蚂蚁金服Ant International-Operational Risk Assistant Manager/Manager-Ant Bank
任职要求
1. Bachelor degree or above, at least 5 years’ solid banking experience in operational risk management, especially BCM, internal control, outsourcing and third party management, and technology risk; 2. Sound knowledge on banking operation procedure and related market practi…
工作职责
1. Liaise with different businesses and functions, responsible for maintaining the Bank's Operational Risk Management framework (ORM), inclusive of third-party risk management (TPRM) and business continuity management. 2. Responsible for the outsourcing and third-party management, design, implementation and maintenance of policies and procedures including due diligence, performance review, outsourcing assessment, risk assessment and etc; 3. Responsible for incident management, including perform IT and Non-IT incident reporting and follow protocols for tracking and remediation; 4. Responsible for maintaining BCM policy and Business Impact Analysis, BC Plan, Disaster Recovery Plan and driving regular BCP drill across the banks; 5. Provide advices to businesses and functions in relation to operational risk management, in particular new business and IT initiatives to ensure the policies and procedures are in place to address key risks and aligned with the bank’s ORM framework and regulatory requirements
With Ant's globalization strategy to provide excellent online payment service to SME clients, the candidate should have sense of global business development and strong sensitivity on online Payment and Finance Risk management operation areas. You would have the chance to design the end-to-end Risk Management operation solution about SME clients’ Onboarding and the day to day transition risk monitoring. To better achieve the risk management strategy, you would have the chance to work with the expertise globally to demonstrate how to better mitigate risk during onboarding review and transaction monitoring, and balance customer experience and risk control. At the same time, we would expect you to leading local risk operation systems establishment to facilitate the business growth in a health way. Responsibilities: 1.Understand business and internal product and process,to ensure the Risk operation excellent. 2.Design fraud and AML risk cases investigation method and prepare related for training to Risk team as well as business team. 3.Conduct Customer Due Diligence background investigations in adherence with fraud risk policy and compliance. 4.Work closely with the team to analysis the risk characteristics, customer experience pain points in a systematic way and establish the internal library of Customer Risk Profile. Provide knowledge feedback to risk policies/strategies team to improve operational efficiency and customer experience. 5.Monitor the operation system efficiency, and prepare intelligence reports / circulars for management's review. 6.Coordinate or collaborate with business units to solve the fraud and AML risk case, ensure the business comply with local requirement. 7.Support other ongoing customer risk management solution, including but not limit to, periodically account review, Enhance Due Diligence, etc.
Within International Risk Management, the B+ Risk Management team is responsible for identifying and managing risk across all to B product processes and countries at Ant International. We’re looking for a Fraud Risk Operation Specialist who has practical experience in handling different types of fraud cases, strong sense of the business, and want to be a part of the evolution for the next generation of risk management. This role will mainly support the Worldfirst EMEA region to conduct investigation and mitigate the risk of transaction fraud, scam, abuse and account take-over, as well as balance user experience. Responsibilities o In depth understanding of merchant collection, cross-border FX transfers and international payments business, ensure the safety of merchant account and support business growth o Monitor real time queues and identify high risk transactions and activities within the business portfolio o Review customer transactions to identify fraudulent activity, and resolve queued investigation tasks within the service level agreements to reduce potential revenue loss o Identify gaps in current SOPs, policies and strategies, recommend enhancements based on the assessment of risk cases, and take actions to mitigate emerging fraud risks with guidance from managers o Maintain effective relationships with front office staff and risk functions, liaise with cross function teams on joint investigations o Extract and analyze data, generate metrics and perform analysis leverage Ant risk capabilities
Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. 1.We're seeking a skilled and detail-oriented PRG risk operations to join our team. This role plays a pivotal part in ensuring compliance with local and international laws and the implementation of risk mitigation framework to avoid facilitating transactions involving prohibited or restricted goods. 2.As risk operation, conduct efficient case review and investigation in accordance with standard execution manuals. And can report the case summary to legal and compliance. Responsibilities： 1. In-depth understanding of Ant International’s different business models and business scenarios; 2. Cooperate with the data tasks of daily data analysis and output, and independently complete the risk investigation of Prohibition and restriction risk tasks; 3. Cooperate with various functions within the team to ensure that reviews are completed within SLA and provide knowledge feedback to the risk policy/strategy team to improve operational efficiency and customer experience.
Responsibilities： 1. In depth understanding of different business models in Ant International. 2. Perform risk analysis and due diligence of merchants for risk types include but are not limited to fraud, account takeover, money laundering, sales bans and restrictions, etc. 3. Reply risk enquires from different banking partners with proper information. 4. Provide knowledge feedback to risk policies/strategies team to improve operational efficiency and customer experience.