商汤Solution Manager(台湾)

Key Responsibilities: ● Responsible for the functional development and performance optimization of smart skin analyzer - related products, and complete high - quality coding work. ● Discuss requirements with product managers, deeply understand the user pain points behind the requirements, and be able to think from the user's perspective. ● Proactively follow up and resolve bugs in the product. ● Able to independently think about the technical structure and implementation of smart hardware - related products, provide reasonable solutions to problems, and effectively balance the final implementation methods.

Responsible for the presales (technical sales) support for digital human, AR filter, and other AI-related innovative project for the North-East Asia market (especially Japan) to: (1) Provide technical support in the sales process, including product introduction, demand analysis, solution design, PoC support, product testing, and draft technical proposals or related technical documentation to support the sales process. Responsibility also includes project status updates, risk analysis through PoC, and customer feedback. (2) Support for project delivery and provide development guidance to customers and partners in the process of system integration. (3) Ad-hoc technical support and help troubleshooting to solve technical issues via efficient internal communication with remote R&D teams. (4) Train and guide customers to utilize SenseTime solutions to meet their requirements. (5) Regular market research to help the product team develop future features per market dynamics.

You will have the opportunity to collaborate with customers, sales, solutions architecture, software development and service teams to deliver technical solutions that solve some of the most complex and challenging technology problems of today. You will work with customer and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress and develop schedules. You will be a single point of contact to your customer and internal stakeholders on the progress of all the activities related to your customer. You will also need to assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-tasking to maximize business value. You will be an AWS evangelist and influence your customers to allocate the appropriate resources to achieve their goals. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You should bring a cool head, strong technical background, be detail oriented, have excellent problem solving abilities, and be an exemplary communicator. Your technical expertise and operational excellence will influence your team’s decisions and help us drive secure and robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and love contributing to a team goal.

PurposeTo bridge business needs and AI capabilities by identifying, designing, and implementing AI-driven solutions that enhance operational efficiency, decision-making, and business innovation. This role acts as a key interface between business functions and IT, ensuring AI initiatives align with organizational goals. Strategic Value • Drive the execution of the company’s AI strategy in China, enabling smarter operations, automation, and data-driven decisions. • Support business growth, cost efficiency, and risk management through AI-enabled solutions with measurable business impact. • Foster an AI innovation culture and establish the foundation for broader organizational transformation. Key Responsibilities 1. Business Analysis – Engage with business stakeholders to understand workflows, challenges, and identify areas where AI can bring measurable improvements. 2. AI Solution Design & Implementation – Work with IT, data teams, and vendors to design and deliver feasible AI solutions aligned with business priorities. 3. Project Management – Manage AI projects end-to-end, ensuring timely and quality delivery with measurable business outcomes. 4. AI Enablement & Adoption – Drive AI adoption initiatives and promote organization-wide awareness and skill development in AI tools and automation. 5. Data & Compliance Alignment – Collaborate with Data Governance, Legal, and Compliance teams to ensure AI initiatives adhere to data protection and local regulations. 6. Performance Evaluation & Continuous Improvement – Measure business impact of AI initiatives and continuously refine solutions based on data-driven insights. Key Success Factors • Strong business acumen to identify valuable AI use cases and drive practical implementation. • Influential communicator who can translate complex AI concepts into actionable business terms. • Continuous learner with curiosity about AI trends, enterprise AI, and data management practices. • Innovative and agile mindset, capable of executing in a fast-evolving and uncertain environment. Key Internal Interfaces • Business Functions (Sales, CS, Manufacturing, HR, etc.) – Co-define AI project goals and business value. • IT & Data Teams – Collaborate on solution design, deployment, and maintenance. • Legal & Compliance – Ensure data protection and regulatory compliance. • Global AI/Digitalization Teams – Align with global strategies and share best practices. Qualifications • Bachelor’s degree or above in Computer Science, Information Management, Data Science, or related fields. • 5+ years of experience in IT, business analysis, or data-driven projects; prior experience in AI or automation initiatives preferred. • Strong understanding of Generative AI, machine learning, and data analytics concepts, with the ability to translate them into business value. • Excellent communication and stakeholder management skills across departments and cultures. • Proficiency in English (both written and spoken) for effective communication and reporting. 岗位目标 通过深入理解业务需求，识别可通过AI技术优化的场景，设计并推动AI解决方案在组织中的落地，提升业务效率、决策质量与创新能力。该岗位将作为业务部门与IT团队之间的桥梁，确保AI战略与业务发展目标保持一致。 岗位价值 • 推动公司在中国区的AI战略落地，帮助业务部门实现智能化、自动化和数据驱动决策。 • 通过AI解决方案支持业务增长、成本优化与风险控制，为公司创造可量化的业务价值。 • 构建跨部门协作的AI创新文化，为未来更广泛的AI转型奠定基础。 主要职责 1. 业务需求分析 – 深入了解各业务部门的流程、痛点与改进空间，识别AI可创造价值的机会。 2. AI解决方案设计与实施 – 与IT、数据团队及外部合作伙伴协作，定义AI解决方案的架构与实施路径。 3. 项目管理与落地 – 负责AI项目从需求定义到交付的全过程管理，确保项目按时、按质完成。 4. AI赋能与推广 – 推动AI工具（如Copilot、自动化、智能分析等）的应用，提升员工AI使用意识和技能。 5. 数据与合规协同 – 与数据治理、法务及合规团队合作，确保AI解决方案符合数据安全和本地监管要求。 6. 绩效评估与持续改进 – 通过数据分析评估AI项目的业务影响，持续优化方案。 关键成功要素 • 能从业务视角发现AI应用场景，并以结果为导向推动落地。 • 在跨部门沟通中具备影响力，能将复杂的AI概念转化为可执行的业务语言。 • 对AI趋势、企业级AI应用、以及数据管理具备持续学习和探索精神。 • 具备创新思维和敏捷执行力，能够在不确定的环境下推动项目向前。