蚂蚁金服Ant International-Foreign Exchange (FX) Product Manager-Malaysia

1. FX & Wealth Product Campaign Management a. Activity planning and execution of FX related campaigns, including online and offline promotions, customer engagement initiatives and market expansion projects. b. Campaign evaluation and optimization: Utilize data analysis tools to monitor and evaluate effective-ness of campaigns, optimize strategies based on data feedback to continuously enhance impact and conversion rates. 2. FX & Wealth Product Library Management and Training a. Update and optimize customer guides and internal training materials for FX & Wealth related products, ensure accuracy of such material. b. Improve front-line teams’ familiarity with FX & Wealth products through high-quality training. 3. Frontline Support and Collaboration a. Daily Q&A: Serve as core support for the front-line teams by addressing daily operational queries relating to client transactions and providing professional guidance on use of FX & Wealth related products. b. Sales process optimization: Collaborate closely with frontline teams to streamline workflows, improve efficiency, and enhance customer response times, ensuring smooth and effective end-to-end operations. 4. FX Risk Monitoring and Operation a. Monitor daily foreign exchange pricing and dealing alerts, monitor anomalies in quotes, trading behaviors, and market fluctuations. b. Risk handling and reporting: Promptly resolving and reporting of risk incidents to relevant stakeholders, assist in developing mitigation plans, and ensure proper resolution to maintain business stability.

- Complete the daily FX trading with the counterparties and book the trades into the internal FX management system. - Shape and build standardized and sustainable operational workflow and service standards. Maintain the FX operation manual up-to-date. - Work closely with internal stakeholders to identify potential FX and liquidity risk, and develop strategies to mitigate or minimize these risks effectively. - Collaborate with Product and Tech teams to develop and adhere to an effective control framework that fully meets Audit, Compliance, and Regulatory requirements; i.e., delivery of periodic presentations to external regulators.

1. Work closely with internal stakeholders to define and implement the optimal FX solutions that support business needs and objectives. 2. Drive and implement sustainable processes to ensure seamless FX trading execution with banks and financial institutions. 3. Partner with tech team to implement and enhance FX systems and tools, ensuring smooth execution and automation of transactions. 4. Work closely with internal stakeholders to identify potential FX and liquidity risk, develop strategies to mitigate or minimize these risks effectively. 5. Collaborate with Product and Tech team to develop and adhere to an effective control framework that fully meets Audit, Compliance and Regulatory requirements; i.e. delivery of periodic presentations to external regulators. 6. Shape and build standardized and sustainable operational workflow and service standards for newly launched product/production variations. 7. Build and maintain strong relationships with key stakeholders (i.e. Business, Technology, Finance/PCG, Operations), ensuring seamless communication and understanding of FX requirements. 8. High level of focus on digitization, automation and elimination of manual touch points (MTP).· 9. Cultivate a robust service and control environment.

1. Keep up with the development and changes of international FX business, conduct regular risk assessment and special investigation from the second line perspective, identify major risks, evaluate coping strategies and solutions as well as residual risks, and promote implementation; 2. Strengthen the FX risk monitoring mechanism, develop data-driven key risk indicators, monitor the level of relevant risks, and promote the continuous optimization of risk management capabilities; 3. Establish refined, intelligent, systematic and data-based risk perception and response capabilities, and establish end-to-end comprehensive FX risk perception capabilities; 4. Follow up the internal and external risks problems, analyze the essence of the problems, carry out rectification, and establish a continuous risk monitoring mechanism to promote the improvement of relevant risk management effects.