蚂蚁金服Ant International-Salesforce Developer-Malaysia
任职要求
• Proven experience (3+ years) in Salesforce sales cloud development and customization with at least one full cycle implementation.
• Proficiency in Apex, Visualforce Page, Lightning web components, and SOQL.
• In-depth understanding of Salesforce architecture, encompassing the configuration of users, permissions, objects, fields, workflows, flows, formulas, etc.
• Knowledge of Salesforce integration patterns and data mi…工作职责
We are seeking an experienced Salesforce Developer to join our team. As a Salesforce Developer for sales processes within the corporate CRM function, you play a crucial role in the design and further development of our customer relationship management processes. In this challenging role, you will support our business in analyzing the requirements and implementing them on the Sales Competency Center side for the CRM platforms in use, enabling us to optimize and expand our Salesforce platform to meet our business needs. • In - depth knowledge of Apex programming language, including triggers, classes, and Visualforce pages. Experience with Lightning Web Components (LWC) and Aura Components is essential. • Proficiency in using Salesforce development tools, such as Salesforce DX, Developer Console, and Force.com IDE. Knowledge of version control systems, preferably Git, for managing codebase. • Strong understanding of Salesforce data model, security model, and sharing rules. Ability to design and implement complex data structures and relationships on the platform. • Experience in integrating Salesforce with external systems using REST, SOAP APIs, and middleware technologies. Familiarity with data integration patterns and best practices.
We are seeking an experienced Global CRM Manager to join our dynamic marketing team at WorldFirst. This role plays a key part in advancing customer engagement, acquisition, and retention through the strategic use of marketing automation and data-driven communication globally. It offers an excellent opportunity for a professional who excels at solving complex challenges, driving business growth, and making a measurable impact on marketing performance. ● Manage and execute CRM campaigns (covering email, SMS, and push notification) in line with the overall marketing calendar and business goals. ● Create content, develop and execute strategies to optimize marketing automation, aiming to improve customer engagement and increase conversion rates. ● Manage audience segmentation and ensure the delivery of personalized, market-specific content globally., ● Optimize CRM performance through A/B testing, data analysis, and continuous process improvements to enhance open rates, click-through rates, and overall campaign performance. ● Identify and create solutions to enhance marketing automation capabilities and integrate them with other systems. ● Collaborate with key stakeholders to ensure timely delivery and alignment of CRM assets and campaigns with overall goals.
1. 经验丰富的Salesforce应用技术工程师，负责为Salesforce on Alibaba Cloud产品的客户提供高质量的技术支持咨询，以及阿里云内部Salesforce业务的应用开发。 2. 该岗位要求对Salesforce产品技术有比较深入的了解，具有较强的动作实践以及编程能力，能够解决客户在使用过程中遇到的各种技术问题，优化系统并推动最佳实践的实施。 3. 作为Level 1/Level 2技术支持工程师，承接并处理服务工单，保障响应时效，分析诊断客户技术问题，识别根本原因并给出解决方案，解决客户疑难，保障产品的顺利使用。 4. 与产品开发团队紧密合作，反馈客户需求和使用体验，推动产品持续改进。与客户建立良好沟通，理解客户的需求，确保高水平的客户满意度。 5. 能够撰写和维护内部知识库和技术文档，包括常见问题解答、用户手册和最佳实践指南。 6. 同时具备Salesforce应用开发技能，了解阿里云内部业务部门的需求，和相应的业务接口人对接，基于Salesforce on Alibaba Cloud产品开发实现相应的业务需求。
1、需求分析与产品设计 #深度理解美国SaaS业务需求，主导Salesforce平台二次开发及与周边SaaS （Zendesk、Spiff、Zoho等等系统的整合） #对接海外客户/团队，完成需求调研、PRD撰写及原型设计（英文交付物） 2、技术协作 #与开发团队紧密配合，确保Salesforce定制功能的技术实现符合业务目标 #优化现有Salesforce销售系统流程，提升CRM与激励系统、客服系统、收款系统等的协同效率 3、产品生命周期管理 #制定Salesforce模块迭代路线图，管理产品backlog并优先排序 #监控系统使用数据，持续优化用户体验与业务流程 4、跨团队协作 #协调美国业务团队、技术团队及第三方服务商 #主导英文技术文档编写及跨文化团队沟通
Why join us: Anker Innovations is a global leader in smart charging technologies and a developer of consumer products for the home, car, and mobile life. Founded in 2011, we are committed to shaping the consumer electronics brand in the global marketplace, bringing innovative, technologically savvy leading products to consumers around the world. We've brought our products to 100+ countries and regions with more than 140 million users and a revenue of 2+ billion USD in 2022. Anker Innovations has successfully built Anker, a world-renowned high-end innovative charging brand, and launched intelligent hardware brands such as Eufy, Nebula, and Soundcore to further explore smart charging, smart voice, home security and other categories, bringing leading products with technological charm and 1400+ intellectual property rights to the market, to ensure that our products continue to be popular. Today, we have 4000+ employees in 15 offices across North America, Europe, Australia, Asia, LATAM and the Middle East and the proportion of R&D personnel up to 50%. We are always looking for top talent like you to join us! For more information, please visit: https://us.anker.com/ About eufyMake: eufyMake, formerly known as AnkerMake, is a sub-brand of Anker Innovations, created by a passionate team of engineers and hobbyists who love pushing the boundaries of 3D printing. We understand the excitement of creating unique prints to share with friends, as well as the challenges of long wait times, imperfect curves, and stringing. At eufyMake, we bring a maker's spirit to life, backed by cutting-edge technology from the global leader in charging, Anker Innovations. Together, let’s embrace a future where 3D printing is faster, smarter, and more user-friendly. You can visit our website eufymake.com for more information. Location: Remote within Los Angeles, LA Responsibilities: 1. Achieve Sales Targets - Develop and execute sales strategies for eufyMake’s innovative product categories in North America to achieve annual revenue and market expansion goals. - Develop and maintain customer relationships (including key accounts, distributors, and niche channels), and establish long-term partnerships. 2. Customer Management & Market Insights - Analyze market demand and competitive landscape for relevant product categories in North America to provide targeted sales strategies. - Collaborate with the channel operations team to optimize partner networks and improve channel coverage. - Set up local demos/workshops and explore innovative sales models such as makerspaces, offline retail leasing, and distribution partnerships. 3. Cross-Functional Collaboration - Work closely with the marketing team to convert marketing activities into sales results - Provide customer feedback to the operations team regarding technical and after-sales needs. 4. Local Execution - Drive the execution of regional promotional campaigns and regularly report sales performance and market trends to headquarters.