蚂蚁金服蚂蚁国际-Director, Partnership Onboarding(派驻吉隆坡)-A+跨境支付

THE ROLE: Join the AMD AECG (Adaptive and Embedded Computing Group) as the leader of our China Customer Engineering team to further strengthen and grow the team. In this role, you will lead the customer program engagements and deep customer co-engineering supporting Embedded x86 customers in the Greater China market. In this customer-facing role, you will collaborate with local FAE and sales managers, global Customer Applications Engineering teams and R&D Engineering teams, and many other cross-functional stakeholders to ensure successful, on-time and high-quality deployment of AMD Embedded x86 processors into customer designs from evaluation through development and production. You will also build strong and deep relationships with engineering leaders of the customers and be the influential voice of customer internally. Key market segments are networking, storage, automotive and edge-AI. THE PERSON: Brief description of what type of person would be successful in the role and key traits needed KEY RESPONSIBILITIES: Team Leadership: Lead a team of local Customer Application Engineers and other technical experts who may be remote to engage with China customers to adopt and develop designs with AMD Embedded x86 processors. Build and grow the Greater China Customer Engineering team through hiring and team development. Evaluations and Design-Wins: Engage yourself and team deeply with customers to understand the key care-abouts, enable hands-on evaluations and build compelling technical and architectural engagement to win China customer designs working closely with global teams Issue Resolution / Customizations: Oversee the triage, debugging, and resolution of customer issues, ensuring timely coordination with internal engineering and product teams, and drive issue closure. Build strongly technical team to create and deliver custom features in self-contained fashion. Escalation and Crises Management: Serve as the primary escalation point for complex customer engineering challenges, driving resolution and customer satisfaction. Technical Guidance: Provide training and support to customers and ODMs to adopt AMD Embedded x86 processors, development tools and design guides. Customer Communication: Drive the team to create and review technical information disclosure, training materials, and other customer-facing documentation. Resource & Onboarding Management: Direct hardware resources allocation, continue to manage, develop and grow a high-performing Customer Engineering team in China. Build strong competent team with the key expertise needed for emerging markets. Deep Partnership and Co-engineering with Customers : Built a customer obsessed team of strong technical engineers who can work in deep co-engineering working model with customers and this partnership building a competitive moat.

Amazon is seeking a highly motivated and experienced individual to join the Strategic Partnerships Team (SPT) as a Technical Business Developer. SPT’s primary objective is to identify and orchestrate strategic partnerships that accelerate our Devices & Services (D&S) business. We dive deep and provide thoughtful technical analysis to our leadership teams, but are adaptable and nimble, focused on quickly gaining enough context to enable informed decision-making. We are a tight-knit global team that values individuals who are self-starters, can think creatively and with clarity, and proactively seek out net-new strategic pursuits. As a Tech Business Developmer, you will be responsible for identifying, orchestrating, and delivering strategic pursuits with our most important partners. This is a high visibility role that requires the candidate to work with internal and external stakeholders, including senior leadership (Director/VP/SVP levels), to create stronger customer value propositions. The candidate will need to understand where our relative advantages or risks lie, when major features in existing roadmaps are set to launch, and current trends around innovation, consolidation and customer adoption. This could mean incubating technology deals or programs which are seminal in nature, need a centralized advocate, and have broader implications to Amazon, so the candidate must think strategically and support their recommendation with sound business judgement and insights. The ideal candidate will have a proven track record of successfully identifying and delivering strategic partnerships, developing scalable mechanisms, and closing complex deals. This role requires top tier written and verbal communication with extensive experience in cross-functional collaboration across leadership levels to formulate comprehensive business strategies aligned with organizational goals. This is a highly technical role, and requires fundamental understanding of technology domains such as AI, system-on-chip, connectivity, device hardware/ software, Operating systems. This role requires international travel up to 30% of the time.

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• Provide market insight/competitor analysis, external and internal data analysis to form channel partnership strategy • Co-operate with banks, financial, payment and other institutions and partners to enhance business services on providing payment, collection and other service to e-commerce and other merchants / platforms. • Provide necessary support to develop and execute channel partnerships strategy, including identifying and prioritizing potential partners, negotiating and closing partnership deals, managing the strategic partnership and driving the best products and services as well as revenue growth through partner networks. • Provide necessary support to maintain and relationship with the above-mentioned banks and financial institutes to i) provide the support for the sustainable business growth. ii) provide support when issues arise and come up with relevant solutions to resolve iii) monitor and track the service quality of the financial institutes, assess and clearly convey issues and tasks to relevant stakeholders to drive the overall better and better service quality and experiences. • Be familiar with the legal regulations, compliance and AML policies in all regions and markets, and get insights of the different markets and client groups. • Coordinate with internal and external stakeholders to plan and execute the partnership strategic development plan and get efficient and successful implementations. •Proactively act or follow up on outstanding work items to expedite implementations for new channels or existing channel enhancements.