蚂蚁金服蚂蚁国际-Director, Partnership Onboarding(派驻吉隆坡)-A+跨境支付
任职要求
1. 15+ years of experience in partnership management or project management roles, with 8+ years in the payment industry.
2. Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree preferred).
3. Proven track record of success delivery in partnership collaboration, particularly within the payment industries.
4. Exceptional communication and presentation skills, with the ability to adapt style for various audiences, including C-level executives.
5. Strong analytical skills, capable of interpreting complex data to provide actionable insights.
6. Self-motivated and proactive, with a forward-thinking approach to relationship-building and problem-solving.
7. Collaborative mindset, thriving in cross-functional team environments.
8. Proficiency in English; multi-languages(mandarin) is preferred.工作职责
We are creating a cutting-edge digital ecosystem aimed at revolutionizing the industry with digital capabilities. We are seeking an experienced and visionary professional to join our team as a Director of Partnership Onboarding Manager. In this role, you will play a crucial part in shaping and executing our partnership initiatives, driving long-term collaborations through best class delivery, and fostering mutually beneficial relationships across diverse use cases implementation. This role will be based in Kuala Lumpur 1. Project Management and Delivery • Ensure high-quality, timely delivery of partnership projects aligned with organizational goals. • Serve as the project manager and subject matter expert of cross-border payment products, establishing clear delivery timelines and coordinating internal and external teams. • Create regular reporting mechanisms (e.g., weekly progress updates), identify risks, and resolve delays to ensure project success. 2. Tools and Process Optimization • Build tools, dashboards, and systems to enhance operational efficiency and communication for partnerships onboarding. • Streamline internal processes to improve delivery timelines and maintain quality standards. • Design automated process for partnership onboarding to support smooth and efficient partnership onboarding 3. Product and Stakeholder Management • Act as a subject matter expert (SME) for cross-border payment product, bridging business development and product teams. • Develop standardized materials and solutions for product implementation and create promotional content such as product guides. • Adapt product solutions to meet partner and local market needs, providing feedback for product enhancements. 4. Trainings and Sales Enablement • Collaborate closely with internal stakeholders to design and execute trainings on products, process and technologies to enable Sales team on selling.
THE ROLE: Join the AMD AECG (Adaptive and Embedded Computing Group) as the leader of our China Customer Engineering team to further strengthen and grow the team. In this role, you will lead the customer program engagements and deep customer co-engineering supporting Embedded x86 customers in the Greater China market. In this customer-facing role, you will collaborate with local FAE and sales managers, global Customer Applications Engineering teams and R&D Engineering teams, and many other cross-functional stakeholders to ensure successful, on-time and high-quality deployment of AMD Embedded x86 processors into customer designs from evaluation through development and production. You will also build strong and deep relationships with engineering leaders of the customers and be the influential voice of customer internally. Key market segments are networking, storage, automotive and edge-AI. THE PERSON: Brief description of what type of person would be successful in the role and key traits needed KEY RESPONSIBILITIES: Team Leadership: Lead a team of local Customer Application Engineers and other technical experts who may be remote to engage with China customers to adopt and develop designs with AMD Embedded x86 processors. Build and grow the Greater China Customer Engineering team through hiring and team development. Evaluations and Design-Wins: Engage yourself and team deeply with customers to understand the key care-abouts, enable hands-on evaluations and build compelling technical and architectural engagement to win China customer designs working closely with global teams Issue Resolution / Customizations: Oversee the triage, debugging, and resolution of customer issues, ensuring timely coordination with internal engineering and product teams, and drive issue closure. Build strongly technical team to create and deliver custom features in self-contained fashion. Escalation and Crises Management: Serve as the primary escalation point for complex customer engineering challenges, driving resolution and customer satisfaction. Technical Guidance: Provide training and support to customers and ODMs to adopt AMD Embedded x86 processors, development tools and design guides. Customer Communication: Drive the team to create and review technical information disclosure, training materials, and other customer-facing documentation. Resource & Onboarding Management: Direct hardware resources allocation, continue to manage, develop and grow a high-performing Customer Engineering team in China. Build strong competent team with the key expertise needed for emerging markets. Deep Partnership and Co-engineering with Customers : Built a customer obsessed team of strong technical engineers who can work in deep co-engineering working model with customers and this partnership building a competitive moat.
• Provide market insight/competitor analysis, external and internal data analysis to form channel partnership strategy • Co-operate with banks, financial, payment and other institutions and partners to enhance business services on providing payment, collection and other service to e-commerce and other merchants / platforms. • Provide necessary support to develop and execute channel partnerships strategy, including identifying and prioritizing potential partners, negotiating and closing partnership deals, managing the strategic partnership and driving the best products and services as well as revenue growth through partner networks. • Provide necessary support to maintain and relationship with the above-mentioned banks and financial institutes to i) provide the support for the sustainable business growth. ii) provide support when issues arise and come up with relevant solutions to resolve iii) monitor and track the service quality of the financial institutes, assess and clearly convey issues and tasks to relevant stakeholders to drive the overall better and better service quality and experiences. • Be familiar with the legal regulations, compliance and AML policies in all regions and markets, and get insights of the different markets and client groups. • Coordinate with internal and external stakeholders to plan and execute the partnership strategic development plan and get efficient and successful implementations. •Proactively act or follow up on outstanding work items to expedite implementations for new channels or existing channel enhancements.
1. Understanding rules of engagement of different sporting bodies and competitions, including commercialization structures, with a view to better support Ant International’s interests in new sponsorship or endorsement relationships. 2. Develop in-depth knowledge of Ant International and its respective business pillars to facilitate exclusivity negotiations with commercial partners. 3. Lead end-to-end commercial negotiations for new sports partnerships of Ant International. 4. Ongoing management of sponsorship programs, resolving disputes and optimizing collaboration terms. 5. Navigate post-deal operational issues. 6. Identify and secure new business opportunities, build and maintain partner relationships, and develop strategies to drive business growth. 7. Monitor geopolitical shifts impacting cross-border business strategies.