing stakeholders, overlapping projects, and competing priorities. Responsibilities: • Drive ideas to improve products and services through research-driven insights and recommendations. • Independently design and execute research studies with effective research methods (e.g., desk research, interviews, focus groups, usability testing, surveys, competitive analysis, etc.), representative participant profiles, and efficient recruiting strategies. • Proactively review and perform data analysis to extract insights and actionable recommendations from qualitative or quantitative data, and collaborate with teams to translate insights into product and business impact. • Present your work at research critique sessions to collect constructive feedback from the team and leadership. • Collaborate with designers, engineers, and product managers throughout the research, design, and product development processes. • Organize post-mortem reviews of your projects with collaborating teams, reflect on outcomes, and proactively suggest improvements. • Through knowledge sharing, leading by example, and constant learning, contribute to the team’s professional growth and development. • Constantly learn and implement AI in the workflow to enhance research efficiency, and proactively identify and suggest new tools for the team. • Effectively identify and implement new ways to conduct research, grow the team’s influence, and create impact.