蚂蚁金服Ant International-Business Development Manager – Strategic Products-Malaysia
任职要求
• Experience: 5+ years in business development, sales, or partnership roles, preferably in the payment industry. • Proven Skills: Strong track record in B2B deal execution, commercial negotiation, and product-driven solutions. • Communication: Exceptional interpersonal and presentation skills, with fluency in English and Mandarin (to engage global and regional stakeholders). • Mindset: Self-motivated, strategic thinker with a problem-solving attitude and ability to thrive in ambiguity. • Collaboration: Adept at working across functions (product, tech, legal) to drive alignment and execution. • Mobility: Willingness to travel for client meetings, industry events, and internal discussions.
工作职责
As the Business Development Manager for Strategic Products, you will be the driving force behind our innovative solutions, acting as the bridge between clients and internal teams. You will own the end-to-end business relationship, from initial pitch to implementation and ongoing operations, while ensuring alignment with market needs and product evolution. Business Development & Client Engagement • Lead end-to-end client engagement, from pitching innovative solutions to overseeing product implementation and after-sales support. • Develop compelling pitch decks, tailored product proposals, and standardized implementation materials. • Adapt product solutions to local market demands and provide actionable feedback to enhance offerings. Project Management & Delivery Excellence • Serve as the project manager, defining clear timelines, milestones, and deliverables. • Coordinate cross-functional teams (product, tech, operations) to ensure seamless execution. • Implement structured reporting (e.g., weekly updates), proactively identify risks, and resolve bottlenecks. Strategic Contract Negotiation • Lead end-to-end deal structuring, including pricing, SLAs, and risk mitigation, while aligning internal stakeholders (Legal, Product, Finance). • Drive client-facing negotiations with a partnership mindset, balancing commercial flexibility with compliance (e.g., data security, regulatory requirements). • Own contract lifecycle management, from drafting and redlining to execution, amendments, and renewal discussions. Stakeholder Communication • Deliver engaging presentations, product demos, and proposals to clients and internal stakeholders. • Translate technical details into business value, fostering client confidence and internal alignment.
Key Responsibilities: - Strategic Alliance Formation: Cultivate strong partnerships with banks, fintech players, local businesses, regulatory bodies, and government entities, ensuring a robust network for our lending solutions. - Market Intelligence & Strategy: Conduct in-depth market analysis to identify growth opportunities, evaluate feasibility, and design scalable business models. Drive strategies that maximize ROI and ensure sustainable expansion. - Regulatory Compliance & Localization: Stay abreast of regulatory changes and industry standards, designing compliant solutions tailored to the market’s legal, privacy, and data security requirements. - Data-Driven Decision Making: Harness data insights to inform strategic decisions, validate business hypotheses, and optimize resource allocation for maximum efficiency. - Executive Engagement: Build and maintain C-level relationships, demonstrating thought leadership and negotiating high-value partnerships. - Cross-Functional Leadership: Drive cross-functional teams to execute projects efficiently, ensuring timely delivery and successful implementation of business strategies.
We are creating a cutting-edge digital ecosystem aimed at revolutionizing the industry with digital capabilities. We are seeking an experienced and visionary professional to join our team as a Senior Manager of Strategic Partnership Management Officer (SPMO). In this role, you will play a crucial part in shaping and executing our strategic partnership initiatives, driving long-term collaborations through best class delivery, and fostering mutually beneficial relationships across diverse use cases implementation. Key Responsibilities Project Management and Delivery • Ensure high-quality, timely delivery of strategic partnership projects aligned with organizational goals. • Serve as the project manager, establishing clear delivery timelines and coordinating internal and external teams. • Create regular reporting mechanisms (e.g., weekly progress updates), identify risks, and resolve delays to ensure project success. Product and Stakeholder Management • Act as a subject matter expert (SME) for products, bridging business development and product teams. • Develop standardized materials and solutions for product implementation and create promotional content such as product guides. • Adapt product solutions to meet partner and local market needs, providing feedback for product enhancements. Tools and Process Optimization • Build tools, dashboards, and systems to enhance operational efficiency and communication within the strategic partnerships team. • Streamline internal processes to improve delivery timelines and maintain quality standards. Event Coordination and Marketing Support • Collaborate closely with the marketing team to design and execute events and partner site visits, creating impactful experiences for stakeholders.
We are creating a cutting-edge digital ecosystem aimed at revolutionizing the industry with digital capabilities. We are seeking an experienced and visionary professional to join our team as a Strategic Partnership Success Manger. In this role, you will play a crucial part in shaping and executing our strategic partnership initiatives, driving long-term collaborations through best class delivery, and fostering mutually beneficial relationships across diverse use cases implementation. Strategic Project Management and Delivery • Ensure high-quality, timely delivery of strategic partnership program projects aligned with organizational goals. • Design polices, process and approval criteria for strategic projects. Launch projects in strategic account and monitor status, results and continuously make enhancements on programs. • Serve as the project manager, establishing clear delivery timelines and coordinating internal and external teams. • Create regular reporting mechanisms (e.g., weekly progress updates), identify risks, and resolve delays to ensure project success. Product and Stakeholder Management • Act as a subject matter expert (SME) for products, bridging business development and product teams. • Develop standardized materials and solutions for product implementation and create promotional content such as product guides. • Adapt product solutions to meet partner and local market needs, providing feedback for product enhancements. Tools and Process Optimization • Build tools, dashboards, and systems to enhance operational efficiency and communication within the strategic partnerships team. • Streamline internal processes to improve delivery timelines and maintain quality standards. Event Coordination and Marketing Support • Collaborate closely with the marketing team to design and execute events and partner site visits, creating impactful experiences for stakeholders.
1. Analyze and design overall service and business support systems based on customer value and strategic demands, incorporating insights from industry trends, cross-department communication, and organizational assessments. 2. Design end-to-end service and business support solutions from an AI perspective, addressing cognitive and usage barriers for users and operational bottlenecks in support processes. This includes modules for demand identification, feature exploration, tool processes, channel planning, knowledge content, and quality management. 3. Evaluate and deploy support strategies and capabilities for changes in business, including self-service, human support, and deferred service. Provide support solutions for service design and deployment upgrades. 4. Identify customer obstacles and pain points, and develop service solutions adapted from customer view, continuously improving and optimizing solutions to enhance overall customer experience. 5. Collaborate with product and R&D teams in strategy and capability deployment to ensure smooth delivery and timely results with high quality. 6. Accumulate mechanisms and standards for service design and operations to ensure continuity and inheritance.