蚂蚁金服Ant International-Head of AML Program Design-USA

As Head of AML Governance & Issue Management, you will design and lead the issue management and AML governance framework that consolidates identified issues, tracks remediation progress, and ensures prompt resolution. You’ll perform root-cause analysis on policy or control breakdowns, validate remediation plans, and escalate cross-entity conflicts as needed. Your role includes facilitating transparent governance processes and accurately documenting decisions – all in compliance with U.S. BSA-AML regulations. You will report on program health and guide senior leadership through trends, escalations, and root causes. Success requires strong analytical skills and deep compliance acumen in a highly regulated, fast-paced business environment. Main Responsibilities - Manage an issue management framework to capture and consolidate all AML issues across business lines, regulatory findings, audits, and internal reviews. - Track remediation plans end-to-end, ensuring timely execution and proper resolution of control gaps, process failures, or policy deviations. - Perform root-cause analysis for major issues to understand underlying deficiencies and assess adequacy of proposed corrective actions. - Report regularly to senior leadership, BSA Officer on trends, remediation status, and overall program health-providing timely insights on emerging risks and systemic vulnerabilities. - Design and maintain a robust AML governance framework to document decisions, committee outcomes, and process updates – ensuring compliance with US needs, BSA-AML laws and internal policy. Manage cross-entity escalations, remediation conflicts, and implement issues remedial actions – coordinating with cross-functional teams as needed. Ensure governance materials (committee packs, issue memos, remediation trackers) are prepared to a high standard and easily accessible for audit or regulatory inspection. Act as a subject matter expert on issue management and governance for internal audit, examiners, and leadership – supporting reviews and regulatory interactions.

As the Money Laundering Reporting Officer (“MLRO”) for ANEXT Bank (“the Bank”), the individual will have overall responsibility for developing, maintaining and implementing the Bank’s AML, Countering the Financing of Terrorism (“CFT”) and Sanctions Programme. The MLRO will report to the Head of Legal & Compliance, and work closely with the Bank’s senior management to ensure that the Bank’s AML / CFT Programme is robust and in line with regulatory expectations. The ideal candidate will be a hands-on and confident self-starter with strong interpersonal and organizational skills, and the ability to work independently and collaboratively in a fast paced and dynamic working environment. • Ensure that the AML / CFT and Sanctions function is best-in-class, and continuously keeps abreast with evolving regulatory requirements and expectations. • Provide support / guidance to senior management to ensure that AML / CFT and Sanctions risks are adequately identified, understood and mitigated. • Be the main point of contact for MAS and relevant law enforcement agencies, with regards to AML / CFT matters. Work closely with Regulatory Compliance to ensure that the Bank continues to build its credibility with MAS, in respect of the Bank’s overall AML / CFT posture. • Maintain a strong relationship with the AML functions across both Ant International (“A&I”), given the close collaboration and partnerships within the A&I ecosystem. • Embrace and leverage technology to fight financial crime through the various AML / CFT control verticals viz a viz High-Risk Reviews, Transaction Monitoring, Name Screening, etc, to achieve operational efficiencies. • Collaborate with Client Risk Management and KYC Operations, in ensuring that their processes are aligned with corresponding AML / CFT policies. • Formulate, implement and perform periodic reviews of the AML / CFT and Sanctions Programme, policies and procedures for the Bank. • Ensure that AML / CFT and Sanctions training for employees is adequate, appropriate and effective.

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext We are currently seeking a high calibre professional to join our team as a Senior KYC Ops Specialist. Job Specification This role is required to operate with a strong commercial focus ensuring alignment to the Bank’s business objectives while adhering to the Bank’s control principles at all times. The successful candidate will lead the KYC Operations team in Singapore, be the accountable service owner for all KYC-related activities, including onboarding, customer outreach, periodic and event trigger review and customer exits. Reporting directly into the Head of Customer Service & KYC Operations, the successful candidate will be responsible for executing the strategic direction of KYC Operations function in supporting the bank’s expanding business. On a day-to-day level, the successful candidate will work closely with AML, Risk, Legal, Business and Tech teams to ensure consistency of service and ensure best practice is applied. Core Responsibilities and Accountability Support the Bank’s expansion strategy end-to-end by collaborating with key stakeholders across the organization Build the systems, processes and people in KYC Operations, defining and executing a runway of activities to achieve the target operating model Drive continuous improvement initiatives across end-to-end customer lifecycle management activities to deliver a high and consistent standard of service Provide KYC-related activities in line with agreed OKRs, SLAs and KPIs – management and oversight of the local and offshore teams completing the work, providing guidance and training where applicable Provide guidance to internal stakeholders regarding regulations, requirements and processes for new customer account and/or new product setup in existing or new markets, including KYC, regulatory classifications e.g. FATCA/CRS, etc Drive the talent agenda by hiring and developing a highly-proficient team of customer-facing KYC specialists Leadership & Teamwork Motivate, lead and develop the KYC Operations team, elevating the standards of the team in supporting the bank’s business Act as a thought leader in the long-term strategy and future expansion of the KYC Operations function in relation to the bank’s business strategy and industry development Advocate focus in customer experience at the heart of the team’s operations Champion agile ways of working across the team and the bank Ability to identify and break down complex problems, and work with various stakeholders in implementing optimal solutions with strategic intent Build and maintain strong relationships with key stakeholders including AML, Risk, Business, Tech and Operations teams

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