商汤Business Analyst
任职要求
1.学历背景：本科及以上学历，商业分析、信息系统、计算机、管理或相关专业优先。 2.工作经验：具备4-5年以上业务分析、项目管理或相关岗位工作经验； 3.专业技能：熟练使用办公软件及数据分析工具，如Excel、PowerPoint、SQL、Tableau等。 4.沟通与协调能力：出色的逻辑思维能力、沟通表达能力和跨部门协作能力；能够有效理解业务痛点，并推动问题解决。 5.语言能力：中文流利，具备良好的英文读写能力；如岗位需支持海外业务，英语口语能力亦需良好。
工作职责
1.收集并分析业务需求，与各部门沟通协调解决方案 2.编写业务流程文档及需求说明书 3.协助产品、技术团队理解业务逻辑并推动项目落地 4.对现有流程进行分析，提出优化建议 5.跟踪项目进度，确保按时交付并满足业务需求
1. Build up reporting of marketing performance across channels, both organic and paid, including cost, orders, ROI and other performance metrics for business needs. 2. Work closely with Product & Tech, product lines and BI team, understand data within each business funnels, identify issues and propose solutions. 3. To monitor and re-shape attribution to help with smarter marketing investment 4. To deep dive internal data as well as external partner data to generate market insights of all different markets across globe, to guide marketing activities and strategies 5. To analyze user and order features and patterns, help evaluate channel values and growth potentials for business decisions. 6. Manage the data source, build up the monitoring and analytical system of the whole business, and ensure the quality of the result
Highly specialised in observing and providing market trends. Analyse key insights from the global travel industry and convert market insights into growth.Conduct competition analysis on overall markets. Research competitors and understand their strategies; explore opportunities in digital marketing.Build close collaboration with internal and external stakeholders(incl. 3rd partners). Deliver data-driven analysis and support decision making.Create ad-hoc reports and maintain quality dashboards, providing solutions to business challenges.Perform data cleaning, data processing, and data analysis using SQL and other statistical skills.
Data Analysis and Reporting:Gather, analyze, and interpret complex data sets, including market trends, supply chain resources, traffic and conversion rates, user behavior, user profiles, etc.Prepare comprehensive reports detailing findings and providing actionable insights to support market growth strategies and improve business processesSupport overseas operation teams on ad-hoc data requests and projects Performance Monitoring:Routinely monitor key performance indicators (KPIs) and other metricsCollaborate closely with HQ & Regional teams to gather necessary data and feedbackStakeholder Communication:Clearly convey findings and recommendations to regional market directors, managers, business analysts, and other stakeholders in an understandable and compelling manner Process Improvement:Identify bottlenecks and inefficiencies within the existing processes of collaboration between business analysts and cross-functional teamsDevelop standard operating procedures (SOPs) to streamline workflows between business analysts and cross-functional teamsRegularly organize and host cross-regional business analysts' communication meetingsTraining:Collaborate with the HQ BI team to conduct onboarding training for new regional business analystsDocumentation:Maintain detailed documentation of analyses, reports, and the implementations of process improvements
1) Support performance report(weekly & monthly) 2) Support virtualization tool development and maintenance 3) Query optimization & consolidation 4) Documentation maintenance A day in the life 1) Reports preparations includes but not limit for collecting and formatting offline data/file. 2) virtualization tool Quicksight maintenance and development if any. 3) Query optimization for existing data pipeline 4) Documentation maintenance